I looked up a company that could build me a concrete pad for a backyard shed. Platinum Paradise…read morePools responded right away and their bid was reasonable. They communicated well and came on time for the job. Despite the heat these guys worked hard and still kept their friendliness and good sprit. They did a great job and I could not be happier. After they finished that small project I was so happy with the work that I am working on getting a bid with them to do additional work at my home. I'm glad that I found them here on Yelp and it worked out great.

From the owner: Sit back and soak up the sun while we deliver all-inclusive care for your swimming area's optimal…read moreperformance.

Quick and professional work on the leaking pool pump. Very reasonable price. Prompt with the…read moreappointment time. Also checked and ensure that everything els is working properly. Thank you James.

Reasonable and reliable! Recommend highly for your pool maintenance. Malachi Is great! Excellent…read morecustomer service!

In 2021, Eric and his company completed a spore/mold mitigation removal to my pool. After draining…read morethe pool, Eric's company applied chemical to the surface of the floor. Approximately 5 days later, Eric's company returned to remove the chemical while the pool remained drained. This was when I observed multiple bubbles and craters on the pool surface floor. When Eric was questioned, he stated this occurred as a result of the original builder not applying the correct amount of concrete where the pool floor surface was. Eric refused to take responsibility for the damage he caused to my pool. It shall be noted, the craters and pools were not present before Eric was granted the contract. Essentially, I had to spend approximately $40,000 to have the pool resurfaced. I WILL RECOMMEND NEVER USING ERIC!!

As you know Florida was just hit by a MAJOR Hurricane. Everyone's power went out for days. Needless…read moreto say having a green pool and 4 Kids don't mix! Clermont Pool & Spa came out right away and 24 hours later my kids were exhausted from swimming! Now mommy and daddy can enjoy a little night swim with NO KIDS! Thank you Eric and Clermont Pool & Spa! PS. There will be no 5th kid! Lol!

Fran is wonderful! We just bought our house this summer and it's our first time owning a pool. We…read morehired Fran to do "pool school" with us in which he taught us all the ins and outs of owning a pool. We also had him convert our pool from chlorine to saltwater. It has been wonderful. He is fast with responding to calls and does a very thorough job. Highly recommended for any pool needs you may have.

I was in the process of purchasing my home in Orlando, and we were closing within a week. Fran…read morecame out to inspect the pool, heater, etc., provided a report and priced very reasonable. He was so good that I'm having him install my new pool heater! Very professional and wonderful businessman. I'll add to this when he's done with the heater!

I can't say enough good things about this company. I mean, just look at my new pool and spa ! From…read morestart to finish, picking out tiles, interior, pavers, equipment, they delivered the kind of experience everyone hopes for when building their first pool. (I watched tons of YouTube and TikTok's of other people's experiences so yeah) Reliability? A+. Doug and Josh always kept us in the loop. We knew who was coming, what was happening next, and exactly where we were in the process. They gave us checklists, updates, and never left us guessing. Quality of work? Immaculate. Nothing felt rushed. Everything was clean, precise, and honestly beautiful to watch come together. Josh runs a team that takes pride in the details. Communication? If I reached out, they responded fast. If something shifted, they told us immediately. No stress, no confusion. Respect for our property? 10/10. Every crew that Josh sent out treated our home with care, and cleaned up after themselves. Price & value? The perfect middle. They weren't the cheapest or the most expensive -- but they were absolutely the most reasonable, respectful, patient, and knowledgeable. Honestly? Even if they had cost more, we still would've chosen them based on the character and clarity they brought. Transparency? Completely upfront. No surprises, no hidden fees, no "unexpected charges." Doug explained everything before we signed, and nothing changed afterward. Problem-solving? On point. One tiny issue popped up with our door pads, and Josh solved it immediately -- no excuses, just solutions. That alone speaks volumes. Timeline? Delayed -- but NOT their fault. The city held up permits for 3-4 months, but Doug and Josh kept us updated the entire time. They didn't disappear or dodge communication like other contractors tend to do. Crew professionalism? Amazing. Everybody was friendly, skilled, respectful, and you could feel they genuinely enjoyed the work. They didn't mind me hovering and filming. They even took time to explain what they were doing. Would I choose them again? Without hesitation -- yes. I researched and met with over 18 pool builders before choosing Doug's team, and I have zero regrets. I'd hire them again for any future project and recommend them to anyone looking for real quality. This was the best pool-building experience I could've asked for. If you're looking for someone honest, skilled, and consistent -- A Plus Pool Design is exactly who you want!

Unfortunately, this was a very disappointing experience. The work was not performed as promised,…read moreand several items required follow-up after completion. Most concerning was the complete lack of customer centricity once questions were raised -- instead of addressing concerns professionally, communication became adversarial. Despite the fact that no written contract was ever signed, we were threatened with a lien process just one day after receiving the invoice, while reasonable post-work issues were still being discussed. This felt highly inappropriate and unnecessarily aggressive. Overall, the experience left us feeling uncomfortable and pressured, and frankly raised red flags about business practices. Based on our experience, we would not recommend this provider. Thank you for your response. For clarity, our review is solely based on the customer experience after concerns were raised following completion of the job, not on the quality of the resurfacing work itself. At this time, we are not in a position to evaluate the long-term quality of the work, which is why our review did not comment on workmanship. The written email referenced prior to the job listed only "pool resurfacing" with a price, without further detail or scope definition. It was verbally communicated to us that resurfacing included tile grouting, which is why the question arose after completion. When we inquired about this, it was denied, highlighting the lack of clarity in what was -- and was not -- included. We also want to note that we clearly communicated that we were not physically present and were attempting to resolve questions and concerns from afar, relying on photos and a property manager. That context did not feel meaningfully considered in the communication we received. The immediate escalation to references of a lien process while clarification was still being sought felt unnecessary and, from our perspective, came across as a threat rather than a constructive step toward resolution. We are not disputing that emails can constitute agreements, nor are we alleging poor workmanship. Our intent is simply to share our experience and recommend that future customers ensure all scope details are explicitly documented in writing upfront, particularly when work is being managed remotely. We appreciate the response and wish the company well going forward.

Great service of our ancient spa when no one else was willing. Cost conscious repairsread more

Gary is awesome! Such a pleasure to work with, he's taken care of my jacuzzi for 8 years. He's the…read morebest in the business!

There was always a different person coming each week. They never came on the same day as scheduled…read moreand only checked chemicals then brushed and left. the filter rarely got cleaned or changed and never saw them vacuum the pool.

Called them with a problem with my in-floor cleaning system. Mike came on the scheduled day, fixed…read morethe problem, and their charge was quite reasonable. This was my first contact with Tri-County, and it won't be the last!