Great customer service. When I first got my screen replaced, I hastily made an angry review because…read moremy battery was dying faster than it usually did, but I learned that was simply an issue with the screen itself, not necessarily with the service that was done. The owner himself helped me out and replaced it with a higher quality screen. He really saved a headache. He very easily could have ignored the bad review but went out of his way to help me out, I'll be coming here again for phone cases and other needed fixes. Thanks again!

I've been to Cell Doctor a few times now and they never disappoint. Most recently brought my phone…read morein for a screen repair and, as always, they took care of it without any hassle. What keeps me coming back is their honesty -- they tell you exactly what's going on, what it'll cost, and they always work with you. That kind of straightforward, no-nonsense service is hard to find these days. I genuinely trust these guys and wouldn't go anywhere else. Highly recommend!

Just can't say enough about how great work they do…read more Fast ! Friendly and talked about books for like 30 mins !!! Which yes is the greatest experience to have now a daze while yes I was there to fix a device being able to drop it off and just talk about books was exactly what I needed And again amazing work on my phone like brand new with my phone insurance totally free ! Enjoy

They walked me through every single step which was not just out of the ordinary but also helped a…read moretech challenged person like me be relieved that when your cellphone doesn't work they are here to help! I came from TMobile and ended up needing my screen changed. This was the nearest place I could claim insurance for it and had the same day fix! They even stayed in the shop longer to wait for me as I messed up the apple pw I should have a memory for but do not. Highly recommended!! Very professional, kind and efficient store to get your cellphone repaired or fixed.

I brought in a device for repair, and it was very speedy, there was clear communication, and they…read morehad good prices. My device was uncommon (old 2DS) so there was some minor mistakes on reassembly, but it was easy to fix at home and only because my device is uncommon (lots of repair shops near me don't work on them!) Would come back.

I have an aventon Adventure 1 e bike whose battery switch finally died. It was iffy since new and…read moreis a well known Aventon defect. They do not sell the $1 fix. You have to buy a new $500 battery. Because a 10c tactile switch is sub par and low quality. A star is born. At least in central texas you can get a fix while you wait down extremely reasonable price. I will not be aventon again due to complete lack of effort. But I will support a lifesaver like Star electronics

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My Surface 3 wasn't starting and from everything I found online it was unrecoverable so I ordered a…read morenew one. I called on Monday and let Michelle know that though my computer wouldn't start, I understood that the hard drive was still good and I needed to transfer the data to the new one. She was very nice and set me up with an appointment for Thursday with a 1 hour arrival window. As a business owner, I understand that because some problems take longer than expected, scheduling service calls isn't an exact science. The most important thing is communication. James ended up running a little late but he handled it perfectly. He called me with 10 minutes left in the window to apologize and let me know he would be a few minutes late, which he was (3 minutes). In my experience, if someone is 3 minutes late they consider that on time and they certainly wouldn't call and give a heads up. As far as the service call goes, not only did he get my new computer set up, he figured out what was wrong with the old one and got it running again. Ending up with 2 working computers never entered my mind as an option. James made sure that he took care of everything I needed and helped me with a few things I didn't know that I needed. It's been a while since I've had a set IT resource so it was very helpful to talk with James about the other services he could help me with in the future. I will definitely call Nerds and James the next time I need IT help.

Okay, I have to confess, I am on the frequent destroyer plan. Six times I think. So i am definitely…read morea repeat customer. The staff is great. My repair has always been done within one hour which is amazing. My phone looks and works like new over and over. I have driven over it with my wheelchair many, many times and the phone's screen is quickly replaced and for way less than replacing the phone for sure! When I lost my phone and had to get a new one I took it there to get a new glass screen protector and they even helped this ole lady find an easier way to unlock it! They are very nice and the store is clean and kinda vacant which is awesome during COVID. I will definitely income back, wait am I planning on dropping it? LOL

My IPhone X hadn't been charging right for a while. I thought it was broken and needed a new port,…read moreso I just went to 1up Repairs to replace it. They gave me a good price so I made my appointment and went in. He looked at the phone, cleaned it, and told me the new port wasn't needed! Where do you find that kind of service? This guy is honest so I know I will come back! Thanks John!!!

About 25 years ago, I purchased my first mobile phone. It was a flip phone that displayed the time…read morein a tiny window when it was closed. Of course it was cool and I was too! I was also that guy who no longer needed to wear a timepiece. Fast forward to Spring 2023, and It was time for some home cleaning. I opened up an old box I found in the closet and there were my watches. They truly brought back so many memories when I found them. Each one has a very special meaning from a special period in my life. Over the last month I decided to start wearing my watches again. I took the one that is the most important to me to Batteries Plus, for new life. I was so pleased with the value, friendly service and efficiency that I've taken my other watches in too. Now I wear a timepiece just about every day and I don't have to grab my phone out of my pocket for the time anymore. It really is nice to just turn your wrist over for the time of day. "Everything old becomes new again."

I tried to get 3 keys cut and programmed. After 30 minutes trying to figure out if I could bring my…read moreown uncut keys, he told me yes for an extra $25 fee over their keys....then after 30 more minutes while he tried to find a SKU to scan, he said he couldn't do it. It was a weekend and they can only program keys on M-F. He then proceeded to cut the 3 keys after waiting for 3 hours. It was only $33, but for 3 hours?? Funny because they asked me to review my service 3 times, on the 3rd time I gave them this horrible review....don't ask over and over if the customer doesn't respond!