Here working from out of town, downloaded a virus, my first one. Started freaking found these guys…read morethey were super friendly, got it it fixed quickly at a fair price.

Cedar Falls iowa , CPR. At first was excited my phone was fixed and working again. Screen and…read morebattery replaced. THEN , IT HAPPENED. Not much after it stopped working , took it back. They fixed it again saying the battery came disconnected. Ok , fixed. Then it kept coming disconnected several times after , now ive had this phone for years been dropped from short and long distance several times never broke the screen nor did the "BATTERY" EVER come loose or "DISCONNECTED" , yet some how the battery keeps disconnecting WITHOUT being dropped. So i told them if you have to SUPERGLUE the battery in i dont want it to "DISCONNECT" ever again from the SLIGHTEST movement. Non the less this was the like 5th time in for the same exact issue they said it was good this time and next time id be charged i said ok hope y'all SUPERGLUED it they said they got it good this time. Ok. Lone behold ONE HOUR after the Daumn thing went again when just picking it up out of my council!!!! REALLY??? Had to go buy a new one that i couldnt afford being on FIXED income after paying over $100 to "fix/replace" battery and screen that at SLIGHTEST touch goes dead. Was willing to give highest rating at first for fast repair and glad to have my phone back with great service till the same issue kept reoccurring over n over. Now i give a NEGATIVE 5* and will get service done elsewhere. Hope others have better service than i got at CPR in Cedar Falls, iowa.

Rundaq is first class in customer service. I broke my screen (for the third time) and went to…read moreRundaq. I had seen their advertising and knew they had a reputation for fair treatment and fast turnaround. Both were true. My phone took less than an hour to repair, but since my home button was damaged they gave me a refurbished phone at no charge. Since it was going to take a while to populate my apps, one of the owners offered to bring it to my place of business when it was ready to be sure I was satisfied. I was! What a great experience!

From the owner: We offer the lowest prices in Sioux Falls. Guaranteed.read more

T-mobile is the best. Went here becausee re of connection problem. They were cheerful and very…read morehelpful. Took my phone and corrected the settings Then fixed a problem with my old At&T account.

My husband and I wanted to add my prepaid AT&T line to his postpaid account and bundle with…read moreinternet. After going into the AT&T store in Yankton, SD we were told I couldn't keep my number, there was no way to do it. When we went to Sioux Falls store, Carrie was very helpful in getting us setup quickly, and I got to keep my number which was most important to me. We were in and out within a few minutes and she was very knowledgeable about what needed to be done. Would definitely recommend this store, and kudos to Carrie who did such a great job! Definitely worth the 1.5 hrs to get there to get good service!

Emma at Wireless world on 41st st by OGorman High school was so helpful. We always go to this…read morelocation for help/assistance over the corporate verizon locations, because they are so efficient and they actually help you. Thank you Emma for helping me get our problem resolved, you went through a great deal of trouble by calling Verizon and getting our issue resolved.

On Saturday I went to get a new phone and a female named Alex had helped me and she did an…read moreoutstanding job. I've never had an easier phone switch over experience in my life. She was friendly, humble and super nice. She made the experience 100 times better than expected. She had all the answers and it was way quicker than I had expected. Thank you Alex for the great Verizon experience I had. You're the bomb!

Verizon has fantastic service; I love my phone, and it always works, but this store is just a…read moredisaster. Their customer service is abysmal. After my father passed away, they refused to take the phones back and were very rude about it. They lost the death certificate and didn't care that we had already turned it in, wanted us to drive all the way home for ANOTHER copy. We were trying to do the right thing and turn the phones on his plan in, and they blatantly refused to take them. I am not sure if they work on sales-based commission, but unless you are buying a new phone, they want NOTHING to do with you. Verizon online customer service told us to specifically go to this location and turn in the phones. They made an already challenging time so much worse after losing the death certificate. Providing no remorse at all and making us jump through 1000 obstacles when we were just trying to do the right thing and technically doing all of this wouldn't even have impacted us money-wise. I just didn't want them to lose out on the phone that still had payments on it. I ended up reaching out to Verizon Online Customer Support, who was very helpful and disconnected the phones and sent me return boxes. I don't know who this location is hiring, but they should reassess their service agents and hire people with better attitudes that actually want to do their job.

Verizon is a great carrier, I have no issues with the phone service. The customer service at this…read morelocation is another thing entirely. Our grandfather passed away, so we wanted to transfer to a new plan to avoid hassle. This location made doing so nearly impossible. They claimed we couldn't cancel, transfer lines, or return the phones we had already replaced on a new plan due to their inability to do their jobs. We reached out to Verizon online and accomplished what this location was unable to do. Their techs are unknowledgeable, inexperienced and will have you do all the work in store. They had me call a number that I had to relay information between the tech and the phone operator, I eventually handed the tech the phone so they could do their job. We wanted to return the phones we replaced, they were trying to lock us into paying for our deceased grandfathers phone. They're either terrible at their jobs or shady. I'm hoping it's the latter, I can't be sure though. Avoid this location if you value your time and mental health.

Horrible experience. Will never return. Sold us a "new" iPhone. Got home and realized it had a…read moreknock-off, non-apple charger and headphones. The knock off charger did not work and the headphones were broken. Both were not original Apple products. Went and talked to a representative and she was very rude and not helpful. Gave us a loaner charger until we could return the iPhone. Loner charger was also a knock off and did not work. Returned the next day and tried to return iPhone and they argued and told us it was a new phone just the accessories "slipped into the box". The manager was rude, argued with us multiple times and was suggested we go to the other Cellular One location to exchange the phone. He argued and became angry with us. The employee from the night before who talked to us was also rude, adding unnecessary comments to our conversation. Finally let us exchange the iPhone for a new one where we could watch them open the box, meaning it was new. Gave us a screen protector and car charger for free, but the damage was done. Sour taste! The employees and manager were just rude and argumentative. Will not return and will be telling all my friends and coworkers about this issue. Already reported them to corporate Verizon Wireless and to BBB.

From the owner: Under Promise and Over Deliver!…read more That's been the Sioux Empire buzz about Cellular Only for over a decade. Some of what makes us different at Cellular Only in Sioux Falls is that we: *Make sure you know how to use your phone before you leave, and we're available (LOCALLY) to answer any questions down the road. *Send in the rebate for you if you would like. *Replace your bad battery. *PUT YOU ON THE RIGHT RATE PLAN so you get the type of service you need--and don't pay for something you won't use.