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    Central Park Pet Spa

    3.8 (31 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Central Park Pet Spa

    Dog daycare

    Bath and groom only

    Full grooming

    2 More Services

    Pet haircut

    Pet sitting

    Central Park Pet Spa Photos

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    Recommended Reviews - Central Park Pet Spa

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    swooze I.

    Amazing service!! Best pet grooming service in nyc hands down. I got exactly what I asked for. The groomer was very catering to my dog. The women at the front desk was extremely nice and made me feel comfortable as a first timer. Can't wait to go back!

    Reda and Judy did amzing job. Thank you guys so much. My Jackson really needed a good groom and we only trust CPPS.
    Sabrina G.

    My jackson love it here ! Judy and Reda do the best job ! They do amazing job !! We only trust this place ! Good prices and highly recommended!!!!

    Porschia  did and amazing job. My poor pup was so matted and unhappy and now he so fresh and new. Thank you soooo much. We will be back !

    My poor pup was so matted and unhappy. Porschia did an excellent job making him feel comfortable! Thank you and we will be back soon!!!

    After to the left

    Avoid this place if you have a medium or long haired dog. This is the second time they shaved my dog down after I explicitly told them I did not want that and that I wasn't happy after the last time (he did not have any mats so this was not necessary)...

    Leo

    My dog Leo is a Cairn Terrier and needs to be hand stripped, a service not easy to find even in NY. He has now been going to Central Park Pet Spa for about one year and a half every three months or so and he comes out of there looking like a million bucks. Reda and the entire staff there are extremely professional, pleasant and show a lot of love and care to the pets. Leo likes it there and I can't recommend this place enough!

    My poor baby was so severely matted and now she feel so much better and even gave us free leash and collar. Reasonable prices. !

    My poor pup was super matted and now she feel so much better thanks to Reda and the staff is so nice and even gave us a free collar !! Ver clean reasonable prices thanks Yasmine !!!! We love it hereeee

    BB and how precious and perfect but because he's very particular and this place is not...photos are the ultimate reality.

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    we appreciate you !!

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    7 years ago

    Reda is the best. He connects with animals in a deep way. I trust him to groom my dog, and treat him with love and care.

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    7 years ago

    Great place. Our Silky Terrier was treated so well. Highly recommend their services.

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    Ask the Community - Central Park Pet Spa

    Review Highlights - Central Park Pet Spa

    Reda and the entire staff there are extremely professional, pleasant and show a lot of love and care to the pets.

    Mentioned in 5 reviews

    Read more highlights

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    Hair Of The Dog - Flawless groom every time

    Hair Of The Dog

    (61 reviews)

    Midtown East

    So done. Molly has…read morebeen getting groomed by Laura for eight years. She's an excellent groomer, but she is not great at running her business. Molly has had standing appointments every month, but they're not always followed up, and sometimes, I don't even know when her appointments are. I had expressed my concerns with Laura in the past. Last month, I was supposed to go away on vacation. We had already booked Molly's appointment before my vacation, so I wasn't concerned about it. I asked her for a status update on the day of, and she told me that she had moved her appointment date, and "sorry I didn't update." She didn't even ASK ME if this schedule change was okay to begin with! What the hell? Who is she to just move things around without asking me? When I expressed my frustration at the time, she gave me a very curt/dismissive reply. I called her out on it, then she blamed texting as the reason why it came off that way. Then guess what: work on your texting/communication skills, if that's the way you choose to communicate with your clients. Not to mention that whoever is helping her run the business side of things (Tammy) has been super rude. She even tried to get me to RETROACTIVELY sign a fuel surcharge document for the prior month, when this had never been discussed with me. All of her responses (via text) are super curt, dismissive, and rude. That air of superiority does not work for me. All of the negative reviews about the customer service are accurate. Things were so bad at that time that I texted Laura and said that while I've appreciated everything she had done for Molly, we were going to have to part ways. She and I discussed it, and I was convinced to stay with her. She told me about what she had been struggling with, and I was compassionate to her situation. Things got better for a bit, but not for long. That's the key issue with this place: there is a lack of consistency. Things look "better" for a bit and then drop back into the abyss. Today was the straw that broke the camel's back. Her truck needed servicing. I understand that those types of things are not predictable. Of course I would be understanding of this, but each month comes with some sort of issue. It's hard to consider this a "one off" when it happens more frequently than not. I expressed my frustration and she said she's apologized in the past. I told her that this is causing me anxiety each month. Getting my dog groomed, when her schedule is already booked, should not be this stressful. Her reply: "It is unfortunate that you feel that way. The only anxiety I had today was that I could get my truck repaired in time to not let my people down, and that it wasn't a giant bill. It is my hope that you feel better." It was clear from her response that she has no empathy for others, despite being someone who's used her own mental health issues as an excuse for her past transgressions. "The only anxiety that I had today..." part basically makes it seem like she's diminishing my feelings about being dismissed nearly on a MONTHLY BASIS. So apparently, it's only about herself. By her saying "it is unfortunate that you feel that way," it was clear that this is over and that this is completely irreparable. She takes zero ownership and had no insight into the fact that it's not just about today -- everything is additive and I have not seen things go smoothly for a long time. Apologies can only go so far. She also told me: "I agree that it would be nice if things always ran smoothly all the time, but sometimes we just have to roll with it." There's been a lot of back and forth for many years, a lot of schedule changes, a lot of Molly getting dropped from the schedule, lack of communication, etc. I had been loyal through all of it. I've BEEN rolling with it. Yes, of course it would be nice of your clients to be flexible from time to time... but it shouldn't be all the time. The tone of that also feels like she's asking ME to shoulder HER burden. Unfortunately, it is just time to part ways. They seem to charge a missed appointment fee if cancelling less than 48 hours in advance, and whole amount for no call, no show. Apparently, respect or this policy isn't a two way street. If you notice from other reviews, she's lost several loyal clients due to rudeness and lack of reliability. One of the other reviews says that they cancelled him 30 minutes prior to the appointment, using COVID as an excuse - and one of the groomers gave him a snarky reply: "I'm sorry this how you are reacting due to being rescheduled during a National crisis." It's these types of unwarranted, inappropriate, snarky remarks that I've gotten so used to from some of their people. This is clearly the norm of how they speak to people, which it shouldn't be. Perhaps she should spend more time on her business and less on her chickens.

    Can't believe I have yet to review this wonderful business…read more Laura has been grooming my shih tzu Cooper every month for the last 6 or 7 years. We have used her when we lived in flatiron, Brooklyn heights and now park slope. She does an incredible job every time and is super knowledgeable about pet health and well being. Cooper has always had skin allergies and she often offers great resources and ideas. I initially switched to Laura from a store front groomer because I hated how crowded and chaotic the place would get. With hair of dog, your pooch gets one on one attention and is well taken care of. Especially great option for anxious dogs. The convenience of the groomer coming to you was an added bonus that I can never turn back from. Also love that Cooper always leaves with a cute new toy!

    Central Park Pet Spa - groomer - Updated May 2026

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