Save yourself the time, money, and frustration. This car wash fails on multiple fronts - from…read morecustomer service to the actual cleaning process. The language barrier, poor cleaning quality, and questionable management practices make this establishment one to avoid. I regret not doing my due diligence and reading reviews beforehand. Learn from my mistake and look elsewhere for your car cleaning needs.

First and last. visit to this location with my Celebrity Enclave! Purchased their highest service…read morecosting $36.24 including tax. Got home to discover that there were dirt spots on the car and that they didn't bother to open the rear gate to check the dirt back there. What a lousy job.

They are the best car wash at the shore. John is top notch for customer service. I highly recommend.read more

On the surface you'd think this place would be ideal but after joining their unlimited monthly…read moremembership, I soon realized it wasn't all they promised. All was fine for a few weeks- no change in cars.... Suddenly, without explanation, a worker appears at my window and insists that the new policy is to remove all hitches from trucks and SUVs. Interesting because I had been through this thing numerous times as well as other car washes and in fact, my family also owned one years ago and this has never been an issue. Additionally, my hitch has a lock on it so there's no way it was going anywhere. no one offered to replace it after they took it off and there was no way for me to leave the line and abandoned the errand that morning. Fast-forward a few days later and I try to get my car washed during early business hours and it's closed. I try again later that day again during business hours and again it's closed. I guess the idea is to take your credit card and charge it but not to provide the service. Final comment, it's a tight squeeze when you come out and you try to get your vehicle set up near a vacuum. People plop themselves down right where the bay lets out the cars. PS: The owner and his wife also own HARRIGANS PUB and let's just say neither one is especially friendly or place much of an emphasis on customer service. I'd suggest PJs on 35 in Wall. That's where I'm taking my business now. Bc after trying to talk to the owner about my beef, I could tell he was totally checked out.

Good service, better than most around Monmouth/ocean county. Fast cleaning and my truck was well…read moretaken care of Will definitely go back. Good value for the service

The reviews below are pretty accurate. This place is okay but far from very good. The car wash…read moretracks are broken the majority of the time so they literally drive it through instead of automated which tends to finish quicker. The end result is okay as there are window streaks, dirty wheels, mirrors always dirty or not dried etc etc. This is the first time I ever paid for the Mac daddy $32 because it was so cold out I didn't want to clean the inside myself. How can you pay $32 and not clean the mats or wipe down the door jams or move the mats and vacuum under? The manager came out after the guy washing the car alerted her and she said the mats are not included for $32 but I could pay extra $4 to have them cleaned. I guess $32 for a wash doesn't include a complete wash. I came home and basically had to wipe the entire car again and do the entire inside over. 2 stars might be generous. However if you pay for a basic outside wash only you don't feel as ripped off as you only expect so much.

My second year using RC and I have to say, super service and our cars look fantastic!!! Level II…read moreexterior for two of the cars while one had the full spa treatment of Level II in and out. Looks and smells like a brand new car. Thank you Ron!!!

Did a great job on my M3 after the drive from FL. Very responsive with setting appointment, follow…read moreup and arrived earlier than expected. Will be using again.

Quick efficient and great work by New Era. Good pricing too $15.99 full service and they do a good…read morejob wiping down car inside and outside, highly recommend

don't recommend!!! let me explain. Pictures are what i…read morewalked into After the car wash was complete This is what GOLD Wash looks like ‍

got a diamond car wash and it honestly doesn't even look like it went through a car wash. the front…read morebumper and top is still dirty. when i was watching the car go through the second part didn't go off at all while the car before it did. other than that the inside is clean and everything but doesn't even look like i was there

They charge a credit card processing fee without clearly disclosing it upfront. When checking in,…read morethey ask whether you're paying with cash or card, but they don't explain the additional fee. They also don't provide pricing unless you specifically ask. Otherwise, they hand you a ticket for their most expensive package and charge accordingly. I felt misled by the entire process. Good customer service starts with transparency, and that was lacking here. It feels terrible to leave feeling taken advantage of. Because of this experience, I won't be returning and cannot recommend this place. Paid $36 and change for mediocre wash. Car is still filthy. Still trying to figure out what I paid so much for. Better off going somewhere else or doing it yourself. Garbage everywhere, Have to go home now and clean it myself. $36 down the drain. Stay away from this place!!!

I paid for the highest level of cleaning and left with my car just as dirty as when we showed up…read more Tried to call the business for a refund, but no answer.

I would love to rec this car wash but for the cost it's not worth it and the ratio of times a cc…read moreworks in the machine conservatively is 1:10. Pain in the ass. Self serve bays are great.

AWESOME! Love half priced car wash on Wednesdays for ladies!! They're friendly and reasonably…read morepriced....and your car actually leaves DRY!

This place is not in existence. I just map quested it and I drove around in circles for about 5…read moreminutes