My home warranty sent Malherek to fix a problem with my furnace. My warranty company connected me…read morewith Darryl. He said that it would probably be tomorrow before he could get to me, but if he got finished early, he would come today. He finished early and called to say he was on the way. He went right to work, found the problem, cleaned the burners, and got the problem fixed in less than 2 hours. Darryl was very polite and efficient. He knew what had to be done and he did it. I was very happy with the work that was done. He said to call him if I had any more problems. I will! I recommend Malherek to anyone with furnace problems.

Avoid!! Does not stand behind his work. Installed brand new Goodman HVAC unit.. The very first…read moresummer. I had a coil leak. Charged 300.00 freon and then asked did I want to spend 300.00 more dollar to do the dye test to find the leak. Never once offer to help me with a manufacturer wattage. Since It had been less than 90 days then that leak belonged to him or the manufacturer. I surely didn't cause it but Im surely being charged for it. Im elderly and on a fixed income and haven't had central air in my home all summer. He take no pride in his work. It's all about the dollars to him. He knows that I should not be paying for a coil leak. No other company with take the job using the manufacturer warranty. He could have did the leak test last summer and submitted documents to Goodman Customer Service Warranty Dept and got the problem solved but he wasn't any help even though he got paid to install the unit.

Joe the tech is great! He is extremely knowledgeable, friendly and gives the deal straight, no…read morebull! We appreciate the amazing service .. thank you!

Hands down best service experience I have ever had!…read more My tech was Joe and he not only was extremely kind and respectful with a positive attitude. Being new to the midwest, I was not very familiar with heat pump systems. There was water leaking from the unit and I filed a claim with my home warranty service who matched me with New Systems AC and Heating to complete my claim. Being new to a city, in my experience at least, home repair service companies tend to be hit or miss especially when you are under a warranty who only have select companies who they choose to contract with. I can't express enough how please I am that we were paired with New Systems AC + Heating. Our tech, Joe really went the extra mile to explain to me how my system worked and answered every single one of my questions that I bombarded him with. He was thorough, worked hard and gave helpful advice/tips on ways to best run the system to maintain its high performance and extend its longevity. In fact, I was so impressed with the service, I called the company after the tech left to let them know how outstanding i thought there tech was and I am not one to usually do that. Their receptionists are also very chipper and upbeat and very accommodating to any needs or requests I have made. All in all, a very impressive company that was knowledgable, provide good work, go above and beyond for their customers and are fair and honest. They earned a loyal lifetime customer and I will make it a point to recommend this company in the future to friends, colleagues and neighbors.

When it comes to home HVAC systems (indoor/outdoor) Sean Murnan of Ambient Air is the way to go. He…read morehas great, low & affordable prices on cost effective equipment. That will not only save $$ on your electric and gas bills but will also improve your overall health and well-being. 5/5 stars and thanks for the great work!!! - Corey

I've dealt with a lot of HVAC companies, and this has been the smoothest experience I've ever had…read more I've used Ambient Air three times now for both my own system and a tenant's. I'll never use anyone else.

Excellent service, pricing, & professionalism. Highly recommend Matheny Heating and cooling.read more

My central air conditioning crapped out on the hottest day of the year, so I called Matheny--after…read moreall, the online reviews were great, it's been around a long time, and I drive right past it nearly every day of my life. On a Friday afternoon, the technician who showed proceeded to disassemble the basement unit and ran some electrical tests, all without having me activate the thermostat. His diagnosis: The unit was in need of a new blower motor. After several minutes out at his vehicle, he came back with an estimate which included parts (which would not be ready until Monday) and labor: $794. Not in possession of such funds, I stammered that I'd weigh my options and contact them with further instructions as necessary. I was then told that either way, I'd need to pay the $90 service-call charge, the amount of which had never yet been disclosed to me, and the existence of which had scarcely been acknowledged at any time by either the technician or the receptionist who'd answered my call the previous day. The technician did NOT reassemble the unit before leaving. I spent the next few hours making calls to parts warehouses and otherwise researching what a replacement blower motor for the unit might cost to acquire elsewhere (answer: about $100 brand new, and available for immediate local pickup), and contacting people of my acquaintance who might possibly have experience with other HVAC companies/individuals who might perform the work less expensively (than $700 labor), and ended up having a friend with some experience come take a look at the unit. After running some tests wherein he actually activated the unit, he came to the alternative diagnosis that, while it was certainly POSSIBLE a new motor would be required, it was just as likely (and more so, even) that the unit merely needed a much-less-expensive, and much-more-easily-accessible, part--a capacitor. We removed the blower assembly anyway, to take with us to one of the parts stores I had called earlier, who tested the capacitor themselves and confirmed it was bad. They sold us a replacement for $3.15. Half an hour of travel to my house, 15 minutes of blower assembly removal, a 45 minute round trip to the parts store, 15 minutes of cleaning the old unit, and 15 minutes of reassembly made for two hours labor. I didn't have to wait until Monday, as Matheny would have required, either. The A/C kicked on perfectly after we re-assembled the unit. No new hundred (or more)-dollar motor was needed; just a three-dollar capacitor. Something along the way seems pretty suspicious when you're able to self-fix in half of an afternoon for $3.15 (that's THREE DOLLARS AND FIFTEEN CENTS, folks) what Matheny wanted three days and $794 ($884, assuming that the $90 I had to pay would not have been applied toward the quoted cost) to do. Again, the main part that was stated to require replacement is still perfectly functional. To reiterate and enumerate the faults of Matheny, as I experienced them: 1) They did their best to obscure the existence, or at very least the actual amount, of the $90 service-call charge, required whether they could enact the necessary repairs or not; 2) They sought to replace a significantly more expensive part than what proved to be required; 3) They did not re-assemble my furnace unit upon their departure; 4) They quoted $794 for a job that ultimately cost less than six percent of that. Saint Louis, Missouri, in the middle of July is a hot, hot place where a second without air-conditioning can feel like an eternity. Save yourself some money and get your A/C back online much more swiftly by avoiding Matheny.

