Time for a new phone! Stopped into a couple of different Verizon stores and all had the same story…read more... "we'll have to order it". Ok, no big deal. The team at Victra in Athens was no different, but they were able to thoughtfully answer my questions and explain what offers Verizon had going. ((((This has Not been my experience at the Decatur or Madison Verizon stores. I understand it's sales, and I assume they work on commission; but, don't treat me like I'm dumb or hide information from me. Ok, rant subsided... )))) Bottom line, if you're in or near Athens, go check out Victra/Verizon in the Publix shopping center!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Have used Protek on multiple occasions and would highly recommend. Excellent service. I will…read moredefinitely use again

Very fast and affordable. Excellent service. Have used them a number of times in the past few years.read more

Some of the nicest and most sincere staff I've ever come across in retail. Staff is very…read moreknowledgeable about products within the store. products are about what you would expect for what your getting. this location is my go to smoke shop! ps- they kinda cute too ‍

From the owner: Vape Shop with the all vaping necessities. Also, we do Phone Repair with lowest prices and highest…read morequality. Our prices are guaranteed to be the lowest in Alabama, if we can’t break it. We will match it.

For service quoted me $125 to fix front screen after 3 or 4 days ago I just had it fixed for 185…read morebut told me it's going to cut me a deal since I just brought it in for $68 come to find out he charged me $162 even though he only quoted $125 just to fix the screen so I don't so I guess I'm out $100

BEING AWESOME IN LIFE AFFECTS MORE PEOPLE THAN YOU KNOW, Episode #060492…read more Around three weeks ago I smashed the screen of my Galaxy S9+ into a corner of a cabinet in my attempt to catch the device as it slipped out of my hand and headed to the floor. The device's protective case does little to protect the screen from blunt force trauma when the screen itself receives a rather significant direct pinpoint impact with the corner of hard object. The device probably would have been fine if I had just let it hit the floor, but my wanna be ninja reflexes tried to stop it's decent and caused more damage in the save. needless to say, I failed my reflex save. The phone is two years old but it still serves me well and most likely last a few more years. Instead of getting a new phone, which I would have to pay for the cracked screen anyway, I chose to just get this one fixed. Stacy, and several folks we know, have had much success with a local place called the Cell Phone Doctor. (I recommend booking an appointment. They are quite busy. You can book an appointment through their Facebook page. They respond within a couple of hours) I booked my appointment as Fritz Ling. When I paid my bill I provided my full name. Upon hearing the name the owner stopped what he was doing, looked at me with a slightly tilted head, and asked, "Do you know Samantha Fotovich?" I smiled, then responded, "Just a little bit. She's my oldest niece of all five of my favorite nieces. Matter of fact, just this last November my Wife and I officiated her wedding as we made her and Austin promise to be exceptional to each other forever and be best friends for life." "She teaches my son, Rami. You tell her I said Hi and that Rami misses her very much." He then directed his attention towards the cashier and said, "Go ahead and give him the 10% family discount." P.S. The establishment REGULARLY wiped down the door, the door handle, credit card machine, and anything else which came in contact with human touch. I felt extremely safe waiting for my device to be repaired while reading me some Chuck Gannon.)

We had a great experience here in Decatur. We are from out of town and had a phone screen crack,…read morethey were able to replace our phone screen within a half hour! We are super impressed and if we ever need anything while we are here again. Thanks!

Jameson is the only person I've trusted to fix my phone the last two times Ive broke it. He did…read moresuch a wonderful job both times!!!!

Sat., 3/21/36 3:45 pm. We were treated deplorably by the…read moremanager when we came in to ask for assistance getting a port pin to change to Verizon. She was rude even when she spoke to the Verizon lady who helped us. She was absolutely NASTY to both of us. She was VERY UNPROFESSIONAL! I give her and AT&T's Customer Service the absolute lowest rating possible. Dreadful woman! I AM CONTACTING CORPORATE. When I called back, a salesman hung up on me, as did the manager on a subsequent call! This was intolerable, and I am not going to allow this disrespectful treatment to go unanswered. HORRIBLE CUSTOMER SERVICE! At the least she should be reprimanded -- if not FIRED!

I've been an AT&T customer for many years and I have interacted with many employees who were well…read moretrained and helpful. Today I had the misfortune of interacting with Tyler at the Decatur, Alabama location. I will never go back. I have never dealt with a more condescending, unhelpful, rude person in my life. He is truly someone who should not be interacting with the public in a service capacity and I do not say this lightly. Avoid Tyler at all costs. If you get him as your associate, ask to wait for someone who will be interested in helping you, willing to allow you to speak without cutting you off, and sincerely interested in solving your problem. Tyler is none of these things.

Above and beyond. Most people asked 200-300 dollars, they asked 70. Most people wouldn't touch my…read morephone or have my part, they ordered it BEFORE I even put any money down. They wouldn't let me pay until it worked, I TRIED to prepay. I expected I'd have to come back another day, they said it would be an hour. Everything I want from a cell phone repair store, and then some.

From the owner: We're here for all of your technology needs at The Cellphone Hub. As tech experts, our team's been…read moremaking quite a name for themselves when it comes to repairing phones. Broken screens, battery issues, speaker troubles -- we fix them all. Plus we have experience working on everything from iPhones to Samsung. Time to get a new phone? Well, our selection of pre-owned ones will have quality affordable options for you to choose from. And since we're a hub for phones, we even carry cases, chargers, headphones -- everything your phone may need.

I've taken my phone 3 or 4 times for little things, but for someone like me, a disaster with…read moretechnology, they were BIG things. They've been so nice to me in spite of my ignorance. I love the convenience and the professionalism of these young men.

I was impressed with the quick attention and the fast repair of a cell phone problem.read more

Cool lady helped me. I went in early while the mall was most not open yet and felt bad, as she was…read morestill opening the kiosk and setting up. she was happy to help and it was quick and cheaper than I expected. Same price as the deductible to get it fixed through insurance provided by Verizon. Not to mention it only took 30 minutes. I'd recommend checking this place out first.

Super knowledgeable young ladies that fixed our phones quickly and with great customer service!read more

Fast and friendly service at a very affordable price! I highly recommend this business.read more

They repaired my iPad Pro, saving me from spending upwards of $1300. I highly recommend this…read morebusiness for personal electronic devices.