I am extremely happy with the care I've been given and the bedside manner of all the providers…read more I'm sticking with them for all of my pending medical needs. I honestly have not one bad thing to say and would highly recommend them.

Just decided to no longer visit here, tried calling many times in various days and times, they…read moreeither won't pickup the call or tell you to hold for over 10 minutes and god knows if it will go longer because you just lose patience and hang up. Do not choose this place as your primary or secondary.

Great doctor and I was happy when I went for annual checkup last 3 years. However the…read morereceptionists never seem to know what's going on and it is so hard to make appointments unless you call 2 months in advance. I switched the office now because I wanted to reschedule my appointment ( I called 3 weeks before ) and they simply told me there is no opening whole next month and I could just go to different office. Also there was always a long wait time.

Every appointment is greeted with over 1 hour waits. Doesn't matter if you check in 5 min or 20…read moremin before your appointment. Then it's another 30 min wait for your 20 min talk with the doctor. All in expect to spend 2 hours in the office for your annual check up. The doctor is very professional and great to talk with. I

Dr. Rotoli is like the old fashioned doctor in Norman Rockwell paintings...only in a young, modern…read moredoctor's body. He really is a "family" doctor. I feel really confident that my elderly parents are in good hands when they visit him. He's helped them many times throughout the years by making helpful recommendations that even their specialists didn't think to suggest. In my experience it is not so common to find this level of compassion and thoughtfulness in a doctor anymore. He also has a wonderful staff.

Dr. Caroline Castro is very kind and knows how to handle her patients with care. I started seeing…read moreDr. Rotoli here at his practice and have always felt right at home and well taken care of.

Best Doctor. Very kind and caring. Extremely smart and helpful. I have recommended my co workers…read moreand family member to him. They were very happy with him and his wonderful staff.

After reading Sunny's earlier post, I can only think that she was having an off day, because…read moreDr.Fahmy has been more than attentive, kind and helpful to me. I was referred by another "satisfied customer" who has also referred her entire family. Everyone has given Dr. Fahmy rave reviews.Further, I referred a friend for cosmetic work, who was thrilled as well! Take it from me, a woman who was considering paying $$$ to a well-known Columbia-Presbyterian MD, just to get the support I'd always hoped to receive, but never got...In my experience,Doctors always seemed to be to be disinterested and condescending; then, I was referred to Dr. Fahmy. He is my PCP now and for as long as I'm in the NY area!

I wouldn't even give this place one star the worst experience I've had the doctor will not help you…read morewith any issues you have and the girls who answer the phone have the nastiest attitude avoid this place at all cost I will be reporting them to my health insurance due to health fraud again they didn't solve one problem

He is a nice man but as a doctor I just find him very rushed and always ready with a new medication…read moreto give out, even for something he doesn't specialize in. He never lets patients finish a sentence. Another concern is his working staff. They always have a huge turnover quite frequently and with no consistency, management of files and prescriptions is subpar. It has happened way too many times where our pharmacy will call/fax a refill request and the people at the doctors office ignores them or puts them aside without getting it to the doctor. The receptionist is highly unprofessional. She told us on the phone, instead of coming in, to get an over the counter medicine for my dad instead. When my mom asked for a call back for an urgent matter, and she received no response for an hour, she called again. The receptionist told my mom she didn't tell him and we should get a response in 3 hours maybe. The staff there is the worst and very rude.

Go if you want to spend 30 minutes with an assistant who is googling your symptoms. I went in with…read moreextreme pain. This girl wasn't even a nurse. She started googling the conditions I have. So unprofessional to do when someone is in pain.

DO NOT GO HERE EVEN IF YOUR LIFE DEPENDS UP ON IT! THERE ARE OTHER PLACES IN THE AREA!…read more My friend was denied care today because the ignorant receptionist assumed that what was wrong with her, without even looking, was a dermatologist-related issue. Also, she has Epilepsy. My friend conveyed she did not feel well, but the "receptionist" didn't want to listen. All she cared about was trying to get insurance from my friend, and then when she did and saw she had Medicare, suddenly she changed her tune and said that there was no doctor available who could help her. The receptionist told her that it was not a walk-in clinic (excuse me)? Like, wth?? My friend almost fainted. She was denied care.