Crystal Heating and Cooling installed my furnace when my house was built and they NEVER registered…read moreit. Without me knowing that, they put me under their VIP (joke) maintenance agreement which was almost $300 a year and when I really needed it, they ghosted me. I called when my furnace would not kick on during a cold spell in the fall and wanted my maintenance done for the upcoming winter. The office girl read the notes from the past spring stating that the service guy had to "spin the inducer" to get the furnace to kick on. They never got a hold of me for replacement or let me know what was going on. Come fall, of course the furnace would not work and I had to call three times to try and get something done about it. They kept telling me they ordered an inducer and it would be on the next day's truck. I even had the office girl giggling out loud while I was trying to talk to her. So very rude. I never hear back. I finally called another company and found out not only was the inducer broke, but there was a hole in the head exchanger, which could have been endangering my life this entire winter season due to a gas leak. I would not recommend Crystal Heating and Cooling to anyone.

Fantastic company through and through. The estimator, Brad, was extremely polite, knowledgeable,…read moreand thorough. They were up front about pricing and product availability. Once all was settled and signed, I had a new air conditioner installed 6 days later (could have been sooner if not for a holiday weekend). Installers were professional and did fantastic work from one tradesman to another. All for $2000 less than Hoffman Brothers quoted me. I'll be recommending Crystal to anyone who asks.

Our heater motor blew out on a Friday night (8pm). By the time we understood, the temp outside was…read moredown to 40 degrees, dopping inside and our six-year previous heating co. had a delay and very (very) high price. Facing cold kids through the weekend, called RF Schraut. The owner answered the after-hours call and was wonderful. Polite, professional serviceperson there shortly and had it fixed in a few hours at an affordable price. RFS is now our new annual service company.

Jim helped us with our AC maintenance and was polite and helpful! Jim was on time, did a great job…read morecleaning our AC and answered all of my questions.

I waited for 35 mins, he was that late!! It took 25 mins to install a $130 part. He charged me…read more$465. Said he has to charge an hour of labor because that is what the book calls for even though I had just given him 3 other units to service. If it was a one time deal, maybe I get that, but it wasn't. I'm not a fan of people who have no integrity.

I called in with a cooling problem on 1 level. My Thermostat was replaced, before telling me that…read moremy entire unit needed to be replaced. A $35 thermostat was installed at a cost of $210, in addition to a diagnosis fee of $69. Basically I could have been told that my system needed replacement without replacing my thermostat which did not help me in any way. I was left holding a $279 bill for about half an hour's work.

My air conditioning went out at the hottest point of the summer. Unfortunately our lines froze up…read moreover night, and as they thawed they dropped water onto the blower motor of the furnace, and the outside unit also started sporadically working due to being mismatched from the inside units and possible moisture in the lines. We had to get a total system replacement. After receiving 5 different quotes, we chose Partney Heating and Cooling to replace our entire system. They had loaner portable AC units until they could make the replacement for us, and they were extremely honest, professional, low pressure, and very competitively priced! They replaced our entire system in less than an 8 hour day while I was at work!! Highly recommended!

Our air conditioning stopped working on Friday evening at 6:00. A friend recommended Partney…read moreHeating and Cooling. My husband called and they came out today (Saturday). They replaced the condenser and the compressor and didn't charge for travel or for having to work on a Saturday. They were very professional and friendly. We highly recommend them and will seek them out in the future for our Heating and Cooling needs. We are grateful to them for coming out on a Saturday so we weren't miserable in the heat all weekend. Thank you Partney Heating and Cooling!!