Otto Kihm is the best auto service center in the Kalamazoo area, in my opinion, and I've lived in…read moreKalamazoo for over 40 years. Greg (owner) and Bob (service manager) have taken care of my cars for over 12 years exclusively, and I won't go anywhere else (I've tried lots of other places). They've serviced all of my five kids cars over the years, as well as the cars of my wife and I, both of which are over 250,000miles and they've done all the service. (I even bought the mechanics lunch one day for achieving the 250k milestone). Fair prices, honest assessments, no up-selling and good work. They even give me advice on cars I've been looking to buy and don't charge much for inspection.

Didn't even top of my coolant after overpriced cooling system work…read more$245 for a fuse and a piece of hose

Absolute professionals, courteous and friendly. In the midst of a slew of other world issues,…read moredealing with car damage was the last thing I wanted to do. They even called insurance on my behalf a few times for clarification. Communication was always present and the final product was second to none. I am very grateful for thei work and effort.

Bought two SUV's from them 2009 Escape XLT and 2010 Escape XLT, Even though they were rebuilt…read morevehicles they were like new condition we were very satisfied. The paint and body work was flawless. They came with a thirty day / 3000 mile warrantee. We would highly recommend any body work and or used car purchases from this business. Later I hit a bird and damaged my front bumper and they replaced my bumper in a day at a fair price. Excellent work!

Does your car drink excessively ( gas or oil) Does your car…read moresmoke excessively (oil or antifreeze) Does your car hiccup?? Spark plugs or coils Then Jammin and his crew are the ones for you!!! Give them a call today for whatever ails your vehicle, they will get you running in No Time.. Loaners available when needed

Called to have my FRM reprogrammed on my mini cooper. I was told a diagnostic was needed before any…read moreservice could be rendered as well as added labor cost, and unnecessary service that I didn't need or required. scam service

This place is seriously top notch. This is my second experience w/ Alien. The first was a paint…read morejob after a deer crash. The second was a used car they were selling. Don't confuse this place with a cheap-o body shop. Their work is really high quality. Phil the owner is on-site and very helpful. I will be back...

They were able to get an appointment set up quickly to get out fathers in laws car in to be…read moredetailed and ceramic coated. They recommended a 2 step process to get rid of the swirl marks. Also going to fix the seat from a rub of metal on someone pants. So we got it back a week later and it looks like it just rolled off the assembly line as a brand new car. The seat has absolutely no marks on it at all. Outside is like a reflection of mirror it is so clear from swirl marks. If you want you vehicle taken care of they will definitely get the job done. Came with an 8 year warranty on the service. A little on the pricey side but the work is top notch. See from pictures how shiny it is.

Over my 71 years I've had work done at most body shops in the Kzoo area and I must say that…read moreVicksburg Auto body was at the top of the list very friendly and a excellent job, thanks for a job well done. Dan Fish

This shop did great work on my SRT Grand Cherokee. I had a warranty claim and worked on it through…read moreVB Chrysler Jeep Ram. So it wasn't necessarily my selection to use them, but I'm sure glad they were chosen. The newly replaced and painted panel of the vehicle looks new. I spoke with the owner before they got started and he was able to effectively communicate what the process was and answered my few questions. Thanks again!

Called in for an alignment and they got my vehicle in quickly. The work was done right, and they…read moreshared a few recommendations that felt honest and helpful--never pushy. Great experience and value.

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

This shop was highly recommended by my neighbor. I took my truck there for an alignment and…read morecouldn't be happier. They now work on all my vehicles and I've had zero issues. I've found that the pricing is competitive and they have great mechanics.

This shop was recommended to me by another trusted mechanic for having my Jeep Rubicon diagnosed…read moreand aligned. There was a shimmy 2 other shops could not solve. Greg tore it apart & diagnosed it correctly. I couldn't afford the necessary part at the time so they put it back together so it would drive safely and charged me ZERO $0 for all the diagnostic time & labor! Wow! The alignment was affordable and well done. 100% recommend this shop as excellent (and no, they're not my family nor friends hahaha just honest, skilled mechanics!)

Fixed body damage on Mercedes ML 350 after hitting a deer…read more Summary: -Professional staff that are detail oriented -They use OEM products and end product of my Mercedes was perfect.

Purchased parts online and they stayed late after work to help us install to our car! Very friendly…read moreand professional