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    CEDR Media

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - CEDR Media

    Web design

    Website development

    Graphic design

    CEDR Media Photos

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    10 years ago

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    Big Frog Custom T-Shirts & More - The Big Frog Layout bench with cubbies of in-stock T shirts and styles.

    Big Frog Custom T-Shirts & More

    (19 reviews)

    I had a great experience working on a custom shirt that I ordered from here. It took a while to get…read moreeverything just right but I'm glad I was patient because the shirt turned out awesome! Super soft and comfortable, and the print was perfect! The DTG print was exactly what I wanted. JoLin was so detailed and helpful every step of the way. She sent proofs and even example photos of different print methods. She was so accommodating when I needed a size change at the last minute. It was a test piece for me as I was thinking about making and ordering matching band shirts for my family. For this order, I couldn't find a specific Frog and Toad design that I had in mind so I used Claude ai to help with the picture I wanted, and then sent it to JoLin for a mockup design on the shirt I chose. She even offered to meet me halfway to pick up since the shop is not local to me. I think she went above and beyond for my order and I appreciate it. I highly recommend this shop; friendly and personable customer support with high quality products. It is hard to put into words, but this business possesses a je ne sais quoi of kindred warmth that is incredibly rare these days.

    RUDE, AGGRESSIVE, UNPROFESSIONAL OWNER…read more I tried 9 other shops and at least they were HONEST with me, and told me they couldn't print my THREE shirts same day. Big Frog said they could and I drove an hour there, had great customer service from Asia! This review reflects the OWNER. I had prepaid $111, ate at a place Asia recommended nearby to wait the hour and a half, I was tracking 1:30pm. When I returned a male employee was nice and kindly checked on my order. Then the owner approached me repeatedly saying Asia went to lunch but she said the shirts should be ready by 2pm and told me he could refund me because he wanted me to be happy. I told him, "It's ok I'll wait I don't see chairs so I'll just wait here." He kept repeating Asia said 2pm. He then said he had to go warm up the machine and print the shirts to which I smiled and said, "Oh you have to print it? It's almost 2pm don't you want to get started?" His demeanor changed and I asked him why he looked mad I was joking." He yelled at me he's going to refund me my money, accused me repeatedly of disrespecting him, yelling at me, "I'M NOT YOUR SLAVE!", "YOU'RE TRYING TO TELL GO DO MY JOB." I NEVER SAID THIS! I was blown away at how he shifted the blame on to his employee and then on to me! When I told him to go ahead and refund my money, he claimed I spent 15 minutes with his designer. I did not I created my kids design! He refused to delete my kids design on the computer, turned his back on me and ignored my inquiries. I gave him the same energy he gave me! I come from a culture built on respect, and served my country with respect!! He charged towards me aggressively twice and got in my personal space. I was fully prepared to defend myself and refused to leave without proof of refund, when he yelled at me to GET OUT! As a female Army War Veteran this was unacceptable! 1) He could have been HONEST and tell me he didn't want me waiting in his store ‍ 2) He could have been HONEST and tell me he wasn't going to get my THREE shirts done on time. Instead shifted blame on to his employee and me. 3) He could have easily told me he can't fill my order and refund my money. 4) His employee being in there with us and continuing to sort shirts not saying anything to him or even looking our way SPOKE VOLUMES!!!!! I WILL NEITHER TOLERATE NOR SUPPORT THIS BUSINESS! HE WOILD NOT USE THIS SAME AGGRESSIVE BEHAVIOR TOWARDS A MAN!

    CEDR Media - videofilmproductions - Updated September 2026

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