GREAT performance, BAD venue staff experience…read more
I went to see BABYMETAL September 9th. They did AMAZINGLY, and VIRA, another one of my favorites, also did spectacular. I didn't really know Halestorm, and they're still not my thing, but they did great too. The performance was amazing all around, and I'm happy I was able to get both BABYMETAL and VIRA merch, they're both on my list of favorite artists and I've seen them both before in New York.
The venue, unfortunately, was unsatisfactory. I went with my girlfriend and my little cousin. I'm 18, and my cousin is 15 but could look even younger, he's a small guy. He got dinged for a wallet chain. He said to the lady he didn't want to be separated from me, so she let me go too but then dinged me for a belt and a belt chain they said nothing about until then. I shrug off and go with him while my girlfriend waited for us.
We see this man with a blue bucket filled with bracelets and accessories. He had ray hair in a bun, gray eyes, diamond stud earrings, gray stubble, and a green shirt with circular logo under the blue work shirt. We waved us over. I went with my cousin and we gave him our things since he seemed to want to take them. I was very overwhelmed at this point and just wanted to get out of this crowded thin line. My cousin then asks him "will we get our things back?". The man then aggressively said "No, you're not getting this shit back". We went to find the lady from earlier, who was very nice. She went with us back and said it was a mistake. He basically thew our things at us and said "take your shit, losers." as we started to walk away he said something about me and pointed at me. My cousin is overprotective, while I'm very passive when I'm anxious with a big stomach ache. He yelled at him to watch his mouth along with a curse word. The man gave him this look that unsettled me, I took his arm along with the lady and we left. My cousin very rarely cries, but he did this time. He was scared he made me mad too and cried. I felt very bad as he was just defending me but felt overwhelmed with anger to the point he had to cry. The baggage claim people in the shed were also very nice.
When we joined back in line the man was fist bumping another man for being from New York. He also halted the line for two minutes when he saw us, while the other security workers didn't seem to see a need to. I felt angry as we're from New York, and he looked like he was in his 50s (I'm assuming) yelling at teenagers. The lady found us again and took us and we reunited with my girlfriend and found our seats.
We missed most of VIRA. I was really upset as I adore her much and was so excited to see her again. BABYMETAL cheered us up. I'm glad I was able to at least get VIRA merch to support her, as I've been a big fan of her since she released I Don't Care and has been in my top five ever since that relase. BABYMETAL really put on a show as usual and were absolutely fantastic, I wouldn't expect any less of them as I've loved them since I was a young kid back when Yui metal was still there (she was my favorite, I even ran a fan page). We also still got to cheer for VIRA which I was happy about. Halestom also did great and siad to cheer for both BABYMETAL and VIRA after their performance which was so sweet.
On the way out, I was holding hands with my girlfriend and my cousin, since it was very crowded and easy to get lost. I saw the man, and my heart sank to my stomach as he stared at me. I actually felt sick.
My dad was there to escort us to the car. So my girlfriend and I went to get our chains while my cousin decided he wanted to get this mans name, my dad followed to make sure he was okay. My cousin wanted to record but forgot in the heat of the moment. I'm sure anyone surrounding saw what happened as it was a little funny.
My cousin approached him saying "may I have your name? For how you treated my cousin and I". He faked a confused expression and said he "didn't say shit" until he looked up and saw my dad. My dad is 6'6, mcuh larger than this security guy. Suddenly the man said "I have work!" and bolted up the stairs. My cousin chased him saying "the reason you don't live in New York anymore is because you can't afford it!", something I muttered under my breath when he halted the line. We never got his name but I immediately wrote in my notes app a description, as it was a 3 hour drive home and very late, I didn't want us to forget any details.
I think he shouldn't be working with customers if he has the audacity to act like that, it was truly disgusting and disappointing that he had the nerve to treat teenagers like that, but gets scared once he sees someone bigger than him. He's part of this odd subtype of men who disrespect women and children. It really was unprofessional.