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    Caviar Esthetics

    5.0 (3 reviews)

    By appointment only

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    4 years ago

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    5 years ago

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    Girl, this is not it! I have learned my whole lesson here. I originally went here to for a wax. I…read moreliked the concept of the different suites offering glam services but here are the problems which is why I will never return and am adamant to warn anyone considering booking services here. My top 3 complaints are the lack of professionalism, accountability, and customer service. I booked my birthday braid style with Piff Stylez with Tiffany Gordan. I spoke to her 3-4 days before and booked my appointment. On the day of she moved my appointment back an hour and when she showed up she complained of how tired she was. 6 hours later, although the website said 4 hours, she completely destroyed the whole style with one mindless decision. This decision made me question everything about this woman's knowledge of her "specialty". Bohemian Knotless braids with human hair are NEVER to be dipped in water, at least not the human hair part! How could she not know that is the first question if your charging $300 for this style. Also this girl didnt even use hot water it was water for the faucet. How lazy of her and also telling of the lack of integrity she has for her work. No passion just pressure to make money here, obviously. Secondly, after she saw the result instead of her owning that was not how it was supposed to be, she tried to convince me it was supposed to be like that and in the morning the hair would recurl from the distressful stringy wet human hair ends. She keep scrunching them too lol, so she definitely know it was at that moment she f'd up but all she wanted was my money. I reluctantly paid her and told her I didn't think the curls would come back and we would discuss it and a solution in the morning. After all it was after midnight and I had work early that morning. The next day, it looked just as bad as it looked when she completed it. When I got to work, I text her. No delivery. I called. Straight to voicemail. She had blocked me. I immediately went up too the Salon to try to speak with her. She wasnt there. I dealt with the back and forth with her for 2 days and she was never there at any point. I don't think she has good clientele since she's never there and I experienced her poor skills and business acumen personally so I can see that being valid. The owner was there. I spoke to her in hopes that she cared enough about her business to help resolve the situation with her unreasonable tenant. I told her I could not reach her and called her phone number in her presence. She then called Tiffany and it rang then she answered. After this, the ghetto floods opened up and her and the owner were swimming in it. They are both extremely young in age and in mindset by the way things got handled. How did it get handled you ask? I ended up taking those tired braids down and rebooking with a professional braiding shop for the same style for $180($20 tip)!!! Just wow! I got super ripped of on the price and quality. She refused to even accommodate a partial refund. I asked for half back. $150 would have still paid her $25 and hour for her 6 hours she took to do a 4 hour style, but no she refused. I have never in my life taken down a $300 hair style in 2 days but this was my birthday style and I was going to Vegas (I had an amazing time!) and I was not going with that struggle style. The owner gave me a complete run around, acting as if she cared but doing nothing to help resolve the situation. Meanwhile this one kind stylist that had nothing to do with any of this and was just taking a note from me to give to the owner, offered to do my hair any way I wanted for FREE! It was so kind ad sweet but I ultimately decided not to because I couldn't bring myself to step foot in that place again. I canceled my future wax appointment and will not patron this business for anything after the way I was handled. I ended up spending $500 for large bohemian knotless braids in the end and a total of 10 active hours getting this one style done between her and the professional place. What a huge inconvenience and a horror experienced right before a special day for me. They didnt care at all but I do enough to warn everyone else about this place. I pray this review helps many people avoid such a sad experience.

    Hello, good morning... with all due respect I know it is your job to employ upstanding stylists, my…read moremom who is 52 has been speaking to Lavinai since July 16th, deposit was sent, took off her hourly job to make sure she was at her appointment on time just to be told that she can't find a ride to the salon, not only is that inconvenient, but she lost out on money from her job and her hair is still not done, this conversation didn't happen until this morning right before her appointment, so you can imagine how inconvenient that is... yes everyone is trying to work and do what they need to do to get to work, but what happened to preparation for the client?

    Caviar Esthetics - eyelashservice - Updated May 2026

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