I agree with the previous review that states "Please ignore all 5 star reviews of any body shops you see - they are all written by the business or their cousins".
I have taken my car twice to this place twice. The first time I took it there (approximately 4 years ago) because of the reviews (5 stars) I read about it. When I met Anthony, the manager of the place, he seemed very knowledgeable and trustable. Although they did not volunteer to update me about why the repair was taken so long and they (or Anthony) would not call back, the repairs were OK (scratches of a hit and run, while my car was parked on the street).
The second timeI had a similar experience with added disappointment since the repairs were not quite complete (The repaired door did not open with the adequate spring as it originally had it). Anthony and his siblings (brother and sister) have the habit of not volunteering giving updates or calling back. I did not understand why delay
This third time has been the worse experience. Central Collision was listed as one of the shops recommended for Geico. After an initial visual evaluation by Mr. Anthony, I submitted the papers and check issue by GEICO's adjuster: "I called you soon, after Geico approves the supplemental". Two weeks later... Nothing, nada. Michael, Anthony's brother and partner in the repairshop always responded "Anthony is handling your car, I'll have him to call you..." And then Nada. Nothing. After three weeks of attempts and written messages and phone calls, I was finally able to speak to Anthony. His opinion was that "my check from GEICO and the damage of the car it's like me going with a $3 dollar to shop into a MACY'S story". Needless to say that between GEICO, Anthony, and Michael this management of my case has been not only disappointing but unprofessional. I hope this review does not get delete and you can make your decision based on true experiences. I'm sorry to have been misled by previous reviews. read more