I cold called her via email and from the very start, she was cheerful, professional, and competent…read more She has gone beyond above and beyond. We started our process last year buying investment properties and through only our fault, some deals never happens and she still stuck with us. We finally closed on 3 this summer and she did things I would never expect out of a realtor. I am in the industry and have yet to complete a transaction that was facilitated as well as with Colette. We have made many home and investment purchases and in this case, I left everything up to her. I never even visited the properties I trusted her and her team so thoroughly. The absolute best! I would only recommend Colette in every area she covers.

Colette Bowen is a 5-star realtor, and to say that working with her was a pleasure is an…read moreunderstatement. Let me just say that my husband and I were certainly not the easiest buyers. We began the search process pretty uncertain of exactly what we wanted, and changed our search parameters more than once. However, Colette remained SO patient and graceful throughout our months of looking, and spearheaded our search with such perseverance and focus until she sent us...the one! She went above and beyond to do her due-diligence to make sure we were getting exactly what we wanted, while also making us aware of any potential issues she saw so that we could address them early on, to avoid any unwanted "surprises" down the road... I was impressed by her professionalism and vast knowledge of houses and resources, as well as her ability to see the "big picture" and keep us focused on the things that we told her were important to us in a home. Buying a house can be a stressful process, especially when you are looking for your "forever home," but Colette truly did everything she could to make our experience as seemless as possible--keeping us informed and at ease throughout. My parents and in-laws are both looking to move to this area and I insisted they work with Colette in their home search, since I only want the best for them and she truly is the best!

Do not hire !! Unprofessional and left me spending thousands more to have my house releveled and…read morereset safely and properly. Wouldn't give any recompense even tho they agreed it was not right...(the office manager is awesome tho)...there is no "0" rating. I would give a rating of negative 2600 (-2600), that's how much it cost me to get it right...

Best price in town, building arrived same way it was picked up and delivered safely and most…read moreimportantly great work.highly recommend

We were making a short-time-frame move and had to buy a house, sell a house, and get moved in 23…read moredays while working full time. The time pressure was enormous. This company helped us with everything and the move went smoothly. We would absolutely recommend them to anyone.

Julie started out to be good realtor for the sale of my Dad's house but she can be very…read moreunprofessional and times won't return texts or phone call I definitely wouldn't use her again.

They are good property management company. Very professional, I would recommend them. From Alex W.read more

They know the area. They know their customers. And they will find you the best deal…read more They listened and made it an adventure.

Kelli was extremely helpful in our search for a new home. We received frequent communication, and…read morewere made aware of the newest homes to hit the market. I would highly recommend her.

Best real estate group in Longview. I love working for this company. All of the agents go above and…read morebeyond to help their clients.

UPDATE!! They took…read morecare of the door that was damaged, I was able to send them pictures of the door and was resolved in a couple days THANK YOU I have purchased from this company in the past and wanted to try again, they installed the garage, the rollup door was damaged and the installers used a square ruler to try to push out the dents and made it worse with dents outward now. Been in contact with the installers 3-4 days and still nothing, what could have been a simple fix to do what they told us they would do. Will certainly never recommend a company that wont return calls or emails when they knew it was damaged

