This is coming from an employee-perspective, not really a consumer- though I was both, and when I worked there, everyone did an amazing job- too good, considering how they were treated. I used to bake there and it was great, for as long as I was sheltered from the egomaniacal, callous, and unrealistic demands of the lady in charge, the CEO, Catherine. In the time I was there, she eliminated all salaries positions, either by sudden firings, or by making the demands on those positions so great that those people felt forced to leave, to take care of their own well-being. She also had managers do her dirty work, like approach other employees and tell them they could no longer work in the positions they had held for years, longer than she had even been a CEO. Because all those management positions sat empty, she filled them with whoever was willing to be there, without proper compensation. For the deli, it meant that someone completely unqualified was going to stand-in. Someone who worked hard but by self-admission, could not communicate when things start to hit the fan. The first thing that was done was that he upgraded his girlfriend to be an unofficial assistant manager- a position that didn't exist in reality, but was enforced by their own fantasy. It became so unbearable to go to work I had to leave- and rather than file a complaint, I bargained for a lay-off- which they were plotting for anyway behind my back- and shame on me for not getting it in writing, because the terms of my leaving were that I get severance pay- and what I got instead was $600- frankly a bullshit number, since the standard of severance is a week for every year worked, which I had 3. But even for two weeks, it should have been twice what they gave me. When i asked by email I didn't get a response.
In summation, even though im reviewing as an employee, it matters, maybe more than a consumer review. Because consumers are supporting this environment to continue-- you would think a co-op would have much better practices. On the base level, until the last three months anyway, it did. But because she cut positions left and right, laid people off, sometimes purely out of spite (Jessica) and then others as collateral damage (Drew) , she made it impossible to have a healthy work environment- and im sure the cuts have continued- when the most obvious, overpaid and under productive position is her own read more