My sister brought her son to speak to a psychologist. They didn't do an evaluation and insisted he…read moreneeded medication without a proper diagnosis. He never even saw the Dr. just a nurse practitioner who isn't even certified to write the prescription. Awful place. we will not be back, ever.

The wait time is horrible I was here with my daughter for a whole 2 hours and still not called…read moreback. It is the worst experience I have ever had as they kept telling me that she was gonna be called next but yet she had 4 other people called before she was.

Billing employees are inept. Did not charge proper…read moreprimary and secondary insurances. Call center is nonexistent. Calls are not answered. In line for call. Waiting so far over 40 minutes.

BEWARE GOING HERE if you aren't critically ill with major trauma, heart attack or stroke. This…read morereview is based on multiple hospitalizations due to complications from a hip fracture, culminating in an ER visit yesterday. These visits range from the end of December 2024 through 25 August 2025. This has nothing to so with surgery itself, but the med surg wards I was on and the ER. I was rarely treated courteously by nursing staff. At one point I was brought to a room from recovery and they pulled the catheter half way out transferring me to the bed and REFUSED to do anything about it because my nurse was busy. I'm fresh from surgery and never saw a nurse for well over an hour and then had to be given medication for days so I could pee because it damaged my urethra. I rarely got meds on time (critical meds) yet when they found out I had my own, I was literally attacked by a nurse trying to take them away from me. I threatened to call the police and have her arrested for assault. This is medical so many of you might not understand but I'm steroid dependent and have been since 2010. I will literally die if I don't get them but pharmacy, hospitalists and nurses thought it was no big deal and no reason I needed to be on a schedule or get them in a timely manner. One hospitalist actually told me to quit worrying about it, that my adrenals would kick back in before I died...AFTER 15 years of not making my own cortisol? This was after somebody decided to discontinue them altogether. I'm supposed to respect them? This was a fight every single time. There were many times, if I hadn't had my own, I would have gone into an adrenal crisis. I had a Pure Wick each time and they constantly let the canister overflow and wouldn't change me when I got wet. I even developed a bedsore because I was left so wet for days. Then they'd get mad at me for being wet saying I was drinking too much (and gee had IVs running too) but apparently it's easier to tell me to quit drinking water than to empty the canister or give me dry pads when they got wet. So called hospitalists had major god complexes and I was treated horrendously by them too (there were 2 exceptions that were decent) telling me yeah, I'm complicated but they don't need to consult an endocrinologist because they know it all anyway. That they knew more about my body than I did etc etc. I'd need a book to write about all that happened during 3 surgeries/hospitalizations. BTW...Flowers was just as bad. There is no humane knowledgeable care available in Dothan on med-surg floors. Dr. Tacket was an exception and was awesome and there was another when I was in overnight once, but I don't remember his name unfortunately. The rest of them were obnoxious know it alls who couldn't stand for me to know my own meds and body etc. Anyway, I went to the ER yesterday and was treated worse than a dog turd on the side walk with the immediate assumption I was a drug seeker. I was put through 4 hours of absolute humiliation culminating in being told I was going to have to use a bedpan IN THE HALLWAY WHERE EVERYONE COULD SEE ME. I wasn't worthy of dignity apparently. I told my family to come physically restrain me if I ever said I was going to the ER again. I may be old and broken but my mind is sharp. After everything I've seen I have to wonder how many deaths from "natural causes" are really the result of med errors, neglect etc. Take this review as warning. I am a retired RN but would be ashamed to admit it with what I've seen of nurses since December. Yes, there have been a few shining lights here and there but overall every single hospitalization and ER visit has been nothing short of hell.

Great customer service Great workers…read moreFriendly employees Rapid customer service They try their best to work with their customers

You make an appointment, you show up 30 minutes in advance... and they make you wait for almost an…read morehour to see a doctor...the staff was very rude when you ask if the doctor is available to see you... staff yelling to the patient is not good customer service...they need professional physician and staff personnel ... then takes 7 days to refund your payment for not seeing a doctor... it is crazy... bad bad bad place to come for medical care... this is the Murphy Mill office... the worst!!!

Now, we all hate getting sick. Once could also assume if you're not feeling well, you may be…read moregrumpy or irritated. So take these reviews with that grain of salt. I made an appointment and checked in online. Did all of my "paper work" online. Which, as a person with a brain injury, there has to be an alternative to this online screen time business. When I got to the practice, I checked in again, and my wait time per the "computer"was 25mins after my "appointment ". However I was seen pretty quick. The nurse took a solid history, asked all the questions I would expect, and was kind. I saw NP Sarah. She was very thorough and thoughtful. Ran the tests. Wrote me a script and told me what to expect. The whole care team here, really cares. I appreciated that on a day, where I feel totally crummy. I'd never recommend getting sick while away from home, but if you do, I feel like this crew will take care of you and get you back to "normal" as soon as possible.