These guys installed a new heating and air unit for us and they did a wonderful job from Michelle…read moreand the girls in the office to guys who installed the unit. They were fast, friendly and respectful to us and our home. Highly recommend Mr. Moore and his employees!

I can't say enough good things about Leo Jones & Son. From the sales Department with David Buckles…read moreto the installation crew. We received superb service and when we realized the crew had laid plastic everywhere in the house that they would be, we knew this was our new hvac servicer. Micah and Chase worked from the moment they got there until they left. They were friendly, professional and just can't say enough good. I never knew we could have such a relationship with our HVAC company. I will never use anyone else. They really care about the customers.

They came out to fix a geothermal unit they charged my elderly aunt on a fixed income $480 dollars…read morefor the visit, labor and Freon. The next day it still didn't work so they came aback out and told her she needs a whole new system that's gonna cost her over $11000.. now why did they charge her the day before 480 dollars to just tell her the next day she needs a new unit?? This place is a rip off like most I wouldn't recommend it and I won't be calling them back. I suggest you all don't call these rip off artists either. If I could give them 0 stars I would.

From the owner: Welcome to Smith Heating and Cooling in London, Kentucky. We offer sales, service, maintenance and…read moreinstallation for both residential and commercial HVAC customers. Since 1968, we have serviced and maintained ALL BRANDS of heating and air conditioning systems and equipment for satisfied customers across Southeastern Kentucky. Give us a call for all your heat and air needs. To schedule an appointment online, please click the link below.

They showed up a little early. Wes looked the machine over and found the issue another company…read morecouldn't. He had it up and running in no time. There is no substitute for experience. I enjoyed working with the company and thought he did a great job. I will be using Larkey from now on.

Parents had Larkeys HVAC install a new unit.It is 5 years old and continues to shut off every time…read moreit gets cold.Larkeys has came and worked on it more than once and replaced parts on it(always charging a service call and labor)and it is still doing the same thing.Go anyplace else if you need heating and air.The product is junk and Larkeys is just looking to run up a bill.The least professional guys in London,Ky.Waste of time calling the owner because he will talk to you like you are too stupid to understand that he has sold you junk.

Called in for an appt yesterday afternoon. Called off work to stay an additional day to…read moreaccommodate. Even told the lady I picked them because of their good yelp review. It is 1:30 PM and I have not heard anything from them, so I call. They are booked up until June 30. They must've missed the message or not got to it yet. Do not recommend .

Very helpful and responsive with some plumbing needs in a new property I recently purchased. Highly…read morerecommend!

They were very courteous and mindful of my odd work hours. They were very efficient with finding…read morethe problem and fixing it.

Absolutely horrible service! Will not answer calls and will constantly say one thing but then come…read moreup with an excuse afterwards. Say no to this company!

I put a review on Google which they responded to with ALL LIES. Of course they just want to cover…read moretheir butts. I have never dealt with such crooks & liars in my life. What they don't understand is that I DID find a reputable company that came out & fixed my unit that their guy couldn't. I was told it was the wire nut. The wires were touching & shorting out the unit. I spent almost 4 days in 87° in the house & I'm 69 yo with health problems. The girls in the office WOULD NOT send out a tech to fix what the 1st guy couldn't. The unit worked for 2 weeks. They told me that meant it was fixed & they were gonna charge me $189 for a tech to come out. I asked them why they wouldn't honor the 30 day warranty!! They don't care about anyone but their own GREEDY selves. Then they have the NERVE to reply with lies accusing me of cussing them out & all slanderous lies. I never once swore at them & let me tell you I was in distress!!!!! I asked the girl if I had to kiss her butt to get a tech out here & she said no but I do have to pay $189. Let me add that I am taking this co to court to pay for the 2nd co that came out here to fix what they REFUSED TO FIX. I feel sorry for the owner of this company cuz it's his office staff that's gonna put him outta business. They have no idea how corruption can destroy a person's reputation but they're soon gonna find out.

I called them to send out technician to give me an estimate how much to connect outside AC unit to…read moremy Furnace in basement. To save me money I bought the furnace and AC unit online, much cheaper than having them buy it for me. Kentucky Climate tech charges $59 just to come out and look and then they tell me they don't install anything unless it's bought thru them. I'm speechless, 30 min job to run two copper hoses from furnace to AC all electrical is already there and they said "NO you have to buy it from us" which of course would cost me thousands more. NO thank you, their site says customer friendly, yes only if you play dumb and buy from them, and on internet you can get everything same quality just cheaper.

Excellent service, my mom's condenser fan quit running on a Friday night close to midnight On one…read moreof the hottest days of the year. I went down to my mothers house and diagnosed it as a bad start capacitor. I called jones Saturday and told them my mom needs a 55/5 UF capacitor and I asked if he had one in stock it turned out he did have the exact capacitor we needed on his truck and came by within the hour to install it. They charged a very reasonable $65 service call fee and no extra for a weekend appointment. Now my mom's air conditioner is working again. It's tough these days find someone who does what they say and keep their word, I always appreciate it when I find someone who does. Super nice guy and I appreciate you helping my mom out. I will be calling for any future HVAC issues that we may need.

Always fast and reliable service. Actually can talk to a real person on phone . We have a…read moremaintenance on regular basis that is very economical . They keep track of the dates and it one less worry . Give them a try