I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

We would not hesitate to recommend Super Master Appliances! Anvar is very professional and…read moreknowledgeable. He had a fast response to our call for our Bosch dishwasher, provided us with diagnostics and then a detailed estimate with two different scenarios. I was pleasantly surprised to get a call to say he had the new part he ordered from Bosch and he could be here the same day! In and out - and all looks good. We also felt his pricing was reasonable. Definitely worth contacting him for your appliance needs!

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

Positive experience. Highly recommend! He diagnosed and fixed my dryer at a reasonable price.read more

Excellent service and execution! We moved and our refrigerator cord was damaged. A + was not only a…read morefair price, they actually did the work and replaced the cord the very same day I contacted them. Seriously- look no further!

Would not give up front quote even though I have quote from DCS tech that asses the issueread more

Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

Tyler was Great. The previous repair company told me the whole unit needs to be replaced and then…read morewe contacted Tyler for second opinion. Tyler got it fixed within few minutes and saved me a lot of money. Definitely Recommend!

Tyler was great! He answered my call at 3P on a Saturday when many appliance shops are closed. I…read moretold him my problem (water leaking from the back of my fridge) and he immediately described all of the possible causes, and quoted me a labor cost over the phone. He arrived an hour later as promised and after taking a back panel off of the fridge he was able to spot the problem in less than a couple minutes... it was exactly what he had told me the most likely problem was, an invisible pin hole leak in a water feed tube. He went to Home Depot to get a replacement hose... of course the OEM hose had proprietary nubs on each end of the hose so he bought a generic hose and retrofitted the proprietary ends onto the generic hose ends. No need to order an OEM hose and put up with a water leak until it arrives. That solved the immediate problem, and in testing to make sure there were no new leaks from the replaced hose, he saw that the water filter housing was also starting to leak into an evaporator pan. He helped me order the correct part and now we are waiting for it to ship. I've had good luck with all the appliance repair people I have used, but Tyler really goes the extra mile for customer satisfaction and is very appreciative of my business. When I need service in the future he is the first I will call.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

Mike came same day, on time and was quick and efficient in cleaning out and fixing our washer so…read morethat we can get in with our daily business. Highly recommend.

We've had Mike out several times for different appliance repairs, and he is the only person we…read morecall. His reliability and honesty are unmatched. Every time, he has either fixed the issue quickly and efficiently or given us a straightforward, honest opinion when a repair simply wasn't worth the cost. That level of integrity is hard to find. Most recently, he repaired our dryer and once again proved how knowledgeable and skilled he is. He truly knows his craft and does excellent work. We can't recommend Mike highly enough!

Didn't have a good experience, came out, didn't resolve the issue, called to have him come back…read moresince his work was under warranty, showed zero interest in fixing the problem. Said he couldn't make it back for a long time.

Huge fan of Appliance Repair Doctor- this is my 4th time using them for my units because their team…read moreis so knowledgeable, and always attempting to repair instead of replacing! Javier helped me today- he's a real pro; easy to communicate with, arrived exactly on time and explained the issues to me. Fixed both issues quickly and gave a 30 day warranty on the repairs just in case. All the costs were upfront and very reasonable - Chicago Appliance Repair Doctor are the gold standard.

I have used Javier's Chicago Appliance Repair Doctor over the years a few times. I will have to say…read morethey are excellent! Ontime and my dryer was fixed (belt replaced). Additionally, Javier is a great guy and very professional/efficient. Why call around when Chicago Appliance Repair Doctor provides many household services. Check their website....They are the best!

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!