Used this bank for years (10+ YRS). Dealt with the outrageous over draft fees and lack of…read morecommunication. Took 2 years! for them to update our account info after getting married. Went in three TIMES! Yes three time with our marriage license, updated drivers licenses and somehow it just never ended up going through. Went in numerous times to order new debit cards after the bar wore out on the old cards. Never ended up receiving thoughts cards and end up having to pull out cash from the ATM weekly. They offer online bank! WOOHOO! Yeah if it ever worked! Last straw was when we tried to apply for a home loan and after years of loyality and they work COMPLETLEY unwilling to work with us. At least the tellers are friendly! :) I would never recommend this bank to anyone.

I've been a customer of this bank for some time, and no wonder. This bank is a big deal! I know…read morealmost all the staff and never have to worry about being recognized when I walk through the door. The staff goes above and beyond, as exampled by this experience with Jordan, Assistant General Manager in La Crosse: I brought to Trevor, the initial associate I encountered, my check to cash, written to me on the account of another bank, representing the remaining balance on an automobile purchase; so, an amount that I was eager to obtain immediately. Trevor was truthful, informing that I could deposit the check with a one- or more-day hold, pending verification of funds: standard precautionary procedure. I've known Jordan since day one of my association with Citizens State Bank. Trevor took my check matter to Jordan, who elaborated on the reason for the hold: bad checks and overdrafts, me left holding the bank bag, all that sort of thing. In desperation (I know he felt it in me), I meekly suggested phoning the issuing bank to verify funds available with a simple phone call, which to my great relief he did for me! Having obtained that verification, he was able to authorize immediate release of the funds. I couldn't have asked for better nor more expeditious service, and doubtless could not at any other financial institution have received it. To say the least, I salute the attention that the staff in La Crosse has paid not only my feeble attempts at banking, but to me as a customer. Cash to coffee (perhaps someday I may be able to say 'dollars to donuts'?), this Citizens State Bank puts out the welcome mat for customer satisfaction.

The people are very nice and able to help with all concerns. Also can get a free iced coffee…read moreanytime. If thats not ur thing you can get coke or mountain dew with a limit of 2 per person. Make sure to get ur punch card punched so u get a free tumbler cup.

My grandfather (deceased) would be in shock if he read this review. Having experienced the Great…read moreDepression there was no lost love with the banks. Well PaPa, I found a smidgeon of love to today by way of Ashley at the national help center for US Bank in Eau Claire, Wisconsin. I called snarling like an upset lion and left like a pussycat. She was articulate, empathetic, customer oriented, and a genuine problem solver. She is much appreciated and should be cloned in the future when that is a reality. Thanks Ashley. You Rock!!!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Moving to Menomonie -- open your new accounts at Bank Mutual!…read more Unhappy with your present financial institution in Menomonie, Eau Claire -- use our bank -- Bank Mutual! We have been customers at Bank Mutual for many years. They are a state of the industry bank with great online customer services. We travel and we have been unable to easily manage our accounts, deposits and bank needs -- from thousands of miles away -- via their web site. We recommend Bank Mutual for these reasons: * Flawless error free customer accounting * Friendly personal service * Excellent competitive low costs for customers * Trustworthy, tech proficient staff who can answer and email without saying -- you have to call customer service by phone or come into the bank * Because we have banked with them for 7+ years -- and we like them and want them to be even more successful. Go open an account -- and tell them Profs. Kelly Schultz and Benita DIlley sent you -- I am sure your services will be as good as ours, and they are having a great deal for new customers right now. They are small friendly bank who calls us by name when we enter the front door -- not after they open our account and check the balance. If you need a new bank, pick this one. If your son/daughter is going to be a student at U.W. Stout -- pick this bank. New faculty? Tired of a credit union? Pick this bank. We love these people and want them to be very successful. Too many small banks are being swallowed by large ones -- Pick this bank. If you want the emotional story that really won my heart and made me so loyal to Bank Mutual -- here it is: We maintain accounts in Menomonie and because of teaching responsibilities at a University in New Haven, CT-- we also have accounts at a very large east coast based bank with a large national reputation. Here is the story that really won me over. I was the most impressed when we had a problem with an elderly confused person to whom we had written checks and made regular payments (through the bank automated bill pay system.) We contacted the bank and asked for assistance in getting copies of cancelled checks and information on when the bank's bill pay system had sent the check payments. It was a time of stress for us, since I wasn't sure I could locate our bank statements from 2011 when the elderly gent suddenly in late 2014 -- suddenly decided he hadn't been paid three years earlier. I explained I needed cancelled checks and bank bill pay information, and share with them why I needed it. I figured it would be week, ten phone calls and large bank charges for the documents and research. Within two business days, I had all the cancelled checks, by bill pay records and everything I needed -- their only question was --would you like that electronically delivered or a paper version mailed to you? I was so impressed. I had never before felt like my bank was on my side, they were valiant and lightening fast in pulling cancelled checks, bill pay information to prove all the payments were made and on time.

From the owner: Associated Bank offers a full range of banking services & financial products and services:…read more * Checking accounts, Savings accounts, Certificates of Deposits and a wide breadth of consumer banking products and financial services.  * Business lending * Deposits and transactional solutions * Residential mortgages, auto finance, home equity loans and lines of credit, and other lending solutions * Debit, credit and digital payment solutions * Commercial and specialty lending * Commercial real estate lending * Deposit and cash management * Fiduciary, investment and financial planning services * Specialized financial services such as interest rate risk management, foreign exchange solutions and commodity hedging. Member FDIC. Equal Housing Lender

Always friendly and helpful , been doing business with them for a little over 5 years and never had…read morea complaint

I'm regularly blown away by the level of service I receive by the staff at Sterling Bank in Barron…read more We're so fortunate to have a local bank that offers this level of service, and one that supports our community in about every possible way they can. Being able to call with questions, and be answered by a real-life person, who can guide you through whatever process you need is priceless. They make a potentially stressful and complicated process very simple! I'd highly recommend using Sterling Bank for any financial needs and always look forward to any opportunity I have to work with the team there!

Winona National is outstanding. I got an account here when I was in college, and I still use it…read more They have a wonderful staff, and impressive building. It's hard to compliment a bank, but I have no complaints, and I have received nothing but outstanding service over the years.

From the owner: Winona National Bank, established in 1874, can provide the financial products and services to fit…read moreyour needs. We offer the products you expect from your bank: checking, savings, personal and home loans, and we have highly-qualified experts in Business Banking, Trust, 401k, and Investment Services. With three locations, electronic options, a community focus, excellent client service, and local decision-making, we are able to customize our financial products and services to fit your needs. We work with you to find the best solutions for you. Our goal is to be your Trusted Financial Advisor.