Due to long term lower back issues occasionally my right leg goes numb causing me to fall. That is…read morewhat happened late in January 2022. After being misdiagnosed by a different physician as just having a bad sprain - and walking on that leg for about 3 weeks - I was referred to Dr T who, after exam and xrays discovered that I had a broken fibula. After reviewing the pros and cons of treatment surgery was scheduled fir the next day. I met Dr T at a surgery center (for outpatient surgery) and he performed surgery on my leg to repair the broken bone. I ended up with a plate and 9 screws in my leg and yes - that is as nasty as it sounds. I have seen Dr T several times for follow ups and post surgical evaluations. He is extremely personable and always takes the time to answer all of my questions. His office staff at this location are also very friendly and competent. Worthy of special mention is his Medical Secretary Chloie who is a truly magnificent communicator and is extremely efficient in getting me all the report copies I request. I highly recommend Dr T to anyone who needs orthopedic surgery and or evaluation.

Doctor seem to be okay but it's more of a factory there than any other practice I've been to…read more Trying to make or cancel an appointment is a joke I was on hold for 17 minutes today and then they advertise when you call that they have scheduling services and just need your permission to send you a text which I did so I left a message saying I had to cancel my appointment with the doctor there 4 hours later I still had not received any confirmation of receipt. So it would be to their benefit that they improve their responses to to patients clerical needs. My appointment was the next day and I was trying to make sure that they had the time available to somebody else. How much does it eat into your profits to hire a couple more reception people?

Quite easy to get an appointment in general or the Prefered provider. Both my wife and I have been…read morehere several times. Only once did I wait more than 15 minutes to be taken in.

So far I've had a very good experience here. Of course, it helps that my friend is a friend of the…read morefounder and they have treated my like royalty. I have no complaints and hope my upcoming surgery will not disappoint...

I called the Bone Health Center's department with the Bone & Joint center in Albany to speak to…read moresomeone about scheduling an appointment with an endocrinologist specialist. I was transferred to a woman named Julie whose voicemail said that she was either with a patient or in clinic. I left a message for a call back. Finally got a return call the next business day and Julie scheduled a telephone appointment with me for July 16th at 1:00pm. After waiting several hours, I never got that call. I called her back on July 17th and left her a message regarding the call I never received. When she returned my call, I asked her what happened to our scheduled call. Her response was that she went home sick. Rather than an apology, she stated again that she was sick and went home. Her next comment was "I don't call from my home to cancel appointments because I don't get paid for it". She called me the following week to schedule another phone conference for July 22nd. During this conversation, Julie stated several times that the doctor does not appreciate patients not calling in to cancel appointments and that she herself would get into trouble if a cancellation was not called in. I proceeded to ask for a time that we could have our telephone appointment on the 22nd and she could not confirm. I stated several times that I needed to know a timeframe. Finally, she agreed to "maybe 9:00". I did receive her call at 9:00am. Because I was unsure of the type of person I was dealing with, I had my husband present with me to listen in on the call. I completed my medical background with her and during this call, she gave me a November 9th appointment with an endocrinologist (out of respect for the doctor, I will not mention her name here) at Albany Medical. Julie mentioned again several times during the call that the doctor did not appreciate folks not calling to cancel appointments. Julie then provided me with her email address so that I could forward to her additional medical documentation which I did. I requested that she confirm with me that she received my emails. The morning of July 24th, I received notification that both emails were undelivered. I called Julie regarding the undelivered emails and she insisted that she gave me the correct email address. Finally she agreed that it was wrong, so she provided me with anther email address. While I was trying to relay back to her the correct email address she gave me, she insisted on interrupting me. I asked her several time to please let me talk. She then proceeded to tell me that from the very beginning, I was mean to her. She decided she was going to intimidate me by saying she was going to talk to the doctor about me. It made no difference to me who she was going to speak to, so I told her to take me off the appointment schedule and I hung up. I then called the Bone and Joint Center and I cancelled my November 9th appointment at 3:00pm with the doctor. I verified again on July 27th that this appointment was indeed cancelled, and of course it was. Because Julie was at fault from the start, she tried to intimidate and control the conversation. I find it disturbing that it was okay for Julie to not call and cancel my appointment with her, but it was okay for her to state on several occasions that the doctor gets upset with clients who do not cancel appointments. At this juncture, I have decided to seek medical treatment with another provider. If this is the best that the Bone & Joint Center can do when it comes to hiring folks to schedule appointments with their Bone Health Clinic, then I feel sorry for your clients who are in need of these services.

Andrew is a person who actually takes the time to find out whats wrong and fix it. Go, and u will…read morenot be disappointed

Medically there was not an issue with my visit. I saw the PA named Josh. He was smart, cocky,…read moresharp and started bad mouthing fellow doctors. Telling me that Chiropractors are useless and not real doctors. I was appalled at his words and will never go back there. Dr. Ortiz is wonderful- but hard to get an appointment with. I would drive to Albany before I would see Josh again. He should not be allowed to see patients.

I once saw Diane Vecchio and she was Absolutely terrible as a nurse practitioner. Argumentative,…read moresnapping at me, then refusing to have a relative come in the exam room when I thought she was getting out of control but she refused and I just yesed her the rest of the appointment to get the hell out of there. All this after I had told her I had Cancer. She's probably gone from the facility I would hope, but nobody else gVe a shit when I brought it to their attention, I wouldn't recommend this place personally to my worst enemy.!

I can't say enough about the team at Orthopedic Pedic Spine and PT Clinic. After a traumatic arm…read moreand shoulder injury that required a titanium plate and 13 screws, I was in a lot of pain and far behind where I should've been in terms of recovery. My range of motion was limited, and the pain was interfering with even the most basic daily activities. From my first session, I knew I was in the right place. The staff was not only incredibly knowledgeable, but also remarkably patient and encouraging. They took the time to assess where I was in my recovery and tailored a comprehensive plan just for me. What really stood out was their use of a variety of advanced techniques and the latest innovations in physical therapy to help reduce my pain and--most importantly--dramatically increase my range of motion. Thanks to their expertise and support, I've made progress I didn't think was possible. If you're recovering from a serious injury and need a team that truly knows what they're doing and cares deeply about your recovery, this is the place. I'm beyond grateful.

Very appreciative of the professional staff with Orthopedic and Spine getting me on the road to…read morerecovery after a knee replacement. Supportive, encouraging, and very kind.

It is easy to find an orthopedic specialist that will "treat" just about anything involving human…read moreorthopedics. However it is very difficult to find an osteopathic specialist who will listen to the patent, review the symptoms, and provide a treatment plan to reduce the symptoms with a specific diagnosis based upon clinical expertise. I am fortunate to have such an osteopathic physician. His name is Dr. Matthew Chung, DO. Dr. Chang is a member of Bassett Oneonta Specialty Service and his Office may be reached at 607-433-6300.