We attended a wedding here for my husband's coworker. There was a very nice valet attendant and the…read morevenue and grounds are gorgeous. The ceremony was outside and we had a nice cocktail hour afterwards. The food was phenomenal, with passed hors d'oeuvres, mashed potato bar, and a carving station. The bartenders were very nice and accommodating. Some misses during cocktail hour included ice cold broccoli at the mashed potato bar, like they just took it out of the fridge. Some of the passed hors d'oeuvres did not have toothpicks to pick up the items.
We adjourned upstairs for the reception and it was beautifully decorated. Our salads were waiting at our seats. The dinner was really good and we were happy with the food and the drinks.
Unfortunately, the service was not good at all. I heard that this place shut down their golf course but are trying to open sections back up, so they've mostly been operating as an event space, which likely means they don't have permanent staff. In situations like this, the staff they have are usually doing the very bare minimum, which was noticeable.
While the service staff was very nice, most didn't know what they were serving, which was a problem as some in our group had dietary restrictions. At the very least, they should be able to tell you if there's meat or seafood in whatever they're serving. The cocktail hour carving station was held up because the person manning it didn't have a knife. I visited the station three times and only found a steak knife (mixed in with butter knives) on my 3rd round. The servers also did not pass any food to the people standing on line for the bar. They were visiting people thta already were sat, eating food. It would have been nice to have a coconut shrimp while I waited for 10 minutes, for a drink.
During the main reception, it took a very long time for them to clear plates and when they brought our first course, they served half of our table and then another person came out with plates and skipped our table, went to a different table, and the other half of ours had to wait until yet another person came out to finish serving.
They took our silverware and we had to go to the kitchen to ask for replacements because they were never brought back to us, even when we asked the servers. I accidentally spilled a cup of water that took three of our napkins. I asked for replacement napkins and it took my husband going to the kitchen to to ask but they only had two napkins left and did not even think to offer paper napkins.
By the time dessert was served, for at our table left for the evening. When they came around to give cake slices, I asked for one of each, and the server said that they didn't have enough - I pointed out that half of our table was gone so they could definitely allow me a second slice. I'm glad I asked bc the chocolate cake they originally gave me was too sweet for me but the extra vanilla slice was perfect. They left us with our cake and never gave us dessert utensils. We had to scavenge for them, from the place setting of those that left the event. The served coffee with no milk. Several other tables, including ours, had to ask for milk, and it took ridiculously long to get anything.
As I said, the wedding was beautiful, the reception was fun, but that was mostly because of the the bride, groom, families, DJ and emcee. The venue, decor, food and grounds, were all great, but the service was so very bad. Hopefully once they've opened on a more regular schedule, they'll have more committed, permanent staff, that will represent the venue better.