I've gone here regularly for a couple years now. This location is very convenient for me since it's…read morethe only one in Gardner. Every time I come in they are quick and helpful. Even today when I had some more technical questions than usual they were helpful and gave me all the useful information needed. Everyone is always very friendly here.

After being a customer for 15 years Security Bank aided Straight Talk wireless in ripping me off of…read more$250. Before Xmas 2025 I ordered a locked Iphone and 1 month service. Did not arrive. Call center for Straight Talk in a foreign country. No help, no order number, no invoice, nothing. Went to Security Bank and was told no problem but I needed to wait 30 days to report. I purchased same thing at Walmart since it was Xmas gift. After 30 days I went in to bank and filled out affidavit. A week later Security Bank sent letter saying I was denied and was just out the money. What about the month of service for the phone that was never received nor activated ? Sorry, you are just out. What kind of bank does that to a 70 year old long time customer? You have zero protection if you use Security Bank debit card. My new bank said that should never have happened.

I would like to thank PJ at the Woodland office for helping and going above and beyond with my…read moreaccount.

Central National goes out of their way to process deposits and debits in a way that maximizes their…read more$29 fees. It's not right to penalize the poor to increase your profits. Corporate greed.

the atm where you do pretty much everything now is always having some issue or the service…read morethemselves is having a problem. rather that be a faulty check reader on the machine or they cant use operate any service from that particular machine, honestly it's a terrible service and highly unreliable, what's the point of calling yourself a bank if you have noone physically you can talk with to troubleshoot issues, they people they have operating the buildings can do nothing for you except specific things

Loved the experience!…read more The atms work well, I loved the deposit system it was so smooth and it got into my account immediately!

Great personal service. Everyone was polite and professional. We were able to stop in and conclude…read moreour business in a quick and efficient manner. We were just passing through but I would recommend this branch to anyone. Nice parking. Easy access for walking or handicap. Easy to get to and back out of onto Santa Fe blvd. thank you Marwan!

Kai is always very helpful and a pleasure to work with. He always treats everyone with a positive…read moreattitude and goes above and beyond to make sure his customers are seen as people and not just a number.

From the owner: Central Bank is a privately held $11.6 billion bank holding-company headquartered in Jefferson…read moreCity, Missouri. The Central Bank family includes 12 regional banks, Central Trust and Investment Company, Central Mortgage Company, and Central Technology Services. We specialize in community banking, focusing on delivering leading-edge technology with a network of more than 140 branches operating in Missouri, Kansas, Illinois, and Oklahoma; and more than 22,000 ATMs nationwide.

i went in needing an auto loan and Abi was absolutely amazing. She walked me through every step and…read morelet me know a few different things that i could do which was super helpful since i've never gotten an auto loan before. i have never had an issue here after 4 1/2 years, i would definitely recommend to everyone.

I have been with this bank for close to 10 years and I'm at my fed up point. not sure when over…read moredraft fees became a thing with them. I used to have protection but now it's gone. I'm going to be looking for another bank.

Rachel helped me with opening a new bank account last week and was very understanding about my…read morestress going in my life. She made the process very easy and stress free. She was very patient and understanding and helped explain things to me that I didn't understand. Excellent service! I will definitely be going back when I need help again.

I'm still a bit on the fence with this bank. I don't personally bank here, but my company does. I…read moreinteract with with this branch weekly. I do have to say that it's improved some from my last review. The employees are friendly and know me by name. I can even call in advance to ask for things then come in to pick it up. That's great. But every so often I deal with someone who just drops the ball and doesn't withhold them same quality of service. If it were a small deal, I'd over look it. But there was one recent error on the banks part that ended up costing me 90 minutes on an international phone call to sort out. At $2/minute I was extremely frustrated at the problem and then the additional cost to me, the customer while I waited for them to fix their error. I'm not to the point where I'd recommend this bank to others, but I want to give them credit for the improved level of service minus that one major issue.