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    Cedar Knoll Self Storage

    5.0 (1 review)
    Open 7:00 am - 4:00 pm

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    2 months ago

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    Handle With Care Moving & Delivery - This is one of the spots they damaged the plaster in my staircase.

    Handle With Care Moving & Delivery

    (31 reviews)

    I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.

    We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

    Corrigan Moving Systems - Friendly, professional, and uniformed staff on every job.

    Corrigan Moving Systems

    (13 reviews)

    Excellent movers for a move into a condo. Timely, helpful and cost efficient. Professional and…read moreconcerned about details.

    DO NOT USE THIS MOVING COMPANY. We hired Corrigan to move us from San Diego, CA to Michigan. When…read morewe signed our contract, we were not notified of the possibility of our shipment being split into two. Half of our belongings arrived in Michigan on time, and it took an additional week and a half for the rest of our belongings to arrive. At one point we were told, " We don't know when the rest of your belongings will be shipped, it hasn't left CA yet". This was pretty inconvenient for us, as we had to ask family to be present with us to accept our shipments, arrange for dog care on both arrival days, not to mention live in our new home for a few weeks with only half of our belongings/furnishings. Management told us we would be able to discuss compensation for these inconveniences, as we were told this is an unusual occurrence. We have corresponded with management back and forth many times, it has been a huge ongoing headache and now they are completely ignoring our messages and not responding. It has been over 3 months since our move. We never received any compensation for these inconveniences. Prior to the move, our belongings were evaluated by video-call for estimated cost of moving, we showed the video surveyor all of our belongings, in all closets, cabinets, garage etc. On the day the movers came to pack, they were nice, friendly and hard working, efficient, yet they kept complaining that we had "a lot more" than they were expecting to have to pack. This made us pretty uncomfortable. It was a 1-bedroom condo, we're not talking a 5 bedroom house here. Also, Corrigan damaged an item of ours during the move, as well as completely lost two shipping boxes of our belongings. Not only this, but the first delivery truck was an hour late from our predetermined scheduled delivery time, the truck arrived and got caught in a tree in our front yard, pulling a giant branch down. Our very nice neighbor lent the delivery drivers their electric saw to dismantle this giant branch, which took another hour. Then the delivery drivers said "I think we'll be done unloading by 1pm". They were at our home from 10am until 8pm!!! This was only the first delivery with half of our belongings , mind you. The delivery drivers were nice and courteous, took attention to detail with our inventory, yet were not very efficient. The second delivery team was efficient and courteous , yet did not take much attention to inventory. We were minimally compensated for our broken and lost items, yet the lost items were never recovered. Our experience with Corrigan was frustrating, stressful and we would not recommend this company to others.

    Cedar Knoll Self Storage - selfstorage - Updated July 2026

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