A-1 towed my Land Rover to repair shop without me experiencing any issues. I was skeptical due to…read morejob request was via insurance app. The tow driver Tony called to say he will be arriving in 10 minutes to meet at my home, yet he arrived before me and waited patiently for my arrival. Long story short, my truck was parked in my garage, Tony had to be innovative using jumper cables and a jump starter pack simultaneously to get truck started. He took his time loading truck on tow bed and ensured my truck would arrive safely to repair shop. I'm not sure of A-1's history with customer satisfaction but Tony was truly professional, caring and is an asset to A-1 Towing & Recovery.

Initial Review: Driver arrived and demanded an extra $30 cash fee to move my car from my garage to…read morethe street, despite me informing the company beforehand that it was in the garage. I declined and offered to push it out with my brother. The driver instead pushed it out himself and later demanded payment, which I again refused. He acted hostile, refused to let me ride with him, and made the experience unpleasant. This was my first tow and the lack of upfront communication, along with the aggressive attitude, makes me confident in saying I'd never recommend this company. Update: After posting this review, the manager called and apologized for the driver's behavior. He explained that charging to move the vehicle so it can be towed is against their policy. He also said they'd reprimand the driver and install dash cams on all their trucks to make keep their drivers accountable. While I appreciate the apology, it came across more like damage control than a genuine effort to understand what went wrong or prevent it from happening again. It felt like pressure to get me to change my review, not true accountability. That said, I'm updating this to two stars because I hope this isn't how the company normally operates. If they follow through on these changes and more customers share positive experiences, they may well deserve a second chance. For now, this is still my experience, so keep it in mind if you're considering their service.

Dennis showed up about an hour after I called for my flat tire. He had to plug it and put the wagon…read morewheel on. He was helpful, friendly and honest about the cost, very fair. I will definitely be calling again!

My Car needed to be towed to my dealer for repair of a leaking freon. After calling few top notch…read morelocal places on Google I did not get any luck to schedule a service. It was 9:00 pm, and I needed my car at the dealer 8:30am next day. I call the next in line on Google, the "Tip Towing & Recovery", Mike answer right away, and after a short conversation describing my needs & the price, I got all set up for next morning. Mike came on time , texting me 15 min before, the tow truck looked nice & clean. I highly recommend this company, Mike was very friendly & professional. Everything was done within timely manner & the price was very reasonable. Very happy costumer, Urszula Z.

Demi Roadside Assistance really came through when I needed help the most. Their response time was…read moreimpressively quick--I barely had time to worry before help arrived. From the moment the technician showed up, it was clear I was dealing with a true professional. He knew exactly what he was doing, worked efficiently, and handled the situation with confidence, which immediately put me at ease. What stood out even more was the level of courtesy and care. The technician was extremely polite and respectful, and he went out of his way to make sure I was comfortable. Since it was cold outside, he actually encouraged me to sit somewhere warm while he worked on my car, which I genuinely appreciated. That kind of thoughtfulness makes a stressful situation so much better. I highly recommend Demi Roadside Assistance for their fast service, professionalism, and genuine concern for their customers. A personal go to from now on. Thank you

Quick and professional service! Had a tire repaired in no time and Demitrius was super friendly and…read morekind to work with. Definitely what you are looking for when it comes to having someone help out with your car.

The driver was so sweet! I would highly recommend him if I could remember his name! He looked at my…read morecar before towing it to the shop and told me what was wrong with it. He came so quickly. Way before the time they started! Wonderful service!

From the owner: Our company offers various services to help you, whether you need a jump start, need to be towed to…read morea nearby repair shop, or are stuck on the side of the road due to a flat tire. We have a team of knowledgeable and experienced people on staff that are available to assist you whenever you need them.

Very nice truck driver started my car very quickly. The bill was $150 little steep for a jump…read morehowever, I was happy to have it here.

From the owner: Towing services and road assistance 24 hours read more

responded with very detailed timing and was on time highly recommend…read more great pricing overall nice guy

From the owner: Reliable Towing in Chicago | 24/7 Service You Can Count On…read moreWith over 4 years of experience, we provide fast, dependable, and affordable towing services throughout Chicago and the surrounding areas. Whether you’re dealing with a breakdown, accident, or need roadside assistance, our team is ready around the clock to get you and your vehicle to safety. We take pride in serving our community with professionalism, care, and the right equipment for any job — big or small.

My teen came out of a rehearsal on a Friday evening to a flat tire and only then realized he had no…read morespare in the vehicle. What to do?!? A Friday after 7, all our "usual" tire places were closed! Panicked, we searched for late night or 24 hour tire repair. It's right in the name!!! They answered the call right away. They were super communicative with my son, and also with me (I'm sure I was being a little "extra" since I was a little worried to begin with!) They were (unfortunately) unable to patch the tire, but had an appropriate one in stock to replace it, so my son was safely on his way in just a couple hours. It didn't break the bank, either, which was a relief since it *was* an after hours, roadside call. "Thank you" for your care and service doesn't say enough. HIGHLY RECOMMEND if you're in Chicago & find yourself in a tire jam.

From the owner: 24 Hour Tires is located at 9126 S Ashland Ave. We are a 24 Hour Tire Shop for your convenience…read more A wide variety of New Tires and Used Tires available. Ranging from some of the biggest truck tires to the smallest of the economy cars. Tire Repair Services that are handled with the utmost of care. Plugging, Patching, and Plug Patching available. There is easy access located off Ashland Ave. And easy exiting from the back exit into the alleyway so you don't have to pull out in traffic. Well lit with bright lighting at night with a friendly atmosphere. Staff will always have a welcoming smile and dancing to the oldies music will be playing. Hope to see you soon.