If I could give 0 stars, I would…read more
If you asked me about Seven Wonders 8 months ago, I would have recommended this center to anyone. My son seemed happy, he was learning, and things appeared to be going well. Unfortunately, my experience took a very disturbing turn and I feel obligated to share it so other parents can make an informed decision before enrolling their children here.
My son's elbow was dislocated while he was in their care. When I asked the owner what happened, the only response I received was "I don't know what happened." I had to take my child to the hospital where doctors had to pop his elbow back into place. When I asked to see the camera footage, I was told there was no camera angle covering that area. When I asked to speak directly with the teacher in the room to understand what happened to my child, I was told I was not allowed to speak with them.
Even more concerning, an incident report was never submitted to the state regarding my son's injury, which raised serious questions for me about accountability and transparency.
Even after this situation, I continued sending my son there because at the time I believed the center still had positive qualities. Looking back, that was clearly a mistake.
The owner and her husband are extremely dismissive and passive aggressive toward parents. The owner, Binal, does not build relationships with families and does not allow teachers to communicate directly with parents at all. Communication is tightly controlled.
Another major concern is that parents are not allowed inside the facility by the owners. Pennsylvania childcare regulations allow parents to enter the facility, so preventing parents from doing so is extremely troubling and raises serious concerns about transparency.
The owner's oldest daughter, who is under 16 years old, is frequently present around the daycare and involved in the day-to-day environment with the children. There are also concerning rumors among parents regarding how she interacts with children, which only adds to the uneasiness about supervision and professionalism.
There are also serious safety concerns on the playground. The swing set is leaning heavily to the right and appears unstable. If that structure were to fall, it could seriously injure or hospitalize a child. It is alarming that equipment like this would remain around small children.
The children also rarely go outside, even when the weather clearly permits it and when outdoor playtime should be part of their daily routine.
Meal practices were also concerning. Breakfast is listed as being served until 9:30 AM, but if your child arrives after 9:15 AM, they reportedly will not receive breakfast and must wait until lunch. For young children, that policy is unreasonable.
The most upsetting situation occurred when I was suddenly accused of making racial comments on ClassDojo, which I have never done. I was shown what was presented as a screenshot for "proof," which I strongly believe was fabricated. Based on that accusation, my child was wrongfully terminated.
After terminating my son, I told them I would come in to collect his belongings and pay the two weeks that were still owed, but they told me I could keep the payment. That response only reinforced my belief that they knew the situation had been handled improperly.
There were also other ongoing issues. My son once came home with severe blisters on his bottom because he was not changed properly, despite me repeatedly explaining that he has sensitive skin and requires cream at every diaper change.
Overall, after reflecting and looking deeper into this center, I am honestly disgusted that I trusted this facility with my child. What initially appeared to be a warm and caring environment turned out to be something very different.
This review is not written out of retaliation. It is written to spread awareness so other parents can make informed decisions. Childcare facilities should prioritize safety, transparency, and accountability. Unfortunately, based on my experience, Seven Wonders failed to provide those things.
