I and my family have been a client for over a year now and have had to continuously educate and fight with my wise team on how to approach, talk, advocate and show up, for my own services. Its exhausting as a consumer and provider that I have to coach and teach my own service providers in how to be equitable in their services and conversations with me as a client a black woman all to no avail as I have been continued to be harassed , put down not listened to nor heard in my cries and outburst for help. My assigned team has been clear and blatant with their personal bias and discriminatory behavioral practices has caused more trauma and has extended or created crisis situations and chaos within my family more so then should ever be allowed or subjected too. I have in this time been talked out of filing a grievance on three different past occasions and refuse to continue this vicious cycle of abuse. The threats to me and my family , the lack of accountability of my team members and the language written, email, text and non-verbal communication and tones in which they have continued to use towards me and my children can and will not be tolerable read more