Been here several times, as an RVer and now as a non Rver. This place is amazing. The staff and…read moreowners are awesome. The food is good and the rooms are great. Went there last week for couple days to celebrate our anniversary. The place went out of their way to make our stay excellent. They are so friendly and actually appear to enjoy having your business. The beach is nice there and not nearly as crowded and congested as Galveston. If I could give them a '6', I would. Highly recommend.

We loved coming to this place. It is only 6 units for the hotel portion but you are right on the…read morebeach. Such a great location and was pretty quiet at night. They had a community firepit we didnt get a chance to enjoy but just had such a wonderful experience. The staff was really nice an accommodating. We already booked for March and want to book sooner! Note: This is a small place with limited staff, please be patient with any needs.

Great place to stay. But it stays full. The rooms were kind of small but very clean…read more The beach is right there. And there is a restaurant.

This was our second time staying and it was just as good as the first. 24 hour front desk, clean…read morerooms with mini fridge and coffee maker. Private decks, ours with ocean view and many outdoor gathering spaces to relax just steps from the beach.

I was thrilled with this hotel. I have stayed at other BW Plus hotels and been impressed, but this…read morewas my first stay at this one. Zero complaints. A couple minor things, but that's just me. Nothing to detract from the overall experience. The staff were all exceedingly friendly and willing to help. Everyone I interacted with was smiling and cheerful. They have free cookies at the front desk in the afternoon, so when you come in after working all day you can have a cookie! Shout out to Melody working the morning breakfast and the front desk simultaneously. She was waaaay too perky so early in the morning! The hotel feels very modern. It seems to be very well kept. All the fixtures, furnishings, elevators, carpets, etc. were in good repair. The lobby and common areas were spotlessly clean. The door locks and keys worked well. Minimal misfires with the key cards. My room was fresh smelling and also very clean. The AC worked very well. Towels and linens were fresh and decent. One interesting thing if you are a member of BW Rewards. If you are willing to forego the housekeeping service, they will credit your account with 500 bonus points for each day you do. There was a card to hang on the door to let the maids know. Needless to say, this has likely become my go-to hotel when I am in the area again. I am a fan!

I stay here when I visit family. Clean and comfortable with friendly staff. Their breakfast is also…read morereally good. just learned that they make their pastries fresh. I've been here a few times and I thought they bought them from a bakery (because they're kind of fancy) Nope. They bake them fresh. When they told me that, my mind was blown. Their eggs and sausage are really good.

I stay here quite often since it is the only Hilton available for about 40 miles. It is starting to…read moreneed to be upgraded since the rooms are getting pretty run down. I stayed in a suite last night and the carpet was ripped in multiple places. The ac seemed to work fine and the bed was still comfortable so not bad overall. In the area it is probably one of the nicer hotels. Just needs some love. The breakfast was good and most everything seemed fresh so that was a plus.

Thanks Hampton Inn Lake Jackson/Clute for making our stay great. Julie, Coty, and Lydia were very…read morehelpful and thanks to the friendly kitchen ladies. The manager was the only rude one that I interacted with but she's not impacting my review. The front staff were very accommodating. The outdoor hot tub was a relaxing way to end the day.

I called this hotel simply to ask about prices and availability. After explaining that I had 3…read moreadults and 1 child, I was told that a room with two full-size beds "wouldn't be enough." The issue wasn't the room, it was the attitude. The way I was spoken to was so dismissive that you would think I was asking for something outrageous, not trying to pay for a room. I was looking for information, not an argument, but apparently basic customer service was too much to expect. It's interesting that a business in the hospitality industry can make a potential paying customer feel like an inconvenience before they've even walked through the door. No worries, I'll gladly take my money somewhere else. I wouldn't want to bother a business that seems to have no interest in welcoming customers. Hopefully the next person calling gets treated with a little more respect.

Found this place randomly trying to get a last minute beach trip in. Very clean, very safe. I would…read moreabsolutely come back if I ever find myself in Freeport again! Nice family run motel.

I booked this room over choosing other hotels because the online pictures looked better than the…read moreother hotels. I actually paid more to stay here than at the Baymont down the street. Online, this place said it was remodeled in 2021, so it has to be good, right? Wrong. We booked a deluxe kind room for our honeymoon at the beach. We get here, and he hands us the key for a double queen. I tell him no, we booked a deluxe kind and paid in advance. Nobody called to tell us that this room wasn't available. He says they did try to call me, then read a number that isn't mine. Says that our originally booked room is unavailable because someone smoked in it, so we were downgraded to the double queen. Then he said we weren't being charged for that first night, yet he wouldn't issue a refund for it. The room was dirty, there looks to be blood inside the lamp shade and on the bed spread, someone punched a whole in the bathroom door, the microwave was melted, and the sheets were stained. When I went back to the front desk to tell him, and ask once again if we could be moved to a king room like we paid for, he said, well actually no, because we have to paint that room. I told him he didn't mention painting before, just that the room needed aired out, and he said that it needs painted now. But he got us in a king room the next night. Great, let's go. We got to the room, and he had just has house keeping go through it. Cool. Except that night, when we were laying in bed, we saw roaches crawling the walls. The air conditioner only worked on half the unit and the kitchenette didn't work until our last night because a breaker had been flipped. Housekeeping knocked on our door at 8 am every morning and when we would ask them if they could come back in a few minutes so we could get dressed and get out of the way, they never came back. We had the same sandy towels for 3 1/2 days before the office offered us new ones. The desk clerk was condescending and rude every time I spoke with him, and I honestly didn't feel safe walking to our room alone at night because the hotel is just sketchy overall. I understand that we booked a motel 6, and I understand the stipulations around motels. But this one was just bad. I've stayed in motel 6's with my family most of my life and they were not like this. I will never stay in another motel 6 in my life. We are extremely disappointed.

