Deciding to have a new HVAC system installed was a big decision and something I hadn't had to do in…read morethe past, so I had some anticipation and questions about how it would all go. It was time to replace a 30 year old system. The moment I opened the front door and met Tyler Koonce, I relaxed and realized I was in very good hands. I can't say enough good things about Tyler. He's mature, professional, knowledgeable, an incredibly hard worker, and just a nice person. Tyler explained everything that would occur that day and encouraged me to check in on the progress at any time and ask questions, which I did. His colleague Chris joined him and the two of them spent the next five hours installing the new Lennox system. The two of them did a great job and were a great team. When they were finished, they reviewed what they had done, answered my questions, and showed me how to use the new thermostat. They made the entire process easy and interesting and even fun with their good humor. The new Lennox system is working beautifully and is making all the difference. Thank you, Tyler and Chris! You and Level 9 are the best!

A total rip. BAD merger with a previously good company, the former Affton HVAC. TERRIBLE SERVICE…read more I was a customer and my AC froze. I started conversation on Wednesday to get them to help - sweated all the way through the weekend - and on Monday, because my AC is on the roof they said "we can't service you."

I waited for 35 mins, he was that late!! It took 25 mins to install a $130 part. He charged me…read more$465. Said he has to charge an hour of labor because that is what the book calls for even though I had just given him 3 other units to service. If it was a one time deal, maybe I get that, but it wasn't. I'm not a fan of people who have no integrity.

I called in with a cooling problem on 1 level. My Thermostat was replaced, before telling me that…read moremy entire unit needed to be replaced. A $35 thermostat was installed at a cost of $210, in addition to a diagnosis fee of $69. Basically I could have been told that my system needed replacement without replacing my thermostat which did not help me in any way. I was left holding a $279 bill for about half an hour's work.

Phone number is the owners cell phone, made it easy to get a deal done and issue resolved right…read moreaway.

The service and quality of work is excellent. This is not my first review for them! Every service…read morecall is the same- five star. I can not say enough good things about Austin Werner. Bone Heating you are lucky to have such a great employee and person on your staff

A dishonest buyer had 2 hvac inspections. The 2cd hvac person she personally knew. Buyer said it…read morewould take 30k if she purchased home for new hvac & get rid of mold. Bone H&C came to clean my furnace. No mold, and coils didn't even need to be cleaned! Thank you for being honest. Highly recommend.

My air conditioning went out at the hottest point of the summer. Unfortunately our lines froze up…read moreover night, and as they thawed they dropped water onto the blower motor of the furnace, and the outside unit also started sporadically working due to being mismatched from the inside units and possible moisture in the lines. We had to get a total system replacement. After receiving 5 different quotes, we chose Partney Heating and Cooling to replace our entire system. They had loaner portable AC units until they could make the replacement for us, and they were extremely honest, professional, low pressure, and very competitively priced! They replaced our entire system in less than an 8 hour day while I was at work!! Highly recommended!

Our air conditioning stopped working on Friday evening at 6:00. A friend recommended Partney…read moreHeating and Cooling. My husband called and they came out today (Saturday). They replaced the condenser and the compressor and didn't charge for travel or for having to work on a Saturday. They were very professional and friendly. We highly recommend them and will seek them out in the future for our Heating and Cooling needs. We are grateful to them for coming out on a Saturday so we weren't miserable in the heat all weekend. Thank you Partney Heating and Cooling!!

Hired BET's Handyman Service. I have to say he is one of the hardest working guys I have ever met…read more He arrived early and worked until the job was done. He even worked thru pouring rain because we needed the project done before the next day. His price for the project was very affordable and a hell of a bargain for the quality of work. If you want your project done right he is your man. The only regret I have is I can only give him 5 star. I will definitely be calling him back for anything that I need done.

