Finally! I've been in Fl for almost a year now and have had 3 poor haircut experiences. The…read morestylists were nice enough but one cut was worse than the next (saying "uneven" is being generous!) Anyway, on to the positive. I had read good reviews about MA and decided to give them a shot. I checked out the stylist bios (and reviews where I could) and picked Alex. Making my appointment was easy with the online booking option, and when I had to call with a quick question, the front desk person was friendly & helpful. Day of my appointment was just as positive. I was nervous after the last few bad experiences, but there was no need. The team up front was welcoming and friendly and gave me a quick rundown of the salon since it was my 1st time. Alex came up to get me just a few minutes later - right on time! He is wonderful, both as a stylist (my hair is FINALLY even again without losing precious length!) and as a human. He asked GREAT questions upfront to get to know me and what I was looking for, thoroughly looked at my hair, and LISTENED. He loves what he does, and it shows in his work. He gets bonus points for wonderful conversation and incredible shampoo/head massage skills :) Looking forward to going back!

Happy New Year Yelp Community…read more I just got the opportunity to read Jonathan's response to me which is just hilarious to me. 1) I said keep the length only if possible while removing all dead ends. The length wasn't the issue. The issue is with the request not being completed as asked. I said to remove all dead ends (a necessity)- I was ok with going shorter and as short until my healthy hair was what remained. With no particular style in mind: layers, bob, etc. So, it seems the comprehension skills is a problem here. 2) I didn't dry my hair in any particular way whatsoever. It was naturally air dried which is where my issue lies. 3) I also have the receipts from both Aly and the MAS texting feature just so we're clear, not just Aly and no one, I repeat NO ONE, followed up with me. And that aside, the issue lies with yall wanting to charge me money to "correct" the unhappy visit. Yall really would rather charge $12 than ensure a client's satisfaction. Talk about WACK. 4) Many of my friends who did go to MAS no longer go and I've recently visited a new salon where all MAS hair stylists are apparently at now and whom I've personally ran into. So, if THAT doesn't say something about your management, I don't know what does. 5) Love my new spot. My hair is gorgeous and healthy, no thanks to MAS- a joke of a salon. Original Review: I've been super busy, so it's a slightly delayed review, but I'm making sure that I make the time to leave this review because my third visit to the salon will certainly be my last. I'm incredibly disappointed with the service and the management's desire to make things right. On July 15th, my appointment was supposed to be with Alex (whom I adore), but something came up so they asked if I'd be open to seeing Aly. I figured I would give her a try, because I was in dire need of a hair cut because my split and dead ends were horrendous to say the least. I asked for a color balancer (ash mushroom brown) and a cut/trim emphasizing several times the importance of keeping the length (IF POSSIBLE) while removing all the split/dead ends (A NECESSITY). 1) I didn't get ash mushroom brown that I requested, but I know how coloring hair can be a bit difficult so I didn't even mention it and make a big deal. I still liked the color so it didn't bother me. 2) It was styled (curled and brushed out for a blow out look) and anyone who knows when hair is styled, the damage is sort of masked and harder to tell. I could tell my left part was soft but my right part felt a bit crunchy. I didn't pay it any mind because I figured it was perhaps due to the product she put in my hair (gloss spray or something, I don't recall). 3) I didn't wash my hair, because I kept the style for 2-3 days until I needed to wash. As soon as I washed and dried my hair,I could tell right away that it was unhealthy, still full of split and dead ends. *See mirrored image, left vs right side of my hair (it's so visible, it's ridiculous). I was just going to live with it, but I thought to myself, I paid good money for this service and it should be fixed with how I asked because it's one thing if I didn't stress the importance of cutting off the split/dead ends, but I DID...MULTIPLE TIMES. 4) I contacted Aly and explained to her the situation. She said I could book a $12 bang trim to fix it. I was going to do that, but after some thinking, I didn't think that was the proper way of handling this to right their wrong. Don't get me wrong, I can definitely afford a $12 trim but that's not the point. It's the moral of it all. I shouldn't have to. I'm not asking for a whole new cut and color. I'm asking for you to fix what you didn't do as requested which I PAID FOR. But no...you want me to pay more money for you to fix this...make that make sense. So, I also reached out to management. They told me the same thing, but I flat out told them that I didn't agree with their proposed solution. Then, they told me that Aly would contact me. Guess what? She never did. Then I reached back out to management and no answer. SAVE YOUR TIME AND MONEY FROM GOING HERE BECAUSE THEY CLEARLY DON'T CARE ABOUT CUSTOMER SATISFACTION AND ONLY CARE ABOUT MILKING YOU FOR EVERY PENNY EVEN THOUGH THEY ARE THE ONES AT FAULT. Not only that, they can't seem to get a color and cut correct to begin with... If you couldn't tell from this review, yes, I'm taking my business elsewhere and never recommending anyone to this salon EVER.

