Good colonoscopy experience but the staff in the holding area were constantly talking politics with…read morethe patients which made me a bit uncomfortable. The nurse who questioned me before going back for the procedure never smiled once! Also the staff at the front desk was rude to my husband.

I'm so glad I found this office to help with all my digestive issues. For a bustling office,…read morethey've succeeded in working out all the bugs to make your experience as pleasant as possible. The front desk is efficient. The signage posted is clear. Typically, for an office visit, the waiting time is 5-10 minutes. It is the same with waiting for the provider to enter the exam room. The time for waiting for a procedure is anywhere between 20 to 30 minutes. The nursing staff is very caring, and the providers take their time to answer all your questions.

My condition was evaluated, diagnosed, and necessary tests were scheduled and done promptly and all…read moreright in the same facility.

Rude staff, long wait time and experience with Philip Guilferd seemed to be in a rush and I felt…read morelike a number and not a patient. Would not recommend.

Arrived 5 minutes before appt Staff wanted 15 early…read moreCancelled appt and insisted on rescheduling Rude and seemed happy they were sending us home

I had my fist visit with this office today. I was referred by an emergency room doctor from…read moreCarteret Medical. My initial appointment setting was smooth. I worked with Shannon to get the appointment set, as well as getting my ER records sent over. Upon arrival, I was checked in with ease. As I was filling out paperwork, I was called back. QUICK! I met with Connie, who was welcoming and checked vitals, went over medical history, etc. I met with Dee Cottrell-PA a few minutes later. Again, all very quick! She was warm, kind, and had a great bedside manner. She was thorough and walked through what I had going on, without seeming to be in a hurry, or rushing me. She was detailed and even used diagrams to show me what was going on in my stomach. We have a game plan, and I am thrilled to have this practice on my team to get my gut well! It should also be said that the office is gorgeous. It was a nice waiting area, very clean, and aesthetically pleasing inside and on the outside.

I have been going to GE for many years. All the Dr's and Nurses are so caring. I have and will…read morerecommend them to anyone.

horrible experience with them and I wouldn't send anyone to this place. I went to see 1 doctor and…read morethen got put off on another one that has a horrible bedside manner that has selective hearing and doesn't want to work with you to better your care. Everything has to be they're way and no in between or they want see yo you anymore and you end up in the street without a doctor to take care of you.

My colonoscopy with Dr Sauer went great. Everyone from my doctor to my anesthesiologist to the…read moreentire staff were wonderful!!! I would highly recommend. Janice

I have been going there for almost 20 years. I was very…read morepleased with my doctor & the care that I was given. However , after my last colonoscopy, I had issues . I called Many times to get an appointment , I left several messages that week about urgency to see me , and how sick I was ...but never received a call back. I had to go to emergency room & now seeing another doctor to correct my issues. A week later someone finally called me back. I urge the Doctors to please hire more efficient staff to answer your phones! It's frustrating when you can't speak to anyone to make appointments, speak with a nurse or have your calls returned in a timely manner.

It is truly upsetting that a business in the healthcare field can show so little care for patients…read more My medication was not covered by insurance, and despite repeated calls from both my pharmacy and me, I still have not received it. I have also called several times a week asking about a referral for an X-ray that needs to be completed elsewhere, and no one has followed up with me. To make matters worse, this office is actively asking people to leave Google reviews while failing to handle basic patient needs. Asking for public praise while neglecting patient care feels dishonest and incredibly tone-deaf. I did not want to believe the reviews, but they are absolutely true. This office has been unresponsive, dismissive, and incredibly frustrating to deal with. Please avoid going here and save yourself the hassle.

Never got last test results from Colonostrpy,had the test no one ever called me to discuss results.read more

I came here for a routine procedure and was very happy with the professionalism and kindness of the…read morestaff, especially Jordan and Angela. They were very accommodating and friendly and didn't rush me after my procedure was complete.

