Yes I recommend them, I went here for a 2nd opinion to Dr Smiddy who is a retina specialist…read more Everyone from walking into the front door, to the coffee/snack guy to all the staff was wonderful. I got my answers & was able to move forward. Easy to find, I went to the Naples location. They are #1 eye specialists in the US.

I am so disappointed with BP. I have a number of eye issues and, because of its reputation,…read morethought it would be a good match. After going there 4 years I have decided it is not. The final straw was having horrible reactions after eye injections at BP. I was miserable for almost 24 hrs after each one. Getting subsequent injections from my retinologist in Louisville with NO negative reaction I discovered that the only difference in the prep was BP uses Betadine after the injection, Louisville does not. Louisville does not experience a higher infection rate than considered normal. When I requested no Betadine after the injection at BP, I was told no. She said she had been doing it this way for 20 years and it's BP's procedure. Clearly patient comfort, without compromising safety, is not a priority. Plus, good luck trying to get an erroneous bill removed from an account. I tried 4 times with the accounting department and with collections. All said it appeared to be an error yet it still shows up as an outstanding bill. Definitely time for me to go else where.

Dr Fran's is a great doctor I had my cateracts done by him . No problems. Office is also very…read moreprofessional.

Today, Tuesday, April 28, I visited Dr. Boyd Vaziri at Frantz EyeCare Naples and left completely…read moreshocked and upset by his behavior after two hours of waiting. During my appointment, for absolutely no reason, Dr. Vaziri began screaming at me. He accused me of being "pushy" and repeatedly told me he "does not like [my] attitude." His tone was aggressive and raised, making me feel humiliated and anxious in what should have been a routine medical visit. I was not rude, demanding, or difficult in any way--I was simply asking normal questions about my eye health and care options. His unprofessional and disrespectful outburst was deeply inappropriate for a healthcare provider. A doctor's office is not a place where patients should fear being yelled at or personally attacked. This behavior shows a complete lack of respect for patients and poor emotional control, which has no place in medicine. I would strongly advise others to avoid him. No one deserves to be treated this way by someone entrusted with their health. Patients have every right to ask questions and expect basic courtesy and professionalism.

Poor office staff. Trouble getting medical records from prior doctor. Sent fax to wrong numbers…read more Although, I have 3 insurance policies, claimed a picture taken of my eye was not covered and costs $39.00. Cost never discussed until checkout. Claimed can only use one insurance per day. Called insurance and said that was false. Just a scam to get more than what insurance will pay. A little extra from each patient. I will be filing a complaint with Medicare and state. Can't recommend this office to anyone. I won't be going back.

I had the most wonderful experience! I developed diplopia suddenly and called to get an…read moreappointment. They were able to see me that day in their Bonita Office. Brad Snead determined the problem immediately and sent me to Heather, the optometrist in the office. She was so wonderful with me and went over all of my options. We scheduled an apt for 2 days later in the Naples office. She drove from the Ft Myers office just to see me and fix my glasses with a sticker. My son came with me and we both went on and on about how fantastic she was with me! I highly recommend this office for all of your eye care needs. Thank you from the bottom of my heart. I will be switching to Snead Eye Group from my current eye doctor! Thank you!!!! Unfortunately, I have to edit this post. Dr. Snead failed me. I was there for diplopia and Dr. Snead quickly passed it off as an acute condition that would most likely resolve itself. It continued to worsen so I went to another ophthalmologist who immediately sent me for an MRI. They found multiple lesions in my brain. If I had not gone for a second opinion I wouldn't have know that I have cancer that had spread to my brain causing my vision problems. Dr. Snead may be knowledgeable, but he needs to do a better job of educating patients and spending enough time with them to know what is really going on. I will not be going back. Heather was a great optician though so if you just need glasses, she is great.

Had one successful surgery and one botched surgery. I was told the machine malfunctioned. But…read morethe followup surgery suggested that there was an attempt to complete the surgery without a functioning machine and damage was done so new implant did not provide expected sight correction. As a result, I will have to wear prescription lenses. Office personnel are efficient and competent. I am certain their surgery success rate is better than 50% but I would not return for any reason.

Terrible. I've been a patient for years. There has been some change and you can no longer see…read moreOphthalmologist and have a contact lens check on the same day. So, you need two appointments on different days. It sounds like they want to charge me for two appointments instead of one. Will make a change.