Cannot thank Brian enough. I've had so much trouble finding someone to help with a few projects at…read moremy house, but Brian was willing to tackle anything. I called him and he came over within an hour did a great job explaining everything that needed to be done. I had him help with fixing some wooden pieces on the top of the ceiling of my porch that had become undone and needed repair, along with installing drywall in my closet. Everything looks incredibly nice once they were finished. I required some additional documents for my insurance and Brian instantly was willing to work with what I needed and answered any questions I had. I would definitely recommend him to anyone and plan on calling him again in the future!

Our heater motor blew out on a Friday night (8pm). By the time we understood, the temp outside was…read moredown to 40 degrees, dopping inside and our six-year previous heating co. had a delay and very (very) high price. Facing cold kids through the weekend, called RF Schraut. The owner answered the after-hours call and was wonderful. Polite, professional serviceperson there shortly and had it fixed in a few hours at an affordable price. RFS is now our new annual service company.

Jim helped us with our AC maintenance and was polite and helpful! Jim was on time, did a great job…read morecleaning our AC and answered all of my questions.

Excellent service, pricing, & professionalism. Highly recommend Matheny Heating and cooling.read more

My central air conditioning crapped out on the hottest day of the year, so I called Matheny--after…read moreall, the online reviews were great, it's been around a long time, and I drive right past it nearly every day of my life. On a Friday afternoon, the technician who showed proceeded to disassemble the basement unit and ran some electrical tests, all without having me activate the thermostat. His diagnosis: The unit was in need of a new blower motor. After several minutes out at his vehicle, he came back with an estimate which included parts (which would not be ready until Monday) and labor: $794. Not in possession of such funds, I stammered that I'd weigh my options and contact them with further instructions as necessary. I was then told that either way, I'd need to pay the $90 service-call charge, the amount of which had never yet been disclosed to me, and the existence of which had scarcely been acknowledged at any time by either the technician or the receptionist who'd answered my call the previous day. The technician did NOT reassemble the unit before leaving. I spent the next few hours making calls to parts warehouses and otherwise researching what a replacement blower motor for the unit might cost to acquire elsewhere (answer: about $100 brand new, and available for immediate local pickup), and contacting people of my acquaintance who might possibly have experience with other HVAC companies/individuals who might perform the work less expensively (than $700 labor), and ended up having a friend with some experience come take a look at the unit. After running some tests wherein he actually activated the unit, he came to the alternative diagnosis that, while it was certainly POSSIBLE a new motor would be required, it was just as likely (and more so, even) that the unit merely needed a much-less-expensive, and much-more-easily-accessible, part--a capacitor. We removed the blower assembly anyway, to take with us to one of the parts stores I had called earlier, who tested the capacitor themselves and confirmed it was bad. They sold us a replacement for $3.15. Half an hour of travel to my house, 15 minutes of blower assembly removal, a 45 minute round trip to the parts store, 15 minutes of cleaning the old unit, and 15 minutes of reassembly made for two hours labor. I didn't have to wait until Monday, as Matheny would have required, either. The A/C kicked on perfectly after we re-assembled the unit. No new hundred (or more)-dollar motor was needed; just a three-dollar capacitor. Something along the way seems pretty suspicious when you're able to self-fix in half of an afternoon for $3.15 (that's THREE DOLLARS AND FIFTEEN CENTS, folks) what Matheny wanted three days and $794 ($884, assuming that the $90 I had to pay would not have been applied toward the quoted cost) to do. Again, the main part that was stated to require replacement is still perfectly functional. To reiterate and enumerate the faults of Matheny, as I experienced them: 1) They did their best to obscure the existence, or at very least the actual amount, of the $90 service-call charge, required whether they could enact the necessary repairs or not; 2) They sought to replace a significantly more expensive part than what proved to be required; 3) They did not re-assemble my furnace unit upon their departure; 4) They quoted $794 for a job that ultimately cost less than six percent of that. Saint Louis, Missouri, in the middle of July is a hot, hot place where a second without air-conditioning can feel like an eternity. Save yourself some money and get your A/C back online much more swiftly by avoiding Matheny.