Regarding patio work completed June 18, 2021. The sealant finish has washed away in a large portion of the work area exposing the antiquing finish to the elements which in turn has also washed away exposing bare concrete. This is not exclusive to one area but spans the entire project area. Center Construction has a one year warrantee that they refuse to honor. Nate Tracy, the owner of Center Construction, refuses to remedy the situation and is aggressively denying assistance in resolving the situation. The work is deplorable and was not properly preformed to industry standards. Multiple attempts have been made to contact Mr. Tracey by email in March of this year.
This is a revised Notice of Claim escalated to a demand for payment to cover the cost of the repairs that have already been completed. Note that you have already refused to remedy the situation months ago and therefore, under Wisconsin law, your chance to remedy the situation has long since expired.
The experts that have provided temporary repairs to your work have provided me with the evidence necessary to achieve a positive outcome in my favor regarding the soon to be filed lawsuit. You have been notified 2 times by email of this intent and I have already provided you with this assessment.
So the entire grading of the project was not correct. Water should have been able to drain from the back of the garage to the side of the garage and than out onto the driveway. Instead, you leveled it so that all the water on the back of the garage has no way to exit other than the drain. When the drain freezes, the water is trapped on the patio forming a thick layer of ice that destroyed the finish. The rear gutter on the garage also freezes solid as a result and the
gutter backing up with ice. The water that accumulates on the side of the
garage also has no where to go and turns into an ice sheet destroying the finish also. Your design caused the premature failure.
You never discussed drainage with me, you decided to do what you did on your own. We never discussed proper leveling of your concrete work. You installed the "French Drain" that was supposed to make sure flooding and ice accumulation would not occur. You never discussed that I would need a heating element to attempt to stop this damage from occurring nor did you ever suggest I would encounter this problem whatsoever.
You need to take me seriously. The weather/drainage damage spans the entire patio. These are not "chips" as you put it. I have a multitude of pictures and additional evidence.
So the only reel way to fix this is to completely remove all the concrete and start over otherwise it will happen again and again every year. Although this is a disaster, if you want to pay the cost to fix the current problem now I will not go the rout of a complete demolition and you will only pay the cost of the immediate repair. It will never look like it did when you first finished the project before the winter however this is what I would expect you to pay:
It cost me $1907.21 to remedy your work just for now, until another winter destroys the finish again. Baring complete demolition/replacement of the slabs this will unfortunately occur again and again forever.
What was done: Wash and antique existing stamped patio. Reseal/Rejuvenate all stamped patio concrete. Mileage fee. Let me know what you wish to do. Otherwise, if I have to take you to court, I will sue you for the entire project cost. (Everything I paid you) You have not answered my request for payment and therefore you have not been provided with, and I assume you waived the right to see, the invoice for these repairs.
Be advised Mr. Tracey that you have 15 working days to provide me the claimant, with notice of pending payment for these repairs.
If you ignore me entirely, a lawsuit will be filed at the Rock County Courthouse. You can avoid additional costs to you (court costs and legal fees) by paying the
$1907.21 promptly in the form of a cashiers check. This matter will then be resolved. If you wish to exercise this option please contact me as soon as possible to avoid escalation. This is not a joke, the case will be filed. read more