This is ONLY ONE of the 4-5 local companies I tried to contact when our fridge suddenly stopped working. They couldn't be LESS interested in helping us. No empathy, no suggestions or recommendations.
How is it that there is NO emergency refrigerator repair services available to us here in Lewis County? When our fridge died with no previous warning there was a problem, my husband and I panicked.
I would personally consider the refrigerator in every household an "essential appliance" because it preserves ALL of the PERISHABLE food we purchase to feed our families.
So, if you are looking for a new career, I would recommend becoming a refrigerator repair company. We would have paid double time for any qualified appliance repair company to come out at any hour to help us troubleshoot the problem. My husband and I discussed the idea of getting into the refrigerator repair business exactly for this reason.
Weeks later, the problem was identified in 5 minutes as a failed switch behind the rear cover plate that cost less than $70. IRONIC
Of course we can't expect appliance repair companies to have parts in stock for every brand of every appliance on hand so it was going to take a day or two to repair.
Our groceries were long since spoiled and thrown away. We had to buy another refrigerator to solve the problem as soon as possible. Our broken but repaired older fridge will go into the garage as a spare.
Shaking my head. In the age of purchase and replace versus repair, repurpose, or reuse $2,000 for a new fridge and an old one destined for a land full. Remember when refrigerators used to last 20 years or more? read more