I'm sick of how medical patients are treated nowadays. I've…read morebeen coming to this location for over 5 years now because of how well they USED to treat their medical patients. We used to have our own room called "club med" we got to pick up our orders from and didn't have to worry about waiting in the long rec lines. When they got rid of the medical room, they made two separate lines in the main area for medical patients and recreational customers and always let medical patients skip ahead before rec patients. Still, that was fine. I would travel the extra 20 minutes just because I didn't have to wait in long lines on days I was in so much pain I could barely keep my head up. Fast forward to now. They got rid of any special privileges for medical patients. Medical patients are now told to wait in the long recreational customers' line now. We don't get to skip ahead and the whole point of coming to a medical facility is to get the medical patient treatment. When I asked why this was changed, the woman behind the counter told me it worked better at the stores up north so they changed it down here too. It allegedly gets more people in and out faster. When I told her I really missed the days when medical patients were actually given a crap about I was told "well you already don't have to pay taxes on your cannabis so you're already ahead of everyone paying recreational prices. That's not how this works. I'm a medical patient because I depend on this medicine like thousands of others to function because of pain relief and it keeps me out of the hospital. This is the first cannabis dispensary I have ever been to that didn't give its medical patients special privileges anymore. The first one that didn't have two separate lines for medical and recreational folks. The ironic part about this is that when I went in today, they didn't have a security guard on duty. The only people they were legally allowed to sell to were medical patients. So you can thank your medical patients for making all of your sales during the time no security guard was present and you guys couldn't sell to rec customers the day before Christmas. Medical patients are what started this all, and it's been so sad to see how we are treated since recreational became legal. Also, this company doesn't even supply raisers for their employee monitors. They have all of their monitors propped up on cardboard boxes. Come on....

There's 2 beyond hellos in Sauget, one is medical/rec the other is recreational, yet they treat…read morethem both like rec faculties. Makes no sense why both are catering more to rec verses medical. If a rec user doesn't like the med line go to the rec dispensary. The least thing that could be done is go back to 2 separate lines, the next step would be making sure they have a reserve set back for med patients.

Do not judge a book by it's cover they always say. In this case it's right. I guess this place had…read moreto initially blend in in the days before legalization. So it does have a bit of a non-descript, maybe things that go on here aren't so kosher. Not true, it is clean, effecient, modern, with an excellent staff. They are all very knowledgeable, and engaging and want you to feel comfortable. In my case it's been 40 years. You need your ID, you then order on a large tablet system, then you go through another door and get the actual product. I was comfortable, even though internally a bit nervous. If I continue my little post retirement "rebellion" this will likely be my go to place.

laid back atmosphere. They have really good deals, and it is good because you know the THC content…read moreand effects it may have on you and I like that.

Very professional and clean. Everyone is nice, friendly, and definitely knows their stuff!…read more David is my guy but everyone there is so dang nice Location is great with living in Belleville too

This place has changed names. It's still open. The phone number hasn't changed…read more Monday's are for Medical Patients 9-6, Tuesday through Saturday 9-10 for Seniors only. https://beyond-hello.com/illinois-dispensaries/sauget/adult-use-menu/

I love the staff at Starbuds! They are always super friendly and very helpful and knowledgeable!read more

Best dispensary in Missouri. They always have the product I am looking for. The bud tenders are…read morealways polite and helpful. I highly recommend this place.

I definitely enjoyed coming here when it was medical only. Now that they are recreational and…read moremedical, it's clear it's just all about making a dollar. They do try to give medical patients "priority," but the anxiety of having to weed thru the recreational lines isn't worth it to me. The prices seem to be higher than most places too. I miss the old HCI.

Well, I finally got my card in typical Big Steve way the dayafter 4-20 on the 21st, although the…read morecard said4-16-18. I completed my dream today @ HCI Alternatives in Collinsville,IL. I was so very nervous on my 1st visit to any dispensary.They made me feel so relaxed & accepted as I am; pro-weed! For yr.s it was a must we must hide, but not anymore! God Bless this dispensary!

!!!ADA violation!!! Discrimination of service animal…read more06/29/24 by front desk, security, and manager "it's company policy we dont allow service dogs"‍. My task trained medical alert animal was wearing his identifying vest and we were refused service.

Staff was very friendly but I'm suspicious of the flower... lowkey felt like I was smoking hemp and…read moreI've never smoked those delta 9 strains before... tree was yellow and looked like last year's last year.. but supposedly good by date says it's good till 6/25... And there's no way that was rainbow belts.. I'm from where they breed this stuff.. even if it's just old expired weed it didn't remotely smell, much more taste like it. After looking at another review it has me questioning what was a joke initially.. did we just smoke hemp? Friendly staff and clean environment but flower was weak and I'm suspicious of what I just consumed. Maybe skip on this place if you're in town.. They don't address any concerns or issues on their yelp.. we are from out of town and should've done a bit more research *update* : after reading another review thoroughly and checking the packaging this is in fact delta-9... not delta-8 thc

I will not be back, I had this issue happen twice in the last two weeks with leaked terpenes. The…read morefirst time they replaced it, then they gave me $5 the second time. This place does not care about the quality of products given to the customers. The manager said that the liquid terpenes were easily retrievable. I also sent a video of how dried out the product was. As a medical patient I am disrespected.

First time going to a dispensary and to ever buy weed. I don't know much about it but curious and…read moreeager. Though I was strangely scared and awkward about it. When I entered the was a guy/guide who asked if I have been there before and I said no. He proceeded with explaining how one would buy. There is a terminal like a large ipad/monitor where you shop for what you want. I was surprised to know that there are so many categories (stick, buds, edibles etc.) and varieties. Each item has a description like flavor profiles and chemical content percentages and stuff. You then check out and then like at a pharmacy, you get called when it is ready. It is not FDA approved and so it's cash only. Credit cards cannot be used to pay. I felt adrenaline just having to go through this buying experience yeah I'm square.

Walking in the front desk person was nice and friendly, welcoming, then I walked the doors. If…read moreyou're okay with using a kiosk this is your spot. They do offer card and cash payments and you can collect points toward a future purchase but there are no new customer incentives. Very meh. Not a first choice. What I got was you have to be a returning customer for nice customer service. Same prices as everywhere else.

Upon entering the parking lot, please be alart, it's a super small parking lot. They have security…read moreupon entering. The staff could be nicer, but they'll take care of business