Lovely community, staff is very friendly and help! Application process very good nice to know…read moreeveryone is being qualified before moving in! Great special and pricing is good.

I need someone from the corporate offices to call me immediately. We have been reaching out for…read moreMONTHS regarding possibility of mold upstairs (with an asthmatic son!!!). There has been new management coming in and out every couple of months. I know things happen, but I at least I expected the new management to be better at returning phone calls, or even picking up the phone during office hours.... Is that too much to ask for?! So I went to the office to pay rent (which was late yes, family emergencies do happen) and when I arrived I had to wait a bit due to the lady being on the phone selling a car. So I waited while she gave directions to someone who wanted to take a look at the car she was selling. By the way this was during office hours. I paid rent and let her know about the mold issue, which she wrote down my house number and said that Ronnie would stop by to check it out. That was February. After another sick visit to th hospital we decided to talk to family to just get out of this place. My anxiety is thru the roof! I've spoken to previous and new management for months and NOTHING has happened. And now there is a 24hr check on mold?! So what happened in Dec? Jan? Feb? I'm pretty sure management has surpassed the 24hr rule. I've never dealt with such incompetence.

Cyndie , at State Farm was amazing I had a budget for both auto and home and she saved me LOTS of…read moremoney!!! Thank you I will be sharing your number

I bought a new vehicle and they quickly added it to my policy. I later sold one of our other…read morevehicles and although, I paid for a full 6-month policy, they refused to refund my money and said that they would apply a credit to my next bill instead. I asked her office to have Kristi call me as she was my actual agent. It took her 3 days to return my call knowing that she had an unhappy customer. I asked other insurance agents if this was an industry standard and they said no. When I told her that I didn't think it was right for State Farm to keep my money when I was requesting a refund (having never been late with a paym't and ALWAYS paying for the entire 6-month policy) and I told her I was going to take my business somewhere else, she LAUGHED at me. I quickly took both my home and auto elsewhere...and the icing on the cake is that I was able to save a combined $1k on my policies (with better coverage)!

I called the office today and talked to Sarita. She understood what I needed and helped me right…read moreaway. It was a pleasure speaking to her because she was both helpful and polite.

They give you the run around and have you call and follow up multiple ties to get your earnest…read moremoney back.

My client closed on her first home on April 30th and Patricia our closer was so wonderful and she…read moreknew her business we laughed a lot and it was one of my best closings and I have done many, way to go loved the experience . DorothyB.

Carolyn is simply fantastic! We have been a State Farm customer for years, and recently switched…read moreour accounts to her office for servicing. Within two weeks, she was able to remediate an ongoing billing concern that had been outstanding for eight months, and had not been resolved by two previous State Farm agencies. She escalated our concerns quickly and was able to provide clarity and an explanation to the changes to our bill, something that our prior agencies were unable to do. Carolyn also reviewed our policies and made recommendations to ensure our insurance coverage best met our needs. We cannot recommend her enough, as she truly cares about her customers and takes the time to assist. Our only regret is that we waited so long to switch our policies to her agency.

I have had my insurance (2 cars and home) with them for years now…read more In all that time I have never received any type of "Thank you for your business" or any personal communication from them at all. When you try to call the office for something, 9 times out of 10 you will NOT get anyone on the phone. It takes numerous calls to get someone and then most of the time they tell you that they can't help you to contact State Farm directly. Very poor customer service!!!

Moved from California I love it here!! Amazing customer service and amazing people. You most…read moredefinitely get the bang for your buck.

Jordan Ranch neighborhood…read more I don't recommend moving here. I highly regret it. The HOA is selective on who they fine and send letters to. I am someone who has a history of no letters from HOAs, just to give you an idea. LEAD is the management company and they are not consistent with the rules here. Some yards look bad, some really good. Trash cans are left out 7 days a week and they aren't supposed to be. I do everything I can to avoid getting fines and letters while others aren't getting any at all...I have gotten 3, 2 of them I had a good reason and one I just didn't know about. They did wave the fines, but it's upsetting that I keep getting letters when I go out of my way to avoid them. It's overbearing. The HOA person that comes out is not local. They are across town and don't see the neighborhood daily as I do. They don't give warnings, just mail you a picture and a violation letter and $6.50 for the fee that when you pay it it becomes almost $30 because of the online fees. It's ridiculous when you already pay 1050/yr and especially have no history of violations in other neighborhoods. It's not worth the stress living here. It outweighs the amenities. When your home gives you no peace, it is not home.

We were assigned Frontier title as buyers for a house we purchased in Katy Texas from out of State…read more The sellers chose this company so we hoped for a positive experience being that we had to do everything remotely from California. This included have a mobile notary come to our home and staff at frontier give us a couple of calls for the process of signing all documents. Amy took good care of us! Kind, professional and most importantly patient. She helped us through the whole process with care and clear direction for all we needed to process. One we were moved in and in home we took a visit to the office to say hello and process docs for post closing. Amy was kind and helped us with that too as well as helping us understand Texas taxes and how they work given it was out first Texas home. Reception was also kind with phone calls and in person. Snacks and drink bar is generous and office decoration are a plus! Very chic which I can appreciate. Overall great experience with entire staff as buyers.

I invest in real estate, and am an agent, so I use a title company more than most. Frontier is my…read moretitle company of choice. Why? Two words: Kendra. Patterson. You won't find a better closing agent anywhere. She loves her job, her clients, and she fully executes Frontier's motto of "we don't work 8 to 5, we work start to finish." Kendra doesn't know how to be anything other than excellent. She will always go the extra mile. And as long as Kendra is with Frontier, I'll be a Frontier client for life.

Allison is a gem! I was looking online for homes since our last kiddo was graduating at the end of…read morethe last school year. When I searched, " new construction homes Houston". I received a text from Allison asking if we would like help finding a home. I can't stand spam calls and pretty much every time I looked online for houses so I would have an idea what to expect we were always contacted by another realtor. I told Allison upfront I was a planner and preferred not to be contacted on a regular schedule and that I would contact her when we were ready. She assured me that our privacy would be respected and when other realtors contacted me from my online searches I made sure to let them know I was working with Allison and that stopped all the annoying spam texts & calls. So we are officially empty nesters now and a lot closer to pulling the trigger. Allison has answered the questions I have had since last year without ever trying to push us to make a decision sooner. I'm sure it's hard to get leads and with the market not ideal realtors seem more aggressive than usual. But I originally let Allison know if she wanted to text once a month or if there was something she saw on the market that looked like a fit for us to email it to me. She has kept her promise, answering all my questions about location, new construction in our area & Eado area. I highly recommend her and appreciate her non aggressive but still very professional and helpful approach! Thank you Allison! You're amazing and I hope you get some great clients!!

Our worst Experience with this team( Brandon Huntnek& Frances Taft ) was abysmal communication and…read morean inferior understanding of vacation rental contracts! Do not use this group if you decide to sell your Galveston vacation home.