They were super helpful in helping us find what we needed, and even helped us work on price and a…read moregood time for pick up. Highly recommended this place. Wonderful people.

I was greeted by some friendly people. The store selection is really good and most everyone was…read moreextremely helpful. I got the product I wanted at a great price!

My air conditioner still doesn't work and now my heater isn't working so no now I have to find…read moreanother a/c company.

I'm very happy with Smart Comfort. I had a quick response to my call and scheduled appointment that…read morewas within a couple of days. Tech arrived earlier than expected and did a thorough job and explained everything. Now my downstairs unit is working great!

I purchased a used refrigerator here that was in great condition. It was $300 less than everywhere…read moreelse I had priced used refrigerators at and also came with a 90-day warranty. It was clean when I bought it but I had to clean it up a bit more, simply so it would fit my personal standards of cleanliness. It wasn't terrible, though. The guy even helped my brother haul it to my house. I went back today looking for a different used appliance which they didn't have but they were still as nice as ever. If you don't absolutely NEED brand new appliances and you just want something clean & fully functional, I definitely recommend this place.

Richards has been a staple in southwest Little Rock for a long time and usually you can get great…read moredeals on matching sets....The people are pretty friendly and the sales people are fairly knowledgeable the only one Takeaway I would say about Richards is a lot of they use appliances tend to break down after a year or two but then again you are buying used. So

Lost over 200.00 worth of clothing 2 times he said my dryer is repaired .2 times it melted my…read moreclothes.but will not give me a full refund for incompetence of repair man.

They helped us right after moving in when the movers cut a drain pipe on our washer! They've…read morefixed our ice maker and have the most polite technicians. I trust this business.

Terrible service and low-quality work. Please do yourself a favor and do not call these people. Did…read morenot fulfill on their promises and left me high and dry.

From the owner: Professional services after hour emergency service and the lowest price anywhere read more

The most horrible place to purchase anything. Appliances are damaged and constantly problematic…read more The furniture is cheap quality. They take advantage of the uneducated and marginalized in the local community. The owner, Cory, does not hear what you are saying and dismisses her clientele as though they are irrelevant or unimportant even when the client has valid concerns...instead of correcting errors made on the part of AAA, she cuts you off in conversation while making attempts to demean and invalidate the experience of the client. You spend costly amounts on repairs of their appliances and still have problems with the appliance that they are unwilling or unable to address or correct without costly fees and those repairs are NEVER fully corrected. Case in point: I had a Kenmore fridge that was purchased from Sears in 2003, never had it serviced, and it finally had to be replaced in 2017. I then purchased a Kitchen Aid fridge from AAA and have had CONSTANT issues that AAA claims they are repairing and the issue NEVER goes away. The freezer keeps having problems to the point I had to replace the rubber gasket at the end of December 2019, called about it twice in 2020 (the freezer was still having problems), spoke with the owner today who says I have to pay for them to come fix the brand new gasket that has come loose and hanging under the freezer drawer. Even though I have called twice about this issue in 2020 (once in February 2020, again in April 2020, and today) the owner says she will not honor the warranty. Really? I called within the warranty time in Feb 2020 and was told to just continue using a little more force to close the freezer drawer as the gasket needs to get "adjusted" to its new location (whatever that means). My experience with this company has been horrendous as it relates to their appliances and the cavalier attitude of the owner lets me know this is in not a reputable business. They are heartless and have zero compassion when they are the ones who are touting a product (the brand new gasket) that has failed. Unwilling to take any ownership for the failure of their product and unwilling to correct the failure of the product without passing the cost along to a client that, if they were truly thinking clearly, has the potential to spend thousands of dollars more with them in the future than the amount of money it would take to come out and replace their cheap gasket. Instead, they have shown that they don't care about the potential loss of future business and instead care about getting paid for failings on their part. Absolutely sad and atrocious. SHOPPER BEWARE...DO NOT SHOP/PURCHASE at AAA