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Celestial Memorial Gardens

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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2 years ago

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2 years ago

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Ask the Community - Celestial Memorial Gardens

Leevy's Funeral Home

Leevy's Funeral Home

(13 reviews)

God bless you Leverette, Sandy, Tecorrie and the Leevy's Staff:…read more I just want to take this time to thank you for the awesome services you rendered regarding my deceased sister. Below are some of the comments we received from those that went to her viewing: Beautiful, Beautiful, Beautiful; so gorgeous; they did an awesome job; they did a FANTASTIC job; great job; great embalming outcome where she resembled herself (the person said they've seen embalming outcomes where that was not the case). And to that my husband and I would like to add the following: To Leverette, we appreciate your professionalism, pleasant spirit, compassion and integrity. Don't change. To Ms. Sandy... (I call her Mama Sandy) ... you were a blessing to us from the beginning to the end...we love your lively personality! Tecorrie, you did an awesome job with the program. We didn't have a picture of my sister by herself and the way you cropped her out of what we gave you was absolutely great! Keep going forth in excellence! Also, I don't know the name of everybody that was involved with my sister's presentation, but her make-up was done beautifully...just the way we asked (very natural, because she didn't wear make-up). Thank you for sticking to our description of her. In addition to that, allowing her hands to be shown while holding the gloves was absolutely a great touch. And of course, we can't leave out our driver (the Assistant Pastor). Thank you so much for your pleasant spirit. Talking with you during the ride was great. Also, thank you to the two pleasant ladies at the front desk. They were very helpful. And also, thank you for the gentle spirit of the gentlemen who came to the house to pick up my sister's body. You were greatly appreciated. In closing, may God bless all of you (even those I may have not mentioned specifically) ... I pray God's continued blessings upon your ministry (because that's what it is)! Thank you again... Peggy and Robert

I am writing this with a heavy heart and deep disappointment after the experience my family had…read morewith Leevy Funeral Home during the passing of my son. While grief is never easy, we expected compassion, professionalism, and respect from a place entrusted with our loved one's final arrangements. Unfortunately, that was not the case--especially due to one staff member in particular: Sandy. Her behavior was not just unkind--it was completely disrespectful and out of line. At one point, after the funeral home had spent an entire day trying to reach my son's estranged wife for final payment with no response, they decided to contact a close family member instead. That family member stepped up and paid the remaining balance that same day so that the services could move forward. However, when that same family member returned the next day with a simple question, they were met with hostility. Sandy began yelling at them in front of grieving family and friends who had come to pay their respects. It was shocking and completely inappropriate. Hoping to defuse the situation, my family member pulled Sally aside to calmly explain things--but even in private, Sandy continued to be dismissive and unhelpful. What made things even worse was that although we had paid for seven copies of the death certificate--three for the estranged wife and the remaining four for our family to handle the necessary affairs--Sandy flat-out refused to provide any information. She said she would only speak to the wife and that any questions would have to go through her, despite the fact that our family member was the one who had paid and had been handling everything. So it was acceptable to communicate when payment was needed--but suddenly "against state law" when it came to answering questions or offering assistance? This level of disrespect during such a vulnerable and emotional time is absolutely unacceptable. One bad apple truly can ruin the entire experience, and Sally certainly did. We are grateful for the few staff who tried to help, but the damage done by her behavior is lasting. We will never use Leevy Funeral Home again and would recommend they provide sensitivity training to staff on how to deal with grieving family members. No family should be subjected to this kind of treatment while mourning the loss of a loved one. S. Purvis

Thompson Funeral Homes

Thompson Funeral Homes

(2 reviews)

My family and I were very pleased with the service we received from Thompson Funeral Homes. Kenny…read morewalked through the process with us with both efficiency and kindness. Although seeing my brother laid out in the chapel was difficult, Thompsons handled his presentation with great care and consideration. It was a meaningful setting and atmosphere as we stood around my brother, saying our final farewells. The service at Woodbridge Memorial Park was very nice. From the presentation of the casket to the set up of the chairs (and even chilled water bottles for the guests), every detail was considered. I greatly appreciate their professionalism and attention to detai. I particularly appreciate their compassion and kindness when having to make difficult practical choices during a challenging time in one's life. Their services allowed me to have a very meaningful farewell with my precious brother.

I am going to add another 1star review for the reply you can read from Thompsons. I never received…read morecontinued communication. They do send generic therapeutic groups or something not applicable. I have never heard of Gina and Am not sure why she would be the one to reply. In the first week after a passing, what happens is extremely important. You can't take the problem back months later. The person is gone. There is not really a second chance to bury someone quickly and prepare the correct obituary. Once an obit has been published refractions are rarely noticed. I will just offer as long as this group has been in business these mistakes should not have happened and my father's memory forever marred with unnecessary distractions. If anyone would like very specific unforgettable mistakes Thompsons made you are welcome to contact me. I stand by when you go to meet with a funeral home. Record your conversations. I suggested this to them too. My father deserved much better. It's too easy to listen to the families wishes and every time a mistake was made they passed the arrangements off to a new person just like having a person I have never met respond to this review. They witnessed everyone in my family tell me to handle it then they continued to communicate and send paperwork to others. The paperwork signed by my family clearly stated...speak with one person, me. The very lame response just hurt all over again.

Celestial Memorial Gardens - funeralservices - Updated May 2026

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