This is an updated review. I have now used Michael several times and after speaking with one of his…read moreother customers last night I want to share their story. I spoke with a woman last night whose sister was in a nursing home in the area. She called Michael for a ride. She told Michael she was going to purchase several gift cards for a man for he immediately recognized to be a scam. He drove her right back to the nursing home, contacted her family, saved her from being scammed and her family was able to take steps to protect her in the future. That's the kind of integrity this man has. Michael mentioned this story to me at one point but last night I heard it directly from the victims sister. He is reliable, kind and offers fair prices. Montpelier has really needed a reliable service like this for a long time. This is someone dependable, safe and honest.

Michael was amazing. Very responsive. I was in a jam and although he couldn't personally help me,…read morehe found me another solution. Would highly recommend if you ever need a ride in the Montpelier area.

Rode with Tim for about 3 hours through Vermont, and was a great experience. Tim was punctual, very…read moreconversational, and was very knowledgeable about the area. I'll absolutely contact Tim again for future rides in the area.

I have known Tim for a few years now and I just can't say enough about him and the service he…read moreprovides! If you have to travel it's so very nice to not have to worry about anything. You sit back and enjoy the journey. Tim is always on time, reliable, dependable and makes long journeys quite comfortable! I'm not a person who enjoys flying and also enjoy the privacy during long journeys that Tim and Capitol Car Service provides. I highly reccomend using Tim and Capitol Car Services for your travel needs!

Steve is terrific. Last minute reservation and he gave us a great ride to our hotel. Highly…read morerecommend gim

Stephen really helped me out of a jam when my son got a flat tire. He was professional and very…read moreresponsive and got my son safely to his destination. Would highly recommend if you ever need a taxi service in the Montpelier area.

Service was friendly. Vehicle was clean. However the unmetered charge of $35 to downtown Burlington…read morewas almost 2x an Uber. According to the BTV website, a metered charge should of been $16.75 but I was not offered a metered charge. Be sure to ask for a metered charge if not going far from airport.

Doesn't answer the phone...wasn't able to request a ride. Taxi service in Vermont is horrible in…read moregeneral, especially when you can't get them to answer the phone.

I booked this service from Burtlngton Airport (BTV) to Jay Peak round trip. The driver met my group…read moreat the airport easily. He was great about communiucation with pending snow and picking up a few days later from Jay Peak. I would recommend Vermont Shuttle over the resort shuttle for more honest service.

We used Vermont Shuttle to travel from Burlington to Montreal and it couldn't have been easier…read more Elvis, our driver, was friendly, funny, and knowledgeable about Vermont and Montreal. The car was clean and spacious, the price was fair, and I would absolutely recommend this company.

Called at 930 was told he could help in about 45 min. Never showed up never responded to any of my…read moretexts or phone calls. At text or call letting me know he couldn't show up would have been great..

I called Payless Taxi because I needed to finish up some Christmas shopping. He said it would be…read moreabout an hour before he could get to me which was fine. I have a young daughter and she was very excited to go. Well, he never showed up. I tried calling him and he ignored my call. My daughter started crying.. I called Elite Taxi and he came and picked us up, loaded our shopping bags when we were done, and was overall a great guy. I will definitely call Elite again. Not Payless.

Simply the best cab service I have had in a long time! Ameer is a true professional and is super…read morecourteous and a great conversationalist. Ameer made my journey so enjoyable with his hospitality and beautiful new car. Highly recommend Ameer when in Vermont for short or long distance service.

Riding with Luxury cab was a perfect travel experience! Ameer was not only on time (early!) but he…read morewas friendly and courteous and got me to my destination safely. The best part is that his car was immaculate and nicely decorated. And there was no smell of cologne which really bothers me. It felt as if he took a lot of care in making his vehicle a pleasant, relaxing atmosphere and experience. He was also very knowledgeable about the area and had great recommendations. Highly recommend!

I have been using Dunwright since they began (and after I became disabled) with the two owners…read moresharing one Honda Accord. They have more vehicles now and a large cadre of loyal customers, so it is nice to see good people doing well in business. The only down side is that frequently you cant get through on the phone, so you have to punt to some other company (usually Green Cab). If you need a cab in the Burlington area, try them first. Have a great day!

Prompt arrival and smooth trip to the airport in the rain. Reasonable price. Recommended!read more

Thru won't talk to you on the phone abs tell you that you need to text them the info for a pick up…read moreand then they made me feel like it was inconvenient to pick me up. Like, isn't that your job?

Unethical pricing and lack of transparency…read more I had contacted Neil's Wheels for a ride to the airport and was told he would connect me to a driver who would give me a private ride to the airport for $110. (I explicitly asked if there would be a discount if I shared with another person as I was riding solo.) Joy quoted me $110 for a 1 person ride. A few minutes before picking me up, she told me the ride would be shared. I asked if there would be a discount given that I was told by Neil who connected us that my ride would be private. Joy then attempted to gaslight me into saying she gave me a below market price by charging me $110 for one seat in a shared ride. That made zero sense bc my ride to Stowe was $120 for a private ride and other companies had quoted me $110 for a private ride. I then had to spend my remaining vacation time picking up other people and listening to Joy chitchat with the other riders for the entirety of what I thought would be a quiet private ride. The ethical price per person for a shared ride would be $60-70 as is done in cabs to EWR in NYC that are $125 for a private ride. Really disappointed that Stowe businesses would try to scam tourists like this. Furthermore, during the ride, a woman called asking if Joy had a car for her mom as the woman had confirmed via text. I saw on the screen that the woman actually had texted Joy back and Joy failed to follow up. Joy hung up on the woman.