I called Cavalier Lock along with a bunch of other places in the morning to just check prices for my son who was locked out. Ingo was the friendliest of them all........... and even though I didn't commit to using him..............and he wasn't booked up..........he didn't push. He just said if I called back he'd do what he could. Sure enough in the afternoon when my son had given up hope of being able to find a spare key, or pick the lock himself, he grudgingly accepted me calling Ingo. But by that time Ingo had a bunch of places to go help. Nonetheless, remembering my son had been trying for so many hours Ingo got to him, and got him into the house, within the hour. Long story short, if you're looking for someone you can trust, who has a heart and who will get you back into your home or car and do so affordably......... Ingo is your man. read more

Needed to have locks rekeyed in newly constructed home. Was given a different name, called and left message, and after several days had not heard back. (Have since heard this is the norm.) In the meantime, called Ingo of Cavalier Lock who (1) answered the phone immediately, (2) set up the appointment with a quick turnaround time, (3) showed up exactly on time, and (4) did the work efficiently and with high quality. We also wanted one lock adjusted and he took care of it, no problem. This did not feel like a service call at all; we felt like we made a new friend in our new community. Highly recommend him for his promptness, quality service, professionalism, and friendly demeanor! Will definitely use him again if needed! read more

I called Ingo based on a good comment I'd heard about him. He set up a time the next morning to re-key my lock. He showed up early with a smile and a positive attitude. The cylinder had some problems with being too loose but he took the time to fix that for me and didn't charge extra for that 10 minutes of work. I had him make 10 extra keys and his total bill was only $111.33! Having worked with a variety of locksmiths in the last 40 years his charge was much less than other locksmiths have charged me. Ingo was very professional and with his hearty laugh he made the normally dull experience very enjoyable. I want to recommend him very highly and will use him if I ever need a locksmith again. read more

Excellent service. The young fellow they sent out was a little confused at first when he found out that I actually wanted him to lock me INTO my car, rather than helping me because I was locked out of it. However, he was still ready to assist. He locked me up tight in my car, and I drove it into the James River. I escaped by smashing out my window and felt like a total bada**. I tried to open the door like a wimp, but luckily the young man had locked me up tight, and the door wouldn't budge. I will be calling again in a few days, be ready! read more

Cavalier Lock is great! I locked my keys in my car this morning and called them, and I am so pleased with his services. I had never called a locksmith before and randomly found Cavalier Lock after I did a quick google search, but Ingo was speedy, efficient, and very friendly. After I called, he came straight to me after he finished the job he was on and helped me out when I really needed it. The whole process took just a few minutes after he arrived and was not very expensive either. Would definitely recommend them! read more

Ingo at Cavalier Lock responded quickly to my message I left him. He showed up the same day and on time and greeted me with enthusiasm. I asked him to replace a lock and after he investigated what was wrong, he recommended not replacing a good functioning lock. It need to be adjusted and set. He saved me money. He described to me with a clear understanding of what he did. He is very pleasant and polite and I trust him. I will highly recommend him to my family, friends and co-workers. read more

Outstanding Service! My husband and I can't say enough good things for our recent experience with Cavalier Lock. After having our log cabin built, we felt it was a good idea to get all the locks rekeyed since so many contractors had used them. Not only did Cavalier Lock rekey all doors, they also corrected a problem we had with one door not latching properly. Their technician was punctual, polite and very skilled. Cavalier Lock, you have earned our business! Don and Liz read more

I contacted Cavalier Lock on a Saturday afternoon since I locked myself out of the house while I was walking my dog in the backyard. Amazingly within 10 mins he arrived at my house and inmmedielty solved my problem. I couldn't believe how fast, friendly and professional he was. I really appreciate the service, and it's great to know that we have reliable businesses in our community. I will definitely contact Cavalier Lock for any future services. read more

I couldn't recommend a finer locksmith in this area. I locked myself out of a door at my house on a Tuesday morning at 9:30 a.m. These guys were out here a little after 10:00 a.m. and charged a reasonable fee for a house call. The gentleman who responded was kind, polite, and courteous. Could not recommend this company more. Thank you guys for saving me today! read more

Mr. Kerl called to confirm his appointment. He worked fast and fixed the issue with the lock. To be honest, he made the lock work better than it ever has. He went above and beyond by making adjustments and ensuring that lock he walked away from was in much better shape than when he arrived. If I ever need a locksmith again, I would surely call Cavalier Lock. read more

We called Cavalier Lock because my daughter was cat sitting for our neighbor and lost the key. The owner of CL met us at the house in a surprisingly short amount of time, got us inside and made us a replacement key. (Yes, the home owner was aware of the situation) If there were 10 stars I would give them all 10. Use this company. You will be glad you did. read more

Ingo was absolutely wonderful--I had an old and terrible lock on my bedroom door that locked me out unexpectedly....Ingo ended up having to drill the whole thing off! But he was kind and positive the whole way through. He was quick to my door on a Sunday night and was very reasonably priced for an emergency service. Thanks, Ingo!!! read more

Locked my keys in my car today. Before I could even finish being pissed off at myself at it Cavalier lock was at my house ready to help out. Took him less than 10 minutes to get me back into my car and moving forward with my day. Quick response, great customer service and a completely reasonable price. Would highly recommend. read more

My wife locked her keys in her car. On a weekend!!! He was prompt, courteous and got us out of a really tight jam for an amazing price! By the time I got to her I think we only waited 10-15 minutes MAX for him to arrive, and then it was a quick job for the door to be open. I recommend this service to everyone read more

Responsive competent, reasonably priced! We are out-of-towners and locked our keys in out rental car. We called them, and they answered our call immediately, came quickly, and kept communicating with us when they were on the way. Got our car unlocked within a minute or so once they arrived. read more

Ingo made a wonderful suggestion when I called about getting lock changed that actually saved us a couple hundred dollars. He showed up on time and did a great job very professionally. He was also willing to answer some questions I had about keyless entry before he left. Very satisfied. read more

I definitely recommend Cavalier Lock. Ingo Kerl, the locksmith/owner, is dedicated, earnest, and a great locksmith. He has fair prices and is very willing to work with your schedule and needs. Nobody wants to need a locksmith, but if and when you do, Cavalier Lock should be your go-to. read more

I locked my keys in the car...first time in 50 years of driving. Cavalier Lock arrived less than 15 minutes after my call and had me back in my car in just a few minutes. The locksmith was friendly, efficient, and quick. And the price was very reasonable. read more

Got locked out of my car while visiting my mother in Charlottesville. Found Cavalier Lock on line and gave them a call. Where there in 15 minutes and had me unlocked very quickly. Cavalier Locks rates are very reasonable and glad I gave them a call. . read more