Best customer service I've ever gotten getting my phone repaired hands down. Everyone on the staff…read morewas trying so hard to help and make it the best/easiest experience it could've been. After they repaired the front it still didn't work so I got the back replaced as well. Come in and they tell me they were able to fix it without changing the back and saved me $300. These guys are amazing and do everything same day. Really amazing experience and I will absolutely be going back. Shoutout to them for making this go so well even though we kept coming across problems we weren't expecting!

Unclear if I was covered!…read more Ok here are 85 more words when all I wanted to say was already said. So annoying!

Unbelievably Fast Service - Very Economical - Great Communication…read more Fast Response Fast Repair Highly Recommend

I paid for a replacement screen on my Apple Watch. The first time I wore it the screen fell off…read morewithin minutes. I asked for a refund and did not get it. He lied to me and refused to answer my calls.

This gentleman runs a top notch electronics and phone repair shop. We are repeat customers and he…read morealways remembers his customers and is very personable. He has a high degree in quantum physics so he knows what he is doing. Replaced my girlfriend's full front and back of iPhone in 2 hours. He even threw in a free screen protector and gave us a discount while sticking to the top notch materials. Excellent value!

Ali Repaired a Lenovo Ideapad with a broken hinge…read more Professional Efficient Repair Charges are reasonable. Highly recommend

I had dropped my cell phone at the gym today. It was so bad that I could not unlock my screen with…read moremy code because of how bad the crack was. I was planning to go to Verizon but saw the sign "Can fix it." I asked how much. It was reasonable instead of replacing the phone. He told me to give him 35 minutes and it would be ready. Also, I bought a cover case for it. So grateful for him repairing my cell phone.

AJ's is the best there is. He is highly knowledgeable and experienced, motivated, positive, has…read moreall the right tools and access to parts, and gets the job done right, the first time. We have been using AJs for many years. For a long time, I could not get my small engined items (lawn mower, chain saw, snow blower) to work reliably after a few years. AJ's service ended all that, and we've never looked back. AJ's primarily services commercial contracts with fleets of equipment - and you know they wouldn't do that unless AJ is both good, timely, and cost effective. He is all those. As such, there are times, particularly in the spring, when these large commercial customers are gearing up, that AJ has to put off individual customers. We understand that, and tell everyone, he is worth the wait. As with many things in life, advance planning can go a long way. If you need your furnace in winter, look at it in summer. If you need your lawn equipment in summer, maybe call AJ in winter when he's less busy. You just can't beat someone this good, who goes to you. Wheels your non-working machine into his work trailer, and fifteen minutes later, rolls it out good as new. And hands you a small bill. Whatever the bill - coming to my location, getting me running, is HUGE. Highly recommend, and you can safely ignore Steve L. and Chad S. who obviously have no idea what they're talking about.

I sent a text message to this company and left a follow-up voicemail with no response. I sent a…read morefollow up text explaining I was disappointed in a lack of response and said if he was busy and booked out to just let me know so I could contact another company. Jason's text response: "Take your business elsewhere please ". So I did and lucked out to a company who squeezed me into their schedule, did a great job at a very reasonable price and earned a 5 Star Review. In my experience with many different businesses, if the customer service is lackluster, oftentimes the workmanship is as well.

I needed to replace the key fob battery for my 2021 Lexus RX 350 and received a superior level of…read moreservice from Alan. Took a few minutes and I was out the door. A great example of excellent customer service.

I was pleased enough with the service here to make time to leave a review, somethign I rearely do…read more I came in today (3/14/24) for help becasue the casing on my combined key/fob was cracked and falling apart. The gentleman working there offered me a great solution by providing a replacement key/casing and did the repair right away, while I waited, for a fraction of what a replacement would have cost at the dealer. This was so convenient and so much less expensive than I was expecting. Great friendly service too.

Needed my screen fixed after I dropped my phone. Came to see Omar who took great care of me. Not…read moreonly did he replace my screen, he also was extremely friendly, laid back and very speedy. Go see him, if you need it done quickly.

Went to the Fair Oaks Cellairis twice and received fantastic service both times…read more The first visit was to fix a cell phone which required new parts and soldering of those new components into an Android. They had it done in one hour and the phone worked perfectly...AMAZING! The second visit was to get things ported to a new phone. They had it done in 15 minutes. Cellairis is our go-to service center from here on! D & C

Shelves half empty, employees demotivated, tired store. After the Fairfax location closed, this…read morelocation is the last in the area, but come on, they need to do better!

I've been printing our annual holiday letter at Office Depot every year until December for close to…read more15 years. It's just 200 color two-sided copies, pretty straightforward. I apply a corporate discount card to give me a significant discount on the total price. After a terrible experience at the Chantilly location, I went directly to Fairfax and thankfully had a positive experience. It was a Wednesday evening, store was quiet, 2.5 hours before closing. I walked right up with my file on a USB drive, and the Print Center employee printed my letter in under 10 minutes. She said the new corporate purchasing card rate is a flat 30% off, which is something new for 2023 and double what I paid last year per my receipt, but that's not on her. I thanked the woman profusely for handling my print job immediately and alleviating some of my holiday stress, especially after what I encountered at the Chantilly location. I'll be taking my business to Fairfax from now on!

Avoid this place if you're an iPhone user. Apple has the right to repair legislation going on and…read moreso if your screen is cracked or not working a lot of these vendors will not put the right screen in. Despite that hospitality the individuals here have no clue what they are doing and cannot talk to customers correctly due to a language barrier. My sympathies to them but they should not have a kiosk there or atleast have Apple approved parts. Some stuff in my phone like a touch display just doesn't work. Pay the extra money for an apple screen from apple if you must.

Waste My Time, Not Cool!!, I dropped off an old phone a prior day to xfer data to another phone. I…read morewas told I could pick up the next day. When I attempted to pick up, I was informed that they had too much work and could not get to mine.No problem, I will take my business somewhere else, permanently!!

Took care of my laptop problem immediately and made…read morerecommendations for future hardware. Will definitely use again. Bob C

Gordon at Mobile PC Masters has been so incredibly helpful to me over the past 6 years; once when…read morehe cleaned up my elderly father-in-law's computer from all the viruses he'd managed to collect; once when I had an error on my laptop that prevented me from connecting to my WiFi; and today, a Sunday afternoon, when I had clicked on something stupid and deleted my WiFi completely. I emailed the contact form on the Mobile PC Masters website and Gordon responded within minutes. I wish I could give him more than 5 stars, because he is definitely worth more than 5!