The staff seemed upset when I walked in 15 mins before close on Sunday. I knew exactly what I wanted. I went to the rack to grab the items and was at the counter to check out within 5 minutes. I paid and left the store with 10 minutes to spare before close. No one, however, offered to help me find anything or greeted me, but rather, the two employees that were there seemed irritated that I was walking in 15 mins before close. Not glad to finally have a customer on a Sunday afternoon, but seriously UPSET that I was there DURING STORE HOURS. I didn't even ask any questions, although I did want to know if they had a particular skirt in a different color. Since the 2 employees were so eager for me to go, I did just that. A few days later I tried on the skirt and realized it was too long for a miniskirt. I returned it with the receipt and the store clerk, a different one this time, did greet me and asked if I wanted to look around for a little bit. I declined but asked about the refund policy- she said it would be 3-5 business days before it went back on my card, so I opted for a store credit gift card instead. It took awhile to process the return but I was the only one in the store. Friendlier clerk 2nd time around, but geez! Don't go to Cato when you're in a hurry! read more