Minus half star for lack of water pusher in the shower. Minus half star a few dings in the doors…read more And minus one full star the beds were firm. And woke up with a sore lower back. However it was clean, quite and I felt safe.

I requested a handicap room close to reception. My room was a long walk…read more 2. I had my grandkids with me for what I wanted to be a wonderful adventure. For them to swim in the evenings. The pool was green with algae and unsafe for swimming! I notified the desk and they told me it would be cleaned by the next day. The next morning it was still green but lighter. By that evening I asked if the pool was safe for swimming and was told yes. We went out to the pool and there were three people at a table that had been drinking. They had a dog running loose all over the fenced pool area and it charged the gate and started barking viciously. It had no leash evidently. One of them picked up the dog and held it. We went in the gate and went to the other end of the pool. They were loud and using cuss words, and they also put the dog back down! Needless to say, we were unable to stay at the pool. 3. At breakfast the morning we were leaving, I wanted to have a cup of strong coffee to help me with the 6 to 7 hr. drive home. The coffee dispenser was empty. There was an employee emptying the trash and I asked if there might be coffee soon. She responded that she was busy ... "having to clean up all of this mess" and that she would get coffee when she was done. I asked her three times during 10 minute intervals for 30 minutes if there was going to be any coffee. She replied that she was the only one there, she had to clean up all this mess, waving her hands around like the whole dining room as she was sitting in a chair doing nothing. I said that I really would have appreciated coffee with breakfast but she never made an attempt to go make any. I asked the front desk about it and she said it takes a while for the coffee to prove and I told her it had been 30+ minutes. Also, my bill was one amount, and I was charged nearly $60.00 more. When I called to inquire what the EXTRA UNKNOWN charge was for, I was told it was for "incidentals" which I had never heard of before. Nor was it discussed when I made the booking or when I checked in. It looks like I'm going to have to dispute the charge through my credit card in order to get my incidental charge back. I will not pay it! I DO NOT APPRECIATE BAIT AND SWITCH. There's no customer service at this location. I will never stay here or any other Marriott again. They evidently have a new policy... No guests or customer service... I have been online all day trying to clear this up and the website will completely wipe out everything I've typed and I have to start over. Seriously frustrated and unhappy.

The room was clean and at a good temperature. The hallway stunk of marijuana when we arrived but I…read morequickly brought it to the attention of the lady in the front desk and it was fixed by calling a police officer and spraying air sanitizer that quickly got rid of the smell. They seemed very apologetic about it and made it right. The breakfast was superb as the breakfast attendant America was so kind and greeted us. The breakfast was warm and fresh as it was constantly restocked. I was impressed because I usually eat breakfast a bit late and the breakfast items are usually out by the time I go eat but this time to my pleasant surprise it was all stocked in this hotel. The lady named Maria was also very kind when we had questions on our way to breakfast. I'd definitely come back!!

