Miss Nicole and her team are the absolute best! My child started when he was 18 months and recent…read morejust graduated at 4.5 years old. I can't say enough good things about Miss Nicole, she treats your children as if they were her own and her passion for helping young children really shows. She gives you different tools that you can use to help while you are home at home to help improve your child's speech and gives lots of feedback throughout your process.

Rhianna was my son's teacher and she was amazing!! Very patient and engaging with him. She taught…read morehim so many social skills & new words. He also learned how to share & take turns with her as well. She was also very flexible with scheduling and accommodated virtual sessions as needed. Wish my son could have stayed with her longer!!

Dr. Shahan is an amazing speech therapist. We love coming to see her! She keeps the sessions…read morerelevant, exciting and engaging. Highly recommend her services.

Complete waste of time and terrible service! Manager Terry kept cancelling our daughter's speech…read moretherapy session because the assistant therapist was out for almost 2 months! Saying she will give us a new therapist but we don't wanna waste more time waiting for nothing! I hope the owner notice this review! WOULD NOT RECOMMEND THIS PLACE!!!

They don't call you back to let you know if you have an appointment. I was called the day before…read moreour scheduled appointment that when we come tomorrow at 8 am in the morning they may not be able to see us. The doctor didn't send them a signed referral. North Bay had three months to get this taken care of and to let me know what was happening. To tell me the day before!! That is not acceptable. I called the doctor and he got it over to them, but North Bay didn't call me back to tell me they got it like they said they would. I started called North Bay at around 2:30, but no one called me back and all I got was their answering machine. Also, I have gone back there in person to get things moving. I want to go to Davis rehab, but we have lost over three months waiting for them when they told us it only takes three to four weeks to get into the rehab. They run as bad and their ER room does.

Had a great time at physical therapy, before going I was nervous and embarrassed!!! Greatful to the…read morestaff for making me feel comfortable , it was clean and friendly. Really great customer service all around!

I am an Arabic speaker and I used to struggle with different sounds in the American English as…read morewell as emphasizing parts of the word. Jennifer with really helpful and helped me with how these sounds are made, where my tongue should be positioned when I say them, whether they're voiced or voiceless and most importantly how to transition from one sound to the other as I speak. Sounds like the 'th', 'ng', 'p','b', 'r', 'j', 'g' and 'easure' were very difficult for me, but now as I hear myself speak, they're definitely correct now, and I definitely understood much better and more confident with my English. I have made a lot of improvement working with Jennifer!

Jennifer is a great speech therapist and a great person too. She is very easy going on what YOU…read morewant to work on. Highly recommend her

Our child was a late talker, so we did our research and found East Bay Child Development Center…read more(formerly PLTA). From intake to our final class, the staff made sure that the scheduling process was a breeze, and that visits did not fall short of expectations. They have an excellent staff dedicated to your child's development, and the office is pristine. Not just clean; very well kept. I noticed that there wasn't one tear on a book or broken toys. They put lots of effort into upkeep, knowing well that toys and books can take a beating with younger kids. East Bay Child Development Center has terrific speech therapists and therapists specialized in helping in all other types of child development, including but not limited to physical therapy, etc. We went through 2 different speech therapists and 1 or 2 therapy students which was a little harder for our son to grow accustomed to because it would take him awhile to warm up (which I've learned isn't unusual for any development therapy center), but each therapist tried their absolute best to ensure they were giving him the utmost care and attention.

They failed my son after 3 session. Excuses that he doesn't listen, he runs fast that worried about…read moreyounger children there. That speech is not a good fit for him, that his sister runs around the hallways exploring toys and opened doors of offices, about me get a phone call so they discharged him from services. This is racism and discrimination by the way ladies I want to give you suggestions, your office needs a new administration, organisation and functionality. Everybody there seems to go everywhere, I don't know if these people work here are they clients. The back door to the outside was open, this is called dysfunctional. The office receptionist was like his first day to work, confused and looked around like a lost boy. There four people by office were speaking loud and chatting. They failed my son years ago when he was younger because they said he was not ready for speech when I just changed my insurance to get accepted to come here. Now he's 12 years old saying he's not a good fit. Shame on you to say that to me. You can't discharge him that's illegal. My son is trying with his speech and he has rights in California to receive speech therapy any age. Discrimination by the ability, then age, what's next because his sister running around the office and also I was on the phone? For that lady who spoke with me today over the phone couldn't wait on me. And making me feel like I was being fired from the job, she sounded rude and said my daughter was running around the room and I was speaking loud on the phone so the excuse to fail my son. Then changed her words saying he's not a good fit and he runs fast and wants to push the kids. She needs to find more excuses for her to dismiss him. You don't know how hard and challenging to be a mother of autistic kid. I finally thought I have him his speech going and then you locked me up like shutting my mouth. Go see if your speech therapist is the one who has the problem. She too lazy to give speech therapy or has a lack of skills. This is Shameless and discrimination.

I have utilized their services now for the past 4 or so years. I have chronic pain and mobility…read moreissues as a result of spinal surgery. The team who have assisted me consist of Physical Therapy, Phlebotomy, and General Nursing. Their approach is professional, punctual, and friendly. I couldn't ask for more and have recommended them several times and get the same feedback as I have experienced.

The management team and their staff make you feel comfortable, were attentive and very focused on…read moremaking me heal properly. I definitely will be a repeat client in the future as the service provided was safe during these times of Covid. My progress during physical therapy improved as the planning and step by step guide was executed professionally. The customer service is exceptional! Thank you AtHome Healthcare Team.

Had 3 sessions and all of them were great definitely coming back …read more Much improvement

Had a wonderful experience here with a true healer and someone who will help you find your…read morealignment. Would recommend this genuine person without hesitation to anyone seeking. Thank you!

Fine professionals for my husbands recovery Attend well to all details. On time knowledgeable…read morepersonable. Follow up. Attentive to family concerns

DO NOT USE THI SERVICE. If they have the care you need, you wouldn't know it. If you ask for…read moreparticular types of therapy that their evaluators say you need, you won't get it. I tried with less and less patience to get the help I was promised, but crickets from them. They were less than useless. Seven weeks after hospital release I'm worse & stressed out because of them. I had to change providers to get help.

Scheduling was impossible because we were matched with a therapist on the East Coast, and we're…read morebased on the West Coast. We were forced to sign up over Zelle, which should have been our first big red flag. (Unlike using a credit card, I've come to find out, Zelle does not offer purchase protection or help in cases where services were never rendered.) The team agreed in writing to give us what should have been a simple refund, and then changed their minds, stopped responding and never credited us for services we were never able to use. Terrible and dishonest customer experience, and would not recommend. We're sticking to in-person support with reputable companies.

PenguinSmart has been an excellent resource for my husband. Due to a head injury, he now has…read moreGlobal Aphasia as well as cognitive disabilities. Teaming up with PenguinSmart to give me tools and resources to help him gain speech skills has been a real lifesaver. Although he is unable to interact with the SPL Therapist or Coach himself, I am able to execute what they give me to help him improve. They offer several ways to stay connected and to keep track of progress, they also require homework and ask for communication. It can be time consuming but it is only so they can provide the right type of support as he progresses. They are very understanding and want you to be successful! Our meetings have been 100% virtual which has worked wonderfully for my family. Scheduling is easy and all the associates I have worked with have been very friendly! If you have a child (or adult) with speech needs, I highly recommend you partner with PenguinSmart!