WORST STORE EVER. We were conned into extra lines for better service since we live in an area with…read morespotty coverage at our house. They promised it would be the same price or even cheaper in the long run. We had tried for over 6 months to get the booster lines removed with constant lies from the store on steps to take to get our bill down. Workers here are very rude and no help. If you run into Dakota, turn around and cut your losses!

Con artist working there. I went in to change my cell phone plan, to make it less, they said they…read morecould and said I could have a free iPad too, wrong. A month later I find out, I'm paying for it, 36 months of payments, plus my bill doubled They added also 2 more numbers on my plan, and they can't take them off, I have to work with AT&T on the phone for that. They are useless.

Extraordinary customer service! The love helping people get what they need in a timely mannerread more

I left these folks a 1 star a couple months ago but to their credit they contacted me and made the…read morereplacement of my screen protector right there in the store. I'd have given a 5 star if they'd have just done that in the first place so I didn't have to make two trips to town! When I buy stuff from them I want it warrantied in that store. If I buy on line then I'll get my warranty there.

Horrible service. I upgraded two phones based on promos that were promised to me then spent a lot…read moreof time trying to get those promos. finally got lesser promos attached to my account. District manager was no help and was hard to get a hold of anyway. You are better off to do it online or go to another store.

Horrible customer service. Condescending lady who doesn't know what she is doing, but won't get…read morehelp from other employees. Would switch to AT&T before using this Verizon store again.