Got my hair done twice here i m very happy! Rossy did a very great job cutting my hair today &…read moretouch up roots ! Thankful for her work ! Highly recommend!

This was my second time going to this place and i have to say it was horrible. This lady that was…read morecutting my hair told me that she didn't want to completely cut my hair like how it was in the picture i showed which threw me a little off but the breaking point was when she was cutting my bangs i asked her to keep the sides long but she did the complete opposite of what i asked claiming that she knen what was gonna look good on me, i got home and couldn't help by cry over how bad she did my bangs this is the second time ive gone to that place and they have messed my hair up i do not recommend because even if you show them a picture or explain what you want they will do the complete opposite.

Love going to Brazen to get a completely different hair do, thanks to Mary I got the exact hair cut…read moreand color I wanted! She's also very nice. I have also had hair cuts with Laura and she's very sweet. It's a nice and comfortable atmosphere. They have definitely made me a longtime customer!

I brought my mom here after reading good reviews. I'm in town visiting and wanted to treat my mom…read moreto a new do. She's a senior, has really thin hair and some hair loss on top. I reached out to the salon to ask if they have a stylist that knows how to manage this type of hair. Laura, the owner, recommended Mary. I wish I took a before and after picture. My mom is super happy, even feels and looks more confident. Mary was very attentive, pleasant and professional. She cut, colored and blew her hair out. Then for the hair loss area she sprinkled some hair fibers which made a huge added difference too. Thank you so much. You've gained a new client!

I came in requesting for 2 inches taken off and fine seamless layers. Instead. Mary did what she…read morewanted to do with my hair and took off more like ten inches and gave me me choppy ugly layers instead. She told me she is not scissor happy and she will only do what I ask for. She lied. And instead did what SHE wanted to do. As you can see in these two pictures, my hair was initially very long. Now my hair is barely past my neck. Nothing even close to two inches.

I was there for the first time and I met Mary and I got my hair done and she did a fabulous…read morefabulous job I was so happy with it I will be her new customer from this time on. Thank you Mary . Lisa

My sister got her haircut and she looked so beautiful! Everyone was so nice and accommodate last…read moreminute appointment :)

I came into Salon Viva Hair West Palm Beach as a brunette and walked out with the most gorgeous,…read moreseamless blonde balayage I've ever had. Erdam was my stylist, and he is truly an artist. He took the time to listen to every detail of what I wanted, asked thoughtful questions, and made sure I felt confident throughout the whole transformation. The color is stunning -- bright, natural, dimensional, and exactly the kind of blonde I've been trying to get for YEARS. The root blend is flawless, the cut gave my hair new life, and the style was so soft and beautiful I didn't want to stop staring at it. On top of that, Erdam was an amazing conversationalist: warm, professional, and genuinely enjoyable to spend a few hours with. You can tell he really cares about his clients and takes pride in his work. If you're thinking about going blonde, getting balayage, or just want a stylist who actually listens -- go see Erdam. I couldn't be happier with my results, and I'm already getting nonstop compliments. 1000% recommend!

Took my niece in for her first eyebrow experience. Explained to her that the first time I did…read morethreading, I cried like a baby. I told her it was ok to cry. But not move. She handled like a champ! No tears. No screaming. I'm gonna have to start coming out to gardens to get mine done now! Very fast appointment. In and out in 10. And the price was very nice too!!

I've gotten my eyebrows done here for the past 10 years and I won't go anywhere else. Always a…read morequick stop and great prices too

Amazing as always! I do not like thin eyebrows and they actually listen here! Great experience…read moreevery single time!

Disha's is always amazing. I always call before I go to limit any wait. You can't go wrong with…read moreanyone whose working. Best part islta so quick and reasonably priced. Don't forget to get your punch card.

All of them there are very profesional and friendly. They are on time with their appoinments.read more

I come here every couple months and I work with Yesenia and she's the best! She does my hair all…read morethe time and knows what's she is doing and she is very nice and we always have something to talk about!