I was charged $40 today at the geek squad and he didn't do one thing to correct my problem. In…read morefact, he just told me to call my support desk. Extremely disappointed as he did not have any clue as to how to deal with my problem?

absolutely terrible customer service (other than Charlie in electronics, guy is awesome help)…read more bought a tv and they told me it wouldn't fit in my vehicle (Charlie gave me box dimensions on the phone before arrival. box fit perfect) so they wouldn't help me load this 86" 90lb tv. Had a nice older lady help me. workers and the door greater are completely worthless and lazy.

Nick at Radco was incredible. He was helpful, competent and considerate. He went above and beyond…read more Very knowledgeable in his industry and hardworking. K9 Help You Dog Training & Retrievers will be returning for additional accessories to our vehicles!

There are two "Mac stores" in SF - MacPros is one…read more I've purchased over 25 Macs over the years - 15 locally. Most from MacPros in all of its ownership iterations. Doing a google-search for the phone number, I found this Yelp listing and noticed the 1-star. To be fair, the critic has a point. MacPros is not a really outgoing, dynamic place - until they hire someone who fits the bill, you won't be greeted with a hug. The place is run by introverts. They're low-energy sorts. But I can think of three employees that are stellar at knowing the product and being ethical in the sale - as in selling what suited the customer best at expense of a higher ticket. I've found MacPros to be consistently helpful, honest and sincere about their passion for Apple Tech. So, in contrast to the prior critic, I recommend MacPros with the caveat that the place is very low-key. If the customer is looking for a more polished sales-culture visit MacDoctors. Either one will sell/service just fine. But I choose MacPros But for the best Apple experience? Get in the car/plane and go to an Apple store. :)

Find another company in SF for your Apple tech issues. (Mac Pros is a shady enterprise and not…read moreworthy of your hard-earned money.) We spent almost six hundred dollars on the repair after having taken in our MacBook and cord. They've returned the laptop via mail and insist we did NOT provide the cord. We did. So we are basically being referred to as liars and told to look at a video of our visit. However there were NUMEROUS customers who could have easily and unintentionally walked off with it.They insist we are wrong. Find a company with integrity. You won't find it here.

These guys do the best dressing of cables possible a thing of art and beauty, really take pride in…read moretheir work and are honest about gear and pricing and everything. The sales people know everything about every speaker setup on the market and the cumulative knowledge and creativity is worth it. You could save five bucks doing it yourself or have these guys set it up better than I've ever seen and I spent years doing installs with friends in all their cars these guys are the way to go. They take their time to really explain things and listen to your needs and offer solutions. Thanks for setting up my ride, I'm now a rolling concert experience on wheels. Will be back to do my motorcycle next.

TJ from dashboard by Karls is an excellent human being and stellar employe. Had taken my motorcycle…read moreto Motoplex to install a lower fairing kit and they couldn't do it... two thumbs down on their service department. Took it to Karl's. TJ called me and said the cd played I bought and wanted to install wasn't as good as the existing one. He also said the amp with the lowering fairing kit was missing some adapters. When he called in the morning he said another amp was going to be another $250 to install. Really bummed me out. He called me later that day and told me the bike was done and ready for pick up. He fabricated adapters of a car remote kit and saved me from buying another amp and also told me to return the cd deck from where I bought. He could of raked me over the coles but instead he come up with some ingenuity and saved me a bunch of money. Way to go TJ and dashboard by Karls!