Broke my headphone connection off inside my Macbook like a dope. Called up the shop here and they…read moregot me in that morning. Richard helped me out, took the computer to the back, and had me out the door in under 10 minutes. Great people, great service, would definitely use them again if I have another tech catastrophe.

100% don't recommend and don't waste your time at this place!…read more They had my computer for 3 weeks, never called and give me updates (which said they were) and got no work done within 3 weeks. Paid $65 for a diagnostic what a waste of money, for a company to tell me they haven't found anything about my laptop. they refused to give me a refund.

Bryce was extremely helpful and patient with my father and I. He was very knowledgeable and…read moreanswered all our questions. We were in and out with a new phone within no time .

We had a great experience with Gabe. He explained absolutely everything was perfect detail and gave…read moreus the best customer service we've ever had AT&T if you wanna if you want the absolute best customer service go to him.

We had my daughters IPhone 7 Plus fixed here originally because of a cracked screen. The phone…read moreseemed fine for a few months. Then she showed me where the phone screen was starting to lift. We took the phone in and the salesperson is trying to make us pay to have it fixed again stating it was due to heat from maybe leaving it in a car or something.......She is not old enough to drive so how is it being left in the heat when it is with her at all times. I will never use this company again they didn't even try to make it right. Very poor customer service!!! I will be sure to spread the word and never use them again!!!

Wow unbelieveable customer service by Jose at the shop. His prices are fair and very reasonable…read more Will definitely recommend my friends here !

Ten stars on a five star scale! Here's the story - I took my iPad Pro to the place across the…read morestreet from BatteriesPlus for repair... Week One - I was told it would be a week's wait for the battery. Week Two - I got a call saying the parts were in. Dropped off my iPad and was told a 24 hour turnaround. Week Three - I called, hearing nothing. The place across the street now tells me all the parts were NOT in... Week Three plus a day - My iPad was returned with UNREPAIRED. I was told the battery was fine, and it must be a "motherboard problem." Oh yeah - when I picked up my iPad, it seems the place across the street gave me a few bonus white pixels in my screen when they reinstalled the battery improperly. THEN I WISED UP AND TOOK MY IPAD TO BATTERIES PLUS Week One - Had to wait for the battery to come in. Week One plus a day - Batteries Plus installed my new battery, FIXED the white pixel problem with my screen. It seems the place across the street kinked some of the battery wires during their attempt to fix the iPad, causing pressure on the back side of the screen. In summary - Batteries Plus fixed my iPad when they said they would. Batteries Plus kept me posted every step of the way. Batteries Plus fixed the white pixels in my screen due to the attempt at repair from the place across the street. Batteries Plus correctly diagnosed my iPad problem as a battery issue. Batteries Plus fixed it in 24 hours. They kept their promise. Best of all? Batteries Plus did all this for FIFTY BUCKS CHEAPER than the quote from the place across the street.

I took my Apple iPad Air to get a new battery in it and the woman changing the battery broke my…read morescreen. She said she had another one at another location and I could pick it up later in the week after she got that from the other location. Well, it wasn't the exact same face plate and it never worked properly after that. It kept shutting itself down. This was over a year ago and I didn't report it immediately. I knew that they wouldn't know who the tech was that broke it.

Roger from ComputeRX is a terrific technician and I'm glad I called him to help me get my old…read moregmails back. So many people said it wasn't possible, but he got them back for me. I recommend him highly. Thanks Roger! Best, Susan

An excellent find on the border of Pasco and Hernando County in a little plaza on the corner go…read moreUS19 and County Line Road. These guys know their stuff and I consider myself to be pretty computer savvy. They not only got my computer back up and running but it's actually better now than when I bought it brand new 5 years ago. They also will sell you a computer that doesn't have all the factory garbage on it. Great place for a tune up too. Very very satisfied with this company. They also had it ready when promised. Highly recommend.

The staff here is so AMAZING!! They are professional and very helpful. I needed to print a label…read moreand they were so helpful and patient. It's rare to have such great customer service during the busy holiday but this team is really Awesome!

1 STAR -- Extremely Unprofessional Experience With the Notary…read moreI have been a customer of this UPS Store for approximately four years, but my experience with the notary, Jayden, on September 9 was by far one of the most unpleasant and unprofessional customer-service experiences I have had at this location. My wife and I came in to have several documents notarized. During the process, I noticed that Jayden appeared unsure about where the notary information belonged on one of the forms. I am also a notary, and knowing that some forms can be confusing, I simply pointed out where I believed the information went. I was trying to be helpful--nothing more. Jayden immediately responded in a condescending manner, saying words to the effect of, "It's amazing how people like to tell me how to do my job." I was honestly taken aback. My wife noticed his attitude as well. Rather than argue, I immediately apologized and explained that I was not trying to tell him how to do his job and was only trying to help because I understand that not every form is straightforward. Unfortunately, that did not end it. Jayden continued arguing with me and displaying an unnecessarily rude and confrontational attitude. At one point, I actually had to ask him if he was going to keep continuing. His demeanor made both my wife and me extremely uncomfortable. Despite his behavior, I thanked him when we were finished and apologized once again. I received no courtesy in return. The difference in customer service the following day could not have been greater. On September 10, I returned with another document and was assisted by Destiny, who was friendly, helpful, courteous, and completely professional. She demonstrated exactly how a customer should be treated. Because of what happened the previous day, I called the store on September 10 and asked to speak with the owner. I was initially told that the owner was helping a customer. I provided my name and telephone number and was told she would get back to me when she was finished. After approximately an hour without a return call, I called again. Eventually, a gentleman came on the phone whose voice I recognized as Jayden's. I again simply asked to speak with the owner. This time I was told that the owner was on vacation and would not be back for two or three weeks. That was confusing given what I had been told earlier when I first called. Rather than continue going back and forth, I decided to document my experience publicly. Customer service matters. A customer should be able to politely ask a question or offer information without being met with sarcasm, hostility, or an argumentative attitude--especially when the customer immediately apologizes for any misunderstanding. I have patronized this location for four years, which makes this experience particularly disappointing. Destiny deserves recognition for the professional way she treated us. Unfortunately, my experience with Jayden was the complete opposite. Management should seriously address how customers are spoken to and treated. There was absolutely no reason for a routine notarization to become such an uncomfortable and unnecessarily confrontational experience. One star based on my experience with Jayden and the way my attempt to speak with management afterward was handled.

First time shopping at this location for school supplies, such great deals to help parents save…read moremoney at this time of the year. I loaded up on everything that I could for my son's teacher and the classroom. I usually shop Walmart but these deals were slightly better. Thank you to the manager on duty for helping me save money!

I called the store looking for a specific toner. They kept me on hold for 5 min and then proceeded…read moreto tell me that they were to busy to help me. I expressed that it was an emergency and he said he didn't know what to tell me. Rude and not customer oriented.

five enthusiastic stars professional shipping services …read more my husband and i are always pleases with the service. liz and brian are helpful, knowledge, and a joy to work with. anyone needing shipping services...goin' postal in homosassa should be your first choice. as an added plus..there is also a used bookstore. we have found many wonderful gems there.

His attitude and customer service is horrible, I wouldn't recommend this place to anyone…read more The guy behind the counter always looks miserable And treats ppl w an attitude! Never again.