Around 1:45 today I went into the Emergimed, and asked if I could see a doctor about a specific…read moreissue I was having with a cut I had on my knee. Also, I felt faint. After waiting about five minutes, a girl came to the window. I did not get names, but I can give a general description - she is about 30, I told her I'd like to see a doctor regarding that issue and that I was not feeling well. She informed me there was no Dermatologist on site. I informed her this was not a dermatology-related issue, but apparently she didn't care. She didn't even look at my leg. I told her I was not feeling well, and that's probably from this infection I had on my leg that I wanted a doctor to look at. She just looked at me with the deer caught in the headlights. Please keep in mind I did not feel well, It hurt to stand, and she's just staring at me. I said I'd been there before I said "isn't this an urgent care", to which she replied "no, this is a private doctor's office". I am completely baffled, and she was not being facetious. She asked for ID, which I gave her, and told me I hadn't been there in over 3 years, and I had to fill out a form, which I did, and then when she asked for insurance, she had me email my Medicare card. This girl said "oh..you have Medicare?" I said yes. She paused, and said "I don''t know if we take Medicare, and I don't know if the doctor can see you!!" I know damn well they take Medicare! Finally, she said "let me seeeee if a doctor is available to help" (which is weird, whereas she just finished telling me they are not an urgent care place, as people are in the waiting room, and the name of the place is Emergimed). She said "I'm sorry, we can't help you". I grabbed my license and left. Basically I was denied care. So much for the HIPPA laws. Guess the HippO doesn't know HippA.

Let me tell y'all, I am so glad I finally pulled the trigger on this! I've dipped my toes into the…read morelaser hair removal pool before at a different clinic, but life got in the way and I never actually finished my rounds. So, when a handy little advertisement popped up on my screen offering a sweet deal for an eight-treatment package, I took it as a sign from above. It was the perfect excuse to finally take care of the spots I'd skipped over the first time around.From the very second I signed up on the dotted line, the whole experience has been absolute buttercream. The clinic itself is as clean as a whistle and sparkling from top to bottom. There was none of that annoying waiting around past my scheduled time either--they called me back right on the dot, which this busy gal truly appreciates.My nurse was an absolute gem. She was sweet as pie, sharp as a tack, and answered every single question I threw her way without missing a beat. You can tell she really knows her stuff, and she made sure I was comfortable the entire time.If you're on the fence, just go ahead and do it. This place is well worth every single penny, and I can't recommend them enough!

I had my laser hair removal treatment done in Edgewater location. It was my the best experience…read moreever. The office is very clean and cozy looking. The lady at the front desk was very nice and polite. The nurse (Tamisha, sorry if I spell her name incorrectly) who did my treatment was excellent, very attentive and kind, she treated every area thoroughly, making sure I feel well during the procedure. Thank you so much!

My experience was fine until I read the doctor's notes on the portal. He attributed my symptoms to…read morebe caused by the fact that I had been diagnosed with PTSD after my brother's murder. Okay, so, had 2 parasitic infections in which the amoeba lies dormant and wreaks havoc when my body is not optimal. I also have stage 3 Endometriosis in which my surgeon found that my colon was attached to my ovary. Endo and gastro issues are directly related. Yet, his notes so ignorant and condescending. I also found a wonderful integrative/functional medicine doctor who was able to find that I had low thyroid, low NK cells and B cells and low B, D and Selenium. So, no doc - it "ain't all in my head." Then, I get a phone call out of the blue to reschedule my abdominal ultrasound after 8 months of not hearing from them. So, why not. My insurance covers it... doesn't hurt to see what is going on. However, in light of the coronavirus school shut downs and working in a school needing to prepare for that and for my own children, I thought it was best to cancel. I mean, Who really wants to go to a doctor's office right now unless they absolutely need to and really need the help! So, I call to cancel. The rude, completely unprofessional woman on the phone asked me why I was canceling. I told her why. Her response was, "Whatever!" Wait, what?! I just laughed, but no way in hell would I ever return to such a negative environment. Sorry you just lost your $2000 or whatever you charge for your ultrasounds.

My husband and I have been his patients for many, many years and have been very happy. He is our…read morePrimary Care physician. He is thorough, takes his time to listen and he's not "quick on the trigger" with his prescription pad like most other physicians. He gets to know his patients. I highly recommend him.