I have held off on writing this review for as long as I can, but the world needs to be aware of the…read morebusiness that East Texas Carports (ETC) is and does. We had a 45x45x14 building installed in late July after multiple issues with their contractors. The contractors first arrived at our property on 7/23/26 to begin the installation but waited around our property, throwing their garbage (food, etc.) everywhere without picking it up, completing no work at all. After getting to our house around 6am, they decided to leave around 3pm due to ETC not scheduling their lift to arrive that day. The contractors spoke very negatively about ETC and how they couldn't do anything about the lift or install and we had to take that up with ETC and to "request a discount" for the annoyance and delay. A week later, we rescheduled our install with much hesitation after so much drama with ETC. At this point, they would not give us our $2,900 deposit back (and said they never received it when I have an email receipt) so we proceeded with the installation. And what a horrible decision that was. ETC's contactor returned on 7/31/26 to finally install our building. The lift arrived this time and installation was completed on 8/2/26. We quickly noticed that multiple panels on the back side of our building were not the same color as the rest of the building (taupe). We discussed this with the contractors and they said that ETC didn't provide enough of the correct color panels and someone would be back to replace the incorrect panels. Hang with me people, it gets worse. On 8/6/26, a different contractor showed up with the "correct" panels, installed, didn't speak with us, and left. These new panels were the incorrect color on both the inside and the outside and the contractor didn't think to say anything at all. Crazy. We then decided that we needed to really inspect our building for other issues. Upon inspection, we found MANY issues including: 15-20 roof leaks (didn't find these until our first rain, which damaged our personal property inside the building) Multiple Pencil and pen marks around the perimeter of building marking screw lines need to be removed. 2 panels on the East wall incorrect colors and rusty North East corner pane not properly secured. North east panel corner panel screws missed structural members String line in rafters South West corner big scratch Window Trim not aligned properly in corners Copper gutter trim bubbled at South west and North east corner North walk-thru door not closing properly Gouge in West door Trim around the West door tip right corner Screws missing support north west corner Scratch on copper vertical trim southwest corner South West corner vertical trim bubbled South West corner screw missed structural member above window South east corner panel between doors not fastened properly South side panel between roll up doors with a rough exposed edge caused scratched on adjacent panel Large scratch on south panel Trim on west door not done properly Screws in southwest corner panel missing structural members Gouge in west man door Scratch in southwest vertical copper trim piece Dents and scratches in panels on east wall in multiple locations So, where are things now? Nowhere new. We've tried discussing these issues with ETC (Herminia, specifically) and have gotten nowhere. Our building remains as it was completed in early August. To make things even worse, Herminia (ETC) emailed us yesterday regarding a different contractor coming to our property to assess the damage the prior contractor caused. Herminia specifically said "East Texas Carports would like to send the mentioned subcontractor because he has the necessary tools, is currently in your area to inspect the leaks, determine what is needed and perform all the repairs. The general manager would then do the final inspection on the work. He will be arriving between 4pm-6pm today 9/23/26." There was no question, no request, just a statement (demand) that their contractor would be on-site during that time. Please note that we do not live on, nor near this property and have 2 very young children. With that said, we obliged to ensure this matter was dealt with in a timely manner. We waited on-site with our 1- and 3-year-old children between 4-7:45pm when it got too dark for someone to inspect the building, while emailing ETC multiple times wondering where their contractor was. Unsurprisingly, the contractor never showed up, and we then had to drive the hour home. In addition, I have a recorded call between myself and Brandi (ETC) from 8/21/26 where she harasses me specifically about the money and says "we already have another lady down there who's trying to pull the same stuff you are..." This is extremely inappropriate as we have never failed to pay a company nor contractor for any work that was completed as ordered or contracted. Please save yourself the headache and stress and use literally any other company than East Texas Carports (ETC).

Untrustworthy and disrespectful. Hard pullednour credit, didn't call us back and ignored all our…read morecalls. I was told Mr. Travis wasn't in the office by reception when Courtney told me he was standing right there and refused to speak with me and hung up the phone on me. We weren't worth enough money for Kenneths money hungry ego. He slandered me privately after leaving a bad review and now continues to harass and threaten me. He deletes bad reviews and turns off reviews so he has control over his ratings. He's as fake as fake gets and he's mad at me for calling him out. Don't spend your time with this loser who steals social security numbers.

I cannot say enough good things about this team! I started my process with a big box bank and after…read moremultiple delays and hurdles, someone recommended I give this team a call. Not only did they make the process seamless and easy, they met the ORIGINAL close date! Courtney, Anna and the rest of the team are ROCK STARS!!