I called Dr. Coss mid-May but couldn't get in until mid-July, despite not just needing a new patient appointment; I had been experiencing medical issues that needed to be addressed. Since I couldn't get in sooner, I wanted to send over a synopsis of my medical condition and symptoms prior, but I never heard back from the office. I advised the office staff multiple times prior to and at my appointment that I had specific concerns I needed to address and that I had summarized them for the doctor but no one seemed willing to listen or even take a piece of paper from me.
When I finally got in the room with Dr. Coss, the first thing he asked me was if I had read any negative reviews of him online. To say I was taken aback is understatement. I had a list of eight related symptoms I was experiencing, which were severe and affecting my daily life. Dr. Coss told me to explain them, but clearly wasn't even listening to me. He then cut me off at the seventh symptom and said "I don't know how many you have on there, but I can only address so many things in one day". I insisted that he fully hear what was happening with my body, as I've been jerked around with this enough from other care providers. Dr. Coss later conceded that he was glad he allowed me to continue, as the final symptom swayed his opinion of possible conditions. Had I not pressed on, who knows what he would have decided I had.
My blood pressure was taken twice, both times after deeply upsetting me, causing Dr. Coss to try to diagnose me with high blood pressure. At my prompting and, frankly, insistence, he took it a final time, only to see that I had, in fact, just been agitated. I shudder to think what could have happened, had I adhered to his incorrect high blood pressure diagnosis.
After a small amount of discussion, Dr. Coss said that I needed to be referred to a gastroenterologist but wanted to get my bloodwork back first, which seemed reasonable to me. He sent me home with a prescription, which I voiced concerns about. I had taken similar medications, which had only exacerbated my issues in the past so I was weary of this prescription.
After leaving, I did research on the medication and found that not only was it exorbitantly expensive with no generic, it had extreme side effects - many of which I was already experiencing - which affected over 10% of those who took it. Additionally, I found that it was prescribed to patients who suffered gastrointestinal issues "with no known cause". This was my first visit; he didn't even try to find a cause. Finally, it's not prescribed to women who are trying to get pregnant, which caused me to realize Dr. Coss had never asked if I could be pregnant, when my last period was, etc.
The next day, the office called to say my bloodwork was fine, which they actually seemed irritated about. Dr. Coss had been confident that my bloodwork would confirm his suspicions regarding my condition. I asked for next steps and they said they'd see me in a year. Again, I was completely taken aback and expressed this. They said they'd check with the doctor and call back. A couple of hours later, they called to say that Dr. Coss wanted me to take the medication for three weeks and then schedule another appointment. I reminded them that I didn't feel comfortable taking the medication and was told, "then he may not agree to treat you". After much pushing, I was told yet again that they would get back to me.
I called later in the day, as it was a Friday and didn't want this hanging over my head all weekend; no answer. I finally got a return call at the end of the day. Dr. Coss wanted to "compromise" and asked me to take the meds for one week. I was absolutely floored. Not only was this a ridiculous cost to only take for one week, I WASN'T COMFORTABLE TAKING IT. I was told that if I wouldn't take the meds, Dr. Coss wouldn't refer me and likely didn't feel comfortable treating me anymore. I advised them that I also didn't feel comfortable BEING treated by Dr. Coss and urged the admin to let him know I would be writing as many reviews as I could, since that was his primary interest. I got a call back the following business day, apologizing and wanting to bring me in to formulate a treatment plan, which I declined.
Not only was I treated rudely by the MA and doctor in this office, I felt like the object of an opportunity to "pill push" an expensive medication that likely offers nice kickbacks for the doctor, regardless of my feelings about it or its potential impacts on my health. Dr. Coss wasn't right on the first try and I wasn't willing to play his Big Pharma roulette, so he just wasn't interested. After waiting months, just to be treated poorly and have attempts to take advantage of me, I am back at square one. I would not recommend wasting your time trying to get in to see Dr. Coss. read more