I had a very disappointing and unprofessional experience with this dental office…read more I underwent multiple root canals here and was left with severe pain shortly after temporary restorations were placed. When I called for help, I was told to come in. I clearly explained that I had a limited lunch break from work. Despite arriving on time, I was made to wait over an hour with no doctor available, forcing me to leave and return to my job. The front desk staff was dismissive and rude, and I was told I should be "thankful" just for getting an appointment. I later returned calmly and respectfully to continue treatment and even apologized to avoid any misunderstanding. Despite this, when I later called to schedule a routine appointment, I was informed--without any written notice--that I was dismissed from the practice simply because I expressed concern about scheduling and fairness. No written dismissal, no explanation, and no discussion of continuity of care were provided. I was also told I must come in person and sign documents just to obtain my own medical records. Patients should not be punished or dismissed for calmly raising concerns, especially during ongoing treatment involving pain and temporary dental work. I would strongly caution others about the lack of professionalism, poor communication, and how concerns are handled at this office.

I came in around January for a deep cavity and a cracked tooth , the dentist said that I needed 3…read moreroot canals . During this appointment he also shamed my dental issues which was extremely unprofessional. 2 months later I come in for my first root canal and I was very anxious as this has been my first dental procedure in over 5 years and the dentist assistant was very rude about my anxiety as well as the dentist himself as he said things like " If you're too scared you can get up and get out." which was ridiculous!! As teenage CHILD you should most definitely make sure I'm comfortable , calm , and reassured. The procedure was extremely uncomfortable as he forced my jaw open so harshly it was shaking , after the numbing shot was not strong enough and I let out a small groan and small yelps in pain which were not louder than the drills they used I was told to " Be quiet because there are people here and I was not going to ruin their environment.". After the procedure they removed my clipped on bib the dentist said I was done and to tell my parents to book my crown appointment and simply left. The assistant stayed and gave me a cup of water which I swished and spit because of all the drool and blood ( from the injection site ) in my mouth. She then scolded me and said I couldn't spit out the water??? So I put it down and she said I could leave and I did. They gave me no pain medicine , no gauze for the blood and saliva , no facial compress , nothing. I truly agree with the other reviews and think they are very money greedy. All three root canals ( one of which I do not need.) and crowns came out to almost $7,000!!! and that was WITH insurance. I do not recommend coming here unless you and your children want to be in pain , uncomfortable , and in debt.

I didn't like the dentist I had, so I wanted to try someone new. I just picked this dentist by pot…read moreluck out of phone book. They were great. They explained everything and didn't try and sell me stuff I didn't need. I was also very impressed with the surgeon they have. She told me exactly what she was doing as she extracted the tooth and really seemed to care about how much pain I had.

Would not recommend him to anyone!!! He was rude, his staff was quite rude too, and as not only a…read morepatient but a customer I require a lot more respect than I was given. Do not go here!! Based on my experience, I believe he should be shut down!

From the owner: Dr. Masood Syed graduated from NYU class of 1995. He completed his dental GPR residency at St…read more Charles Hospital in 1996. He has been in general practice for over 25 years. He is affiliated with Suffolk County Dental Society, New York State Dental Association, American Dental Association, and runs Suffolk Dental study group in his office.

horrible service they cancel my appointment that I had schedule with them…read morejust because I did not pick up the phone to confirm the appointment . I had ask for permission in my job to come to this place and they divide to cancel my appointment I will never come to this place and the front desk people are rude please stay away from this place . este lugar le cancela la citas a uno sin importar que allá echo la cita con tiempo , ellos lo atienden a uno como si fuera de gratis el servicio muy mal servicio y y te atienden de mala gana nunca más iré a este lugar mucho cuidado

From the owner: At Beautiful Dental we are committed to providing comprehensive, compassionate, and high-quality…read moredental care for patients of all ages. Our experienced team of dental professionals strives to create a welcoming environment where every patient feels comfortable and confident in their treatment. We offer a full range of dental services, including preventive care, restorative treatments, cosmetic dentistry, orthodontics, and more. Whether you're here for a routine cleaning or need advanced procedures. Our focus is on personalized treatment plans that align with your unique needs and goals. From the moment you walk through our doors, our team is here to make your visit as pleasant and stress free as possible your smile is our priority!"

I recently got work done at this office. My insurance handsomely paid for the work . The lab sent…read moreback the crown with a gap way too wide, which I clearly stated I didn't want, but the dentist tried to talk me into accepting it . Ge tried to convince me that I would like it eventually. The gap was getting wider and wider, and the dentist refused to fix it despite me already paying for the service . He overly tried to force me into liking the way it was built when, in fact, I didn't. Do Not Go To This Dentist ! And don't deal with Dr. Scott Simonetti he is a scammer and doesn't know what he is doing !

If I could give this place 0 stars I would. Very RUDE people on the phone. They have no patience…read moreand do not comprehend that people have their own lives to live outside the office. YES I cancelled, so what? If I cannot make the appointment anymore then oh well I do not care that is why I am calling to inform you. Do NOT come here, this place should go out of business and the lady's at the front desk should lose their jobs. Learn to communicate with people properly, and if you hate dealing with patients then maybe get another job where you don't associate with patients.

I take my two teenagers and a small toddler to this practice, and they are VERY friendly, easy to…read morework with, and very professional! The front desk coordinated my toddlers appointment with a specialized pediatric dentist to make the visit a much more comfortable one and it worked! Also, when you see a particular dentist in this practice, they MAKE SURE that it is the same dentist that you see when you go back for a follow-up. How intelligent is THAT? If only most doctor's offices were like this one! Kudos!

i've gone here before and it honestly sucks so bad i've had times i've waited for an hour or more…read morethe front desk is rude sometimes and they still there on there phones while you wait then wait a long time to check the check in sheet most times and speak about your medical information very loud as well as making appointments for others very loudly