Run don't walk, as fast as you can from this dump. You have been warned!!!!! Whoever gave this…read moreplace 5 stars is a liar!! This place is filthy and disgusting and I'm being VERY generous because there is no expletive strong enough to describe this God forsaken dump! Let's start with the pros since there are only 2. The first is that they send you an email to pre-check in. This made it super convenient so that when I arrived I literally told the desk clerk my name and she handed me my room key. About a 30 second pleasant interaction. The second is that the front desk employees are nice. Not very helpful, but nice. The lady who works in the daytime spends half her time at the desk and the other half of her time doing laundry. So she is overworked and doing the jobs of two people so you have to follow the sign to the laundry room if you need something. I requested and received an email confirmation that I could have late check out at 1 PM. There was a pounding on the door at 10:17 AM. It was a non-English speaking woman telling me check out was at 11:00 AM. I explained to her that I was approved for 1 PM check out, but she didn't understand English. There was another guy with her who told her "uno". She looks like he just said the most shocking information she's ever received in her life. And then she kept saying something in Spanish and reiterated the checkout time is at 11:00 AM. Even if my late checkout hadn't been approved (which it was) why are you pounding on my door at 10:17 AM after you've been paid in full?? Ok on to the really bad and gross. Buckle up buttercups because you are in for a treat! This place is ghetto. Don't expect a good night sleep. The first night I stayed awake because I woke up to a roach crawling in my room and on the second night there was a very loud domestic disturbance involving people running back-and-forth across the top breezeway down onto the main level, screaming and yelling to which police responded and it took about an hour to fully resolve . So I was given room 114. This room has no window to the front of the room so you can't look outside into the parking lot or walkway. The only window is to a fenced walkway behind the building where they dump random broken fixtures and items. It's an eyesore. They did a total bait and switch on me. Please do not think for one second the photos on the websites are of rooms you will get. Oh no no honey you are getting a musty smelling roach and insect infested dirty, dark, and depressing room that should be condemned. The pillows are tiny but the sheets, that's where I found strands of hair and very questionable stains that look like menstruation and/or urination stains. Hair in the sink, on the floor, and everywhere. Because I didn't observe these things until about 11:30 PM (I checked in late and had to set everything up for me to get ready for a wedding the next day). I went to the front desk to see what could be done and was offered, "bug spray" LOL Are you kidding? I told the guy I don't even know where the roaches and insects are coming from to know where to spray and I don't want to inhale "bug spray" in my room. He said it's because it's so hot here and they "spray every 15 days" but I'm calling BS! I live where temps reach triple digits and my pest control comes every other month and guess what? I don't have roaches or insects in or around my house. He offered no refund no new room just told me that's all he could do. Since it was the middle of the night and they already charged my card, my only option is to sleep on the second set of stained sheets he gave me or in my car, where there are definitely no insects. Also the TV keeps freezing so don't plan on watching any shows because it's choppy and glitchy just like the Internet service. Lastly, I had to run the water for about 15 mins before it was warm enough to get in it. The water pressure is so low that it's basically like a sprinkle and a trickle. Please do not let the pictures on the website or fake positive reviews fool you. I have attached photos so you can see for yourself what I booked vs what I got. Stay far far away from here!

We took a last minute trip to Texas just to get away from the Boot for a couple of days and so we…read moreended up getting a room here. We arrived around 11:30PM. The man that checked us in was nice and noticed that I walked with a cane and so he made me aware that there were no rooms on the first floor. The looks are of a 2 star motel. You can see that they have done some updates. It was clean. The best part about the room was most definitely the bed. That mattress was so comfortable and after a 4 1/2 hour drive, it was much needed. We about 5 mins over our checkout time when the cleaning ladies started knocking. It was would have been nice if they would have left us last on the list to give us that time to clear out. I do appreciate that one of the cleaning ladies, helped me downstairs with my luggage. We would go back again.

Great staff, very friendly. Prices are phenomenal compared to beach and very close proximity to…read morebeach. Well worth the stay. Well kept rooms but a funky smell in hallways though this is close to the Gulf. Very nice.

Absolutely terrible experience. Breakfast ended at 9:30 am and we were downstairs at 9 am - no food…read morebut cereal, fruit cups and no milk for our toddler. On top of that the room was disgusting... I've attached photos. Pubic hair and sand on the bed sheets!! How freakin' gross! Dead flies in the bathroom, stained carpet and the list goes on and on... Seriously Holiday Inn, get it together!

Let's just call it what it is--an older beachside motel. But with that said, it's honestly a solid…read morevalue for what you get. Any property right on the beach is going to show some wear and tear thanks to the salt and moisture in the air, but I was impressed with how well-maintained this place was, all things considered. You truly can't beat the price--$70 to $80 a night, and you get a little kitchenette, which is super convenient. On the downside, our fridge didn't work very well, and the freezer wasn't much colder than the fridge. That said, the beds were clean and surprisingly comfortable, with fresh sheets and towels. The overall cleanliness exceeded my expectations for a budget-friendly motel. The staff was kind and accommodating, which made a big difference. Also, it's pet-friendly, which we appreciated, with a very reasonable pet fee (either $15 or $50 depending on the situation--and you may be able to get that $50 back). All in all, I would definitely stay here again. It's not fancy, but it's clean, affordable, and right on the beach--which is what really counts.

I really want to give them a good review on their hospitality. Sara at the check-in office was…read moreabsolutely wonderful and true gem, so helpful and hospitable. She told us to let her know if there was anything that we needed very kind of her. We didn't mind putting the $20 down for the key deposit. Our hotel bookings total was $81 good price for a place by the beach. We only stayed one night seeing it was. It was a spontaneous trip for my husband's birthday when we got into the room there was an absolute foul smell it smelled of mildew and sulfur. The only thing that got the stench out was me being over prepared and packing air freshener since i read the reviews before booking. the water is so smelly like sewage and sulfur. My husband was gagging when he was brushing his teeth because of the water we brought bottled just in case. The room was pretty clean sheets & pillows. At night when we were getting ready for bead a 1.5in roach came crawling out from behind our headboard. i think this place is great for a overnight beach trip. quick little in and out, so much potential for this place.