I can't recommend Higher Power Electric enough!! We had Lyle come out to work on our electrical…read morepanel and make sure everything in our 100-year-old house was up to code and safe, and he exceeded all expectations. Lyle was incredibly professional, knowledgeable, and thorough in his work. He took the time to explain everything he was doing, offering advice and recommendations for other areas of concern during the service call. It's so refreshing to support a Christian business like this one--you truly get it all with them! Their integrity, expertise, and genuine care for their customers shine through in everything they do. If you're looking for dependable electrical work done by professionals who care, look no further. This was a 10/10 experience! Thank you, Higher Power Electric, and thank you, Lyle!

One night I was unable to turn my garbage disposal off. The wall switch didn't work. The ceiling…read morepanels for my fluorescent kitchen lights needed changing.They came the next morning and were able to find the problem with the disposal and quickly change the ceiling panels. My technician was friendly and efficient. I've used them several times and always been happy with their work.

Years ago, The Electric Connection installed a Casablanca-brand ceiling fan/light. Recently, one of…read morethe four light bulbs needed to be replaced. When the light bulb was removed, the socket became disconnected. The Electric Connection technician Asad Al-Asad came to our home by appointment, and in 15 minutes, the light bulb socket issue was resolved. It was impressive that the service delivered by Asad was so complete in so little time. Les W. Conkey

Lost power to some kitchen outlets, including the Fridge. They called an where able to get to me an…read morehr. earlier than expected. It took about an hr. Great price! A commercial electrician told me to call them.

Quality Electric is an honest company that fixed our electrical problems quickly and relatively…read morecheaply. Brandon was like a detective, diagnosing and repairing what turned out to be three separate problems. The first two problems he resolved pretty quickly. The third one, no power to our 1931 detached garage, was a stumper, and he called his supervisor. I appreciated there being a more experienced electrician he could turn to. In the end, Brandon noticed an obsolete outlet on the wall of the garage down near the floor. He figured out that water had gotten into the outlet wiring, which was still live (!) and that had caused the problem. Fortunately, there were two wires in the metal conduit from the house to the garage, and he was able to attach our garage electrical service to the newer one. This was a much better outcome than digging a trench through the back yard from the garage to the house to run new wire and conduit. A less honest and competent company might have dug a trench to create a bigger, more expensive project. The office staff is also very professional. Setting up the appointment, paying the invoice and having a receipt emailed was easy.

The name is misleading, would not consider this quality. Called the company last Friday, explaining…read morethe scope of the project for my House and the type of quote that I would need. Informed they would need to send this to the residential project manager and would have someone call me. The time was set up for today. A gentleman came out I explained what was going on same as I did on Friday. He proceeds to tell me that this type of quote would need technicians to come out and do all the testing and that would take at least a half a day to a days worth of work to be able to generate that kind of quote. I asked if he could look at an outlet to see if looked like it was grounded properly or if there was any knob and tube present visually present in the house up in the attic he told me he's not able to do that. I then asked him what the purpose of him coming out today is and why both our time waswasted given that I explained this whole situation on Friday. He blamed his office receptionist saying that it is not the receptionist role to schedule a technician call versus him coming out. I explained we had another electrical company come out this week with technicians having no problems giving us a quote. This company has breakdowns in communication they waste your time to take off work. I would have had no problem paying for a quote today, had it been setup that way. He was insistent I wanted a free quote. The company just had a failure of communication and what should have been done today. He also informed me he is the vice president of the company. If that's the case I would keep that info to myself, As a VP he's not accepting responsibility.

Only emergency electrician out of 6 that I called that responded on a Sunday before a holiday…read more He came out and inspected my breaker box that was hot to the touch and frequently tripping, and diagnosed the issue quickly He said he could have replaced the main breaker right there but it wouldn't have fixed the long term issue I feel like he could have made a bit of cash fixing the immediate problem and leaving the main breaker to eventually break again, but instead told me the truth and how to fix the long term problem instead Thanks Walid!

