Very accommodating for last minute Americans needing a massage. Wonderful massages, wonderful…read morehost, one of the most beautiful facilities I've ever seen. I greatly appreciate all the help and felt so wonderful after the massage!

Two weeks of traveling and my body was so fatigued, I was in dire need of a massage. I found this…read moreplace after several attempts (they are a bit hidden), made a reservation with a deposit. The day of my massage, I got lost trying to get to them in the pouring rain. I arrived to my appointment 1 hour late and soaked to the bone from the rain. They were amazing! Not only did they welcome me with open arms, they took me in right away kept my appointment. Luna was my massage therapist and she was amazing. She did a fantastic job and even made some suggestions on some problem areas that were holding tension. If you are looking for a spa and need a massage, be sure to stop into this place, it's worth every effort to find them, they CARE about the people who find them. Luna is amazing but they are all kind and gentle with their guests.

What can I say that hasn't already been said? Nothing really. IYKYK. It's an experience that,…read morehaving traveled all over the world, I have never seen matched. We chose the 5 hour session and time flew by. If still wasn't enough to come close to trying everything. The included RITUALS are un-freaking-believable! They happen every 1/2 hour. I had the essential oils hot herb sauna, the body scrub wet hammam sauna, and the facial zen sauna. Each included a presentation of Italian "throw the pizza dough" style towel show that was both impressive and felt absolutely amazing as the hot air would punch you in the face. It was glorious and not to be missed! I would typically include photos, but phones aren't allowed. You'll just have to experience it yourself.

It is an excellent place and has a great atmosphere with a lot of choices. The only downside is the…read morelocation and distance to the city, and transport system, but it's an excellent place for relaxing.

From the owner: Floating Flo offers Sensory Deprivation/Floatation Therapy in Florence. We have 4 Pods available…read morefor your use. The pod creates an environment free of distractions enabling the body to truly relax and recover. In this deepened relaxed state the body's natural abilities to heal, focus and harness creativity are heightened. We also provide holistic massage service by appointment. Prepayment required: buying them on our service online. Buy a Gift Card: They are available at our shop or online. If your eGift card order is placed after closing time, it will be sent to your recipient on the next working day. Don't hesitate to contact us to schedule an appointment or for more information.

We stayed here twice during a longer visit to Florence. Both times we had a fantastic experience…read more The service was exceptional and the spa amenities (sauna and hot tub) were appreciated after a long day of sightseeing. Breakfast was amazing with fantastic and engaging staff. The hotel is located in a quieter area than most of the tourist attractions, which was a bonus for a quieter, more relaxing stay. Restaurants, a small supermarket, and public transportation were nearby and easily accessible. We hope to stay again on a future trip to Florence!

We stayed here for 2 nights and everything was wonderful. The hotel staff was friendly,…read moreaccommodating, and very helpful. They have a 24/7 concierge who helped us call cabs and give us suggestions. The location is away from the main hustle and bustle but close enough to walk to everything. The bed was bigger than the beds usually are in Italy and it was also comfortable. We could not hear any noises from the lobby or the street from our room. The ambiance was elegant and everything was super clean. They have a full hotel bar and breakfast in the morning. The breakfast here is delicious! They have a buffet style option AND they also offer items off of a breakfast menu for free. I'd highly suggest the banana Nutella French toast and vegetarian omelette. They also have a spa downstairs with a sauna, a steam room, infrared showers, a quite room, and a sitting pool. If I come back to Florence again I will definitely be staying here.

I had a great first few experiences here but then my most recent manicure they told me would be 48…read moreeuros. When I go to pay they charge me 60 euros. So I simply ask why? And I believe it was the owner who immediately begins yelling at me. Of course I'm going to pay for the service I just got done, I simply just wanted to know why it was more expensive than what I was originally told. I stay calm while she keeps screaming at me telling me I need to be more appreciative, at this point I am completely taken aback by this unprofessional way to treat a client. She keeps yelling at me and tries to chagrge me 70 euros I pay the 60 she originally asked for and leave. Never going back again, the service wasn't even worth this. Don't go here they'll charge you different prices everytime. They treat you with disrespect if you ask a simple question. I am completely upset, saddened, and will never recommend this to anyone ever again.

This place is amazing and beautiful! Staff was very friendly and Dalida is funny and a wonderful…read morenail tech!

Recently bought out apparently last year, and under new Management. The Service in the hotel is…read moreexceptional. From the reception desk who greeted us Abdel and Amir to the evening reception who doubled as a great bartender Dario. The manager Hector was as super accommodating . The rooms are quite big. But the most remarkable part was definitely the breakfast. Where are you? Ukrainian born Young man. Who is a saxophone player has become the chef. When eggs are not just eggs. The pastries were divine and the fresh orange juice was stellar.

We had an absolutely incredible experience staying here while visiting Florence. The hotels…read morelocation was very central to the best gelato stores, shopping, pizza, and restaurants. The hotel room is spacious and we loved the views on the water. What blew us away though, was the service. The hotel staff went above and beyond to make us and our 10 month old son welcome to the city. They were extremely accommodating, respectful, and kind. They helped us get a reservation to the best restaurants, even trattoria Zaza on late notice. When we were trying to get a taxi, but the roads were shut down because of a protest at the edge of the river, Bilal and Omar carried our bags over a mile to the train station and helped us find additional routes to make sure we didn't miss our flight. I didn't know that level of service existed!!! Thank you to everyone who made our stay so comfortable and welcoming! We'll definitely be coming back and recommending to everyone.

As a tired tourist in need of some TLC, I decided to give Shiatsu a try. I requested an appointment…read morevia Yelp and Maria, the owner and sole massage therapist, quickly responded so that my travel friend and I were able to see her later that same day. In our correspondence Maria was clear about the cost of the treatment and what to expect - 1 hour, wear comfortable clothes, Shiatsu is a Japanese pressure point massage. That said, I knew not to expect a feel-good deep tissue massage. For those familiar with Traditional Chinese Medicine, Shiatsu is like an acupuncture treatment except it uses fingers instead of needles to treat your ailments (which include many problems besides sore muscles). So to begin the treatment, Maria asked me about any specific issues I wanted to address - tight shoulders, trouble sleeping. Maria has a gentle touch and she has a beautiful treatment room with Zen decor which makes for a relaxing experience. Though I wanted to stay awake to appreciate her technique, I found myself lulled into a half-asleep trance, just as I do during acupuncture treatments. This is how I know her treatment was effective. For other non-Italian visitors, Maria is very friendly and speaks English well (she seems to receive many tourists has her clientele). I was her last client for the day and she spent some time chatting with me afterwards. She recommended a nearby restaurant and dishes to try. Thus, that night I both ate well and slept well. Thanks, Maria!

Maria is an angel. I moved to Firenze for four months, and my back was not ready for these streets…read more I have regular massage and chiropractic appointments back in the states, but had not tried shiatsu. Maria worked with me. I saw her five times. She is caring, nurturing, knowledgeable, and a beautiful soul. Grazie, Maria!