This is an updated review. I have now used Michael several times and after speaking with one of his…read moreother customers last night I want to share their story. I spoke with a woman last night whose sister was in a nursing home in the area. She called Michael for a ride. She told Michael she was going to purchase several gift cards for a man for he immediately recognized to be a scam. He drove her right back to the nursing home, contacted her family, saved her from being scammed and her family was able to take steps to protect her in the future. That's the kind of integrity this man has. Michael mentioned this story to me at one point but last night I heard it directly from the victims sister. He is reliable, kind and offers fair prices. Montpelier has really needed a reliable service like this for a long time. This is someone dependable, safe and honest.

Michael was amazing. Very responsive. I was in a jam and although he couldn't personally help me,…read morehe found me another solution. Would highly recommend if you ever need a ride in the Montpelier area.

I have known Tim for a few years now and I just can't say enough about him and the service he…read moreprovides! If you have to travel it's so very nice to not have to worry about anything. You sit back and enjoy the journey. Tim is always on time, reliable, dependable and makes long journeys quite comfortable! I'm not a person who enjoys flying and also enjoy the privacy during long journeys that Tim and Capitol Car Service provides. I highly reccomend using Tim and Capitol Car Services for your travel needs!

Rode with Tim for about 3 hours through Vermont, and was a great experience. Tim was punctual, very…read moreconversational, and was very knowledgeable about the area. I'll absolutely contact Tim again for future rides in the area.

Steve is terrific. Last minute reservation and he gave us a great ride to our hotel. Highly…read morerecommend gim

Stephen really helped me out of a jam when my son got a flat tire. He was professional and very…read moreresponsive and got my son safely to his destination. Would highly recommend if you ever need a taxi service in the Montpelier area.

I definitely feel I was overcharged. I paid 65.00 for the ride from BVT to Essex, VT which is about…read more5.5 miles. Even with the extra fees it was way too expensive.

Service was friendly. Vehicle was clean. However the unmetered charge of $35 to downtown Burlington…read morewas almost 2x an Uber. According to the BTV website, a metered charge should of been $16.75 but I was not offered a metered charge. Be sure to ask for a metered charge if not going far from airport.

I have to give a huge shoutout to this company, they saved me on a last-minute trip from Burlington…read moreto Montreal! That night, I called almost every transportation company in and around BTV trying to book something last minute, they were the only ones who picked up and said yes right away. Honestly, I still had my doubts even after booking -- but as my plane was landing, they called to confirm, and my driver was already waiting for me right outside the airport! My driver (wish I remembered her name!) was so friendly and clearly knew the roads really well. Since this was my first time crossing a land border, she gave me great tips on how the crossing works and how to talk to customs agents -- super helpful for a first-timer like me. She was also really flexible and accommodating without charging anything extra. What really stood out was that both the driver and the company followed up after the trip just to check that I got home safely. It's a small thing, but it made the whole ride feel less like a transaction and more like getting a ride from a friend or a cousin. Highly recommend these guys if you need reliable transportation between Burlington and Montreal -- professional, kind, and genuinely caring. Five stars!

I booked this service from Burtlngton Airport (BTV) to Jay Peak round trip. The driver met my group…read moreat the airport easily. He was great about communiucation with pending snow and picking up a few days later from Jay Peak. I would recommend Vermont Shuttle over the resort shuttle for more honest service.

great service! the owner was SO nice and accommodating. he got there on time, (actually a little…read moreearly) to bring me to my lash appointment. very friendly and affordable. he was able to give me a ride on a short notice and didn't let me down. thank you!

Called at 930 was told he could help in about 45 min. Never showed up never responded to any of my…read moretexts or phone calls. At text or call letting me know he couldn't show up would have been great..

Simply the best cab service I have had in a long time! Ameer is a true professional and is super…read morecourteous and a great conversationalist. Ameer made my journey so enjoyable with his hospitality and beautiful new car. Highly recommend Ameer when in Vermont for short or long distance service.

Riding with Luxury cab was a perfect travel experience! Ameer was not only on time (early!) but he…read morewas friendly and courteous and got me to my destination safely. The best part is that his car was immaculate and nicely decorated. And there was no smell of cologne which really bothers me. It felt as if he took a lot of care in making his vehicle a pleasant, relaxing atmosphere and experience. He was also very knowledgeable about the area and had great recommendations. Highly recommend!

Prompt arrival and smooth trip to the airport in the rain. Reasonable price. Recommended!read more

These guys are by far the best, fastest, and nicest cab drivers in Burlington! The best part is,…read morethey always end up being less expensive than the standard, Burlington cab services, which I've found to be unfriendly, late, and overpriced. I've been using Dunwright for the last couple of years. Their drives just rock! When was the last time you got in the front seat of a cab and the driver gives you a big smile and a high-5? Probably never if you haven't ridden with Dunwright. If you hate riding in cabs because of bad experiences in the past, give these guys a try. There's a reason their ratings are so good. It will be obvious to you when they come pick you up!

Thru won't talk to you on the phone abs tell you that you need to text them the info for a pick up…read moreand then they made me feel like it was inconvenient to pick me up. Like, isn't that your job?

Unethical pricing and lack of transparency…read more I had contacted Neil's Wheels for a ride to the airport and was told he would connect me to a driver who would give me a private ride to the airport for $110. (I explicitly asked if there would be a discount if I shared with another person as I was riding solo.) Joy quoted me $110 for a 1 person ride. A few minutes before picking me up, she told me the ride would be shared. I asked if there would be a discount given that I was told by Neil who connected us that my ride would be private. Joy then attempted to gaslight me into saying she gave me a below market price by charging me $110 for one seat in a shared ride. That made zero sense bc my ride to Stowe was $120 for a private ride and other companies had quoted me $110 for a private ride. I then had to spend my remaining vacation time picking up other people and listening to Joy chitchat with the other riders for the entirety of what I thought would be a quiet private ride. The ethical price per person for a shared ride would be $60-70 as is done in cabs to EWR in NYC that are $125 for a private ride. Really disappointed that Stowe businesses would try to scam tourists like this. Furthermore, during the ride, a woman called asking if Joy had a car for her mom as the woman had confirmed via text. I saw on the screen that the woman actually had texted Joy back and Joy failed to follow up. Joy hung up on the woman.