Seemed professional when we first met and agreed on work at a reasonable price. Had significant…read moretrouble with installing recessed lighting in our ceiling resulting in two drilled holes in the roof, covered up with caulking while also ripping drywall from the ceiling. I had contractors come in to repair some of the damage caused (not all) which was higher than the value of the work he did. I still offered to pay him something to at least cover materials when he seemed reasonable about what had happened. This has resulted in insults and possibly threats from him on how he would get his money back. Response to owner: nice mix of truths and outright lies. I've sent over the full cost of the drywall repairs for him to see. The cost I told to him was only for the excessive damage he caused. Not even all of the damage he caused. He never told my wife about the holes in the roof she just happened to be around when they started panicking but she wasn't sure what was going on. I checked later after she told me something fishy had happened and I had to call him after he left for him to acknowledge the holes in the roof.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

Had them out to clear a down spout drainage pipe. They refused insisting it required a $5500 line…read morereplacement and extension. I ended up having to do the work myself. They still insisted on a $69 service fee. I guess it's a house game. Not going to roll the with them in the future bad business ethics.

I was a past customer. been trying for days to get a hold of someone. message says they're on the…read moreline with another customer. maybe at least set reasonable expectations with answering machine? will happily update review if they ever call me back. Update: They called me back today and were apologetic about not getting back to me. Apparently the change in weather has them really busy. They talked to me about my options for adding a second tesla charger and what they offered seemed to be quite a bit better for about the same price as what another electrician had in mind. They also seemed to have taken good notes on the job they did for me 3 years ago because they sounded familiar with my current setup. Definitely hoping their final quote is in the same ballpark as what they told me on the phone. For now based on phone call changing review to 5 stars.

Non-responsive to my messages. My breaker is not installed in accordance with code and the charger…read moresmoked.

The electrician called us when he was 20 mins away, and arrived on time and ready to work…read more We had an outlet that was sparking and Mike identified the issue and resolved it. He was experienced, knowledgeable and a pleasure. We are super pleased and would indeed use this company again. As long as Mike is there.

I bought a new house that needed ceiling lights and a whole house generator. I've dealt with this…read morefabulous company over the years and have always been very happy with the office help and the electricians who do the work. I can't say enough good things about them. Good communication, friendly, knowledgeable and professional. I wouldn't hire anyone else for my electrical work.

Try finding a good company to determine why your air conditioning isn't cooling down the house…read more I'd like more than a review or two. I want mostly positive reviews. And no, I am not handing out information to have multiple companies contact me. And it is HOT, so I am in a lousy mood. The AC has been running for nearly 12 hours and the house went from 82 to 81! Frankly I was amazed Pickerington Heating and Cooling aka Five Stars was answering phones at 8:50pm. Furthermore, I was amazed that they could send someone out the next day. We got Noah, the grandson of the man that founded this company 45 years ago. Noah carefully, without regard to time, analyzed the entire system, the furnace, the heat pump. And he was very nice in telling us that the expensive aprilair filter needed replacing soon and Amazon was a good choice. Our system is now a senior citizen. We could plow $$$ into it and if we were lucky, maybe get another year or two out of it. Okay, how much to replace with a more efficient unit? We decided with a 10 year parts and labor that replacing was a better use of our money. In setting things up, I learned that this company gives back to people returning to society. I like that. When you've paid your debt, it is nice to get training and a job. I learned a few things. Keep the thermostat at a constant comfortable temperature, for us, 78. Don't open the windows at night unless there is no humidity. Don't go any lower than 55 in the winter. Do I wish it was cheaper? Yes. This has been a month of big bills. But I have lived here 45 years and this is my 3rd system. You own a house and systems get old. I thought Pickerington Heating and Cooling was knowledgeable and responsive. Yes I know this review is LONG. The next day Billy and Alex showed up. I liked both of them. They put on booties and protected my floor and carpeting with coverings. Expertly they installed my equipment. They caulked around the ducts, even going into the crawl space. And floors were swept and cleaner than before. Loved Billy and Alex. I am pleased.

Our furnace started making noise during the coldest part of the winter and we knew we needed to act…read morefast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.