It is truly upsetting that a business in the healthcare field can show so little care for patients…read more My medication was not covered by insurance, and despite repeated calls from both my pharmacy and me, I still have not received it. I have also called several times a week asking about a referral for an X-ray that needs to be completed elsewhere, and no one has followed up with me. To make matters worse, this office is actively asking people to leave Google reviews while failing to handle basic patient needs. Asking for public praise while neglecting patient care feels dishonest and incredibly tone-deaf. I did not want to believe the reviews, but they are absolutely true. This office has been unresponsive, dismissive, and incredibly frustrating to deal with. Please avoid going here and save yourself the hassle.

I have been treated by Dr. Eric Ibegbu close to 15 yrs now and I would very highly recommend him…read morefor any of the procedures and care that he provides. I lived on Camp Lejeune many years ago and suffered cancer at least 5 other major conditions so I do need to be monitored on a regular basis due to my conditions from that contaminated water. Dr. Ibegbu is beyond amazing, extremely knowledgeable/skilled professional and compassionate. I have always been very, very satisfied with all of the care I have been given at the Jacksonville and Kinston office. I just had back to back procedures done by Dr. Ibegbu, the CRNA, Vida and Megan and I would like to thank you all from the bottom of my heart! I recently read a number of the negative reviews here and I totally disagree with them. I was a Surgical First Assistant at Carolina East many years along with working with 3 other Surgeons in New Bern. I know that there are many patients that will never be satisfied personally with anything in life so their opinions about Physicians/Specialist are always going to be equally negative. I'm a native from Jacksonville, NC, I've lived out of the country, in other states here in our country. There's one tragedy that still continues throughout our country and that is racism. Another very sad problem and that's jealousy of very educated and successful individuals. After reading some of these reviews, I have no doubt that most of these negative reviews absolutely involve RACISM which is hate and ignorance. JEALOUSY which together with Racism is a mental illness! Please learn to love your ownself and live a more positive life, people.

This is the worst GI doctor some mine should really investigate her. I came in cause I have been in…read morebad pain in my intestines for a couple years. I haven't gotten any answers at the GI I saw in the past. So I went to her. She told me to continue taking ibuprofen as needed and handed me a diet plan. I explained to her that I am a professional body builder who steady competes so I have done basically the cleanest diet u can do. I've taken things out of my diet but still nothing so I explained that to her. I told her it is altering my life and she looks at me and says "what is it exactly that you want me to do" and she seemed to be bothered by my physical build. So I took the paper and I now see a GI in New Bern which I would recommend going to instead of this joke

I would like to report a serious concern regarding my recent experience at the Digestive Disease…read moreCenter of Goldsboro, NC. I experienced what I believe to be unfair and unprofessional treatment by office staff, including being denied the opportunity to schedule an appointment and having my calls disconnected without receiving a return call from a nurse or medical professional. Additionally, I was advised by a staff member who was not a licensed RN to discontinue my medication, which is deeply concerning from an ethical and patient safety standpoint. I hope this matter is reviewed promptly to ensure patients receive appropriate care and professional treatment. The staff insured that the Nurse and medical provider would not made aware of my illness reword to show major concerns

Not an honest office and hide charges and costs when you go in for your consultation. After you…read morehave your procedures done and get your billing statement be prepared for a battle on your hands.

Average business, nothing special but Wendy at the front desk needs to be replaced or taught…read morecustomer care, she is unfriendly, with a side of condemnation and apparently doesn't like working the front desk. The only thing that saved the staff was the real workers the nurses and doctors working the back of the house. No one wants to do a colonoscopy but it's a way of life and they put my wife at ease. That Wendy is the first impression and it's not good one.

I had an upper and lower last week. Every single employee there from when I checked in until I…read moreleft... were the most supportive, kind (and even humorous) health care professionals ever. I am a RN myself and know good pt care when I receive it. I LOVED the RN who pre-op me, (sorry I would give her a shout out but I dont remember her name) the CRNA (Scott I think her name was) and even George the scrub tech. Dr was sweet... only saw him for about 3 min prior to going unconscious LOL but it was a seamless process and as horrible as colonoscopies are... this was top notch. I recommend this office 100%