I thought I.had struck out on getting the android system update I hoped would make a master reset…read moreunnecessary or getting rid of my phone. These guys listened to me and agreed to attempt the fix. They kept me updated along the way on wait time.They know their stuff and give excellent service. And they did this all as a courtesy! They made up for all that bad customer service from my carrier. And that is the highest praise I can give. They made my day!

What a horrible experience I had at this business. I dropped my computer off on a Sunday. The…read moreemployee (who was a pleasant young man) working that day didn't know anything about an Apple laptop....so less that he had to look on REDDIT on HIS computer to find out how to look up much storage my laptop was using. He had no idea how to find it! Even after reading it he couldn't figure it out. I ended up finding it. I needed a new keyboard because many of my keys were sticking/broken from the laptop being dropped during moving. I picked up my laptop a week later, and unfortunately didn't test the keyboard in the store. I don't use it much and didn't test it right away. A couple weeks later when I used it, I noticed the keys were uneven and felt off. The lighted keyboard also didn't work (it worked when I dropped it off). I took it back in when Gordon was working (different guy than the one on Sunday). What a horrible, unprofessional and smartass employee!! WOW!!!!!! I've had have my own business for over 30 years.......I couldn't imagine treating a customer like he treated me. He insinuated and basically accused me of spilling something on my keyboard. Pressure on keys were still uneven and backlight on my keyboard didn't work. Whomever installed it obviously didn't reconnect.....so now I type with a dark keyboard at night. Yes, I became angry and was appalled at his narcissistic and accusatory attitude. Asked me what the "residue" was on my keyboard. I walked out with my computer so fast and so mad and insulted.......NOTHING WAS SPILLED ON MY COMPUTER, GORDON!! It was their shoddy work and incompetency to install a keyboard that still isn't right!! He was absolutely disgusting to deal with. What a horrible representation of this business. I did call the Austin stores to share the story. According to the Austin stores, they're not connected, but students at Texas State should be warned about the quality of the San Marcos store.

Nick saved my ass! He came to me and fixed my screen 15 hours before i was to travel out of state…read morefor 10 days. He serves New Braunfels and San Marcos. Very knowledgeable.

I dropped my phone and the screen was toast. I sent jason a text and he responded very quickly to…read moreschedule an appointment. I was able to schedule an appointment with him for the same day and he fixed my phone withIn 20 minutes. The price was very reasonable and I would highly recommend him to anyone needing a phone or tablet repair!

Jason was very thorough and explained the process of preparing my phone very clearly. Very find…read morestaff and I would definitely return again.

Did not make the repair after 3 attempts, terrible communication. I would find another place for…read morerepairs

WARNING! STAY AWAY! I spoke with representatives from Bobcat Gadget Repair over the phone about…read morerepairing my Apple iWatch and they seemed honest. I like to help out small businesses so I sent my watch to them for repair in Oct 2018. They were responding to my emails until about mid Dec 2018 stating that they received defective parts and they are waiting for replacement parts but then all responses stopped. Well, it's now May 2019 and they haven't returned my watch or responded to any of my emails or voicemails since Dec 2018. Bobcat Gadget Repair are dishonest and thieves. I got suckered in and hopefully you will stay clear from them.

Please respond to my continued emails and texts about my watch that you have had since 8-20-17…read more Check your email and phone for my contact information.

Just heard Randy speak & based on that I will surely try his company as soon as I can!read more

From the owner: tekRESCUE exists to make technology work for you. Whether you are a small or medium sized business,…read morewe can help you with your technology needs. We are based in San Marcos, TX but with Remote capabilities we can support customers with a broadband connection anywhere in the world. We can help you with computer repair, virus removal, malware removal, web site building, mobile apps, networking and networking security, and just about any other technology need.

Great place for iPhone repairs. Replace my cracked screen on my iPhone 6 in about twenty minutes…read more VERY reasonable repair prices....... so reasonable I drove in from San Antonio. Good selection of cases and screen protectors. Very friendly and professional.....Thank you Ateeb

From the owner: Apple repairs, Premium Smartphone cases, accessories, Smartphones, Gadgets and more.read more

The hubs is admitting my iPad into the digital hospital for me. I've been pretty sick. Apparently…read morewhatever I have is contagious 'cause now my tablet is sickly. ;) We've used Digital Doc before and they've repaired our phones perfectly. We trust them with our electronics.

Walked in. No wait. Told the lady our issue. She fixed it within one minute. NO CHARGE. I tipped…read moreher. I will definitely use them again and recommend.

I dropped my phone this morning and my phone wouldn't turn back on. I tried connecting it to the…read morecomputer to see if I could retrieve anything but no luck! My phone and screen weren't cracked so I was crying because I figured it was something internal; I prepared for the worse because I feared losing all my kids baby pictures and videos. Not it wasn't backed up!! My friend recommended this location to me and I understand why now. Shout out to Xavier! He was able to fix my phone 100%!!! Super affordable compared to going to the Apple Store :) 10 out of 10 experience! Will be sure to return and refer my friends for any phone repair needs!

My 2019 Huawei laptop was experiencing issues with software/drivers and these amazing people fixed…read moreall the issues and got my laptop running like new! Quoted me a great value. It's a shame their reviews don't reflect their great service. If you notice all their recent reviews are 5 stars.

I went to T-Mobile to change my phone plan to prepaid plan. The person that helped me took a while…read morethen said my phone was me to contact T-Mobile about canceling my previous plan. I don't know why this is apparently done separately of getting a new phone plan when I arrived home, I attempted to call T-Mobile. My phone did not work. I went back to the store and waited in line again. The manager noticed me the store and said nothing to me after I was original person made some phone calls and said my phone would not work for 2 to 24 hours. I wanted him to change it back to the old plan so I could have my phone working. I was not prepared to have my phone not working for a day if they would've just told me that in the beginning wouldn't have had a problem. The store is poorly managed, and the personnel are always asking for help from the manager and other workers, horrible service, poor knowledge of service.

Hi. I am the person who was frustrated because my t-mobile phone was registering E about 500 feet…read morefrom I-35. Then I discovered you are the last business in Hays county to have a mask mandate. I was in your New Braunfels store last week. No masks. At your store, you told me it didn't matter that I'm fully vaccinated because that policy doesn't go into effect until tomorrow. So you managed to further annoy a 16-year customer and lose a $1,000 phone sale over a less than 24 hour change in policy. You are right across from my office but I